Cisco 6901 Standard User's Guide

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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S.
and other countries. A listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (1005R)
© 2010 Cisco Systems, Inc. All rights reserved.
Printed in the USA on recycled paper containing 10% postconsumer waste.
OL-22883-01
QUICK REFERENCE
Cisco Unified
Communications Manager Express
Quick Reference Card for Cisco
Unified IP Phones 6901 and 6911
Quick reference is intended for Cisco Unified
IP phone users who are already familiar with
their phones. For details on your phones and
phone features, see the user guide.
Note Because of differences in phone
models and features, not all
procedures and soft keys
described here apply to all
phones.
Using the Quick Reference Card
Complete numbered items in sequence.
Choo
se only one bulleted item.
Bold terms identifies s
oft keys.
Place a Call
Lift handset and dial number.
Dial
number and then lift the handset.
Press line button for your ex
tension, dial the
number, and then lift the handset.
Press the Sp
eaker button, and then dial the
number.
Answer a Call
Lift the handset.
If
you are using the speakerphone, press
Speaker.
End a Call
Hang up the handset.
If
you are using a speakerphone, press the
Speaker button.
Redial a Number
Press the Redial button .
T
o place the call, get a dial tone on the line,
then press the Redial button.
Hold a Call
Hold
Press Hold button.
T
o put a call on hold, press the Hold button
.
The line button flashes green.
Resume a call
To resume the call, press the flashing green line
button.
Transfer a Call
Hookflash is used to transfer calls from the
Cisco Unified IP Phone 6901.
Th
e Transfer button is used to transfer
calls from the Cisco Unified IP Phone 6911.
(For
Cisco Unified IP Phone 6911 only.) Direct
Transfer allows you to connect two calls to
each other (without remaining on the line
yourself).
Transfer a Call to Another Number Using the
Hookflash
(For Cisco Unified IP Phone 6901 only.)
V
erify that you are on an active call (not on
hold).
Press and
release the hookswitch to get a dial
tone.
Enter the tran
sfer recipient’s phone number.
W
ait for the recipient to answer. (Or, skip to
Step 5 while the call is ringing.)
Han
g up. The transfer is complete.
Place a Conference Call Using the
Hookflash
For Cisco Unified IP Phone 6901 only.)
1. V
erify that you are on an active call (not on
hold).
2. Press and
release the hookswitch to get a dial
tone.
3. Dia
l the party’s number.
4. W
ait for the recipient to answer. (Or, skip to
Step 5. while the call is ringing.)
5. Press and
release the hookswitch again.
6. A co
nference with three participants is created.
Set up a Conference
(For Cisco Unified IP Phone 6911 only.)
1. V
erify that you are on an active call (not on
hold).
2. Press the C
onference button .
3. Enter the phone number for the par
ty you
want to add to the conference.
4. W
ait for the party to answer (or skip to Step 5.
while the call is ringing).
5. Press the C
onference button again.
The conference begins.
Repeat these steps to add more parties, if
desired.
Check for Voice Messages
To check for voice messages:
Look
for a solid red light on your handset.
You can configure the visual message waiting
la
mp using your User Options web pages.
Listen for a
stutter tone when you lift the
handset.
You can configure the audible messag
e waiting
lamp using your User Options web pages.
Listen to Voice Messages
(For Cisco Unified IP Phone 6911 only.)
Pres
s the Messages button, then follow the
voice prompts to listen to your messages.
(For Cisco Unified IP Phone 6901 only.)
U
sing the keypad, dial the voice mail access
number (provided by your system
administrator), then follow the voice prompts
to listen to your messages.
Shared Lines
Shared lines allow you to use one phone number
for multiple phones.
You might have a shared line if you have multiple
ph
ones and want one phone number, share
call-handling tasks with co-workers, or handle
calls on behalf of a manager.
For example, if you share a line with a co-worker:
W
hen a call comes in on the shared line:
Your phone rings and the line button
flashes amber.
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Summary of Contents

Page 1 - Hookflash

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 40

Page 2

62 Operating Your PhoneThis section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features. No

Page 3

7Place a CallUse one of the following methods to place a call: • Lift the handset and dial the number. • Dial the number, and then lift the handset.

Page 4

8Hold a CallTo place a call on hold while on the call: • Press the Hold soft key. To retrieve a held call: • Press the Resume soft key. –If multipl

Page 5 - USER GUIDE

9Note When you have one or more new messages, the message-waiting indicator (MWI) on your handset is lit. The MWI works only if the MWI is configured

Page 6 - 1 Overview

10Forward Incoming CallsTo forward any incoming call to the call-forward destination, for example voice mail, preset on the Cisco Unified IP phone: •

Page 7

11 • Press the GPickUp soft key. If only one pickup group is defined in the entire Cisco Unified Communications Manager Express system, control of th

Page 8 - Connecting Your Phone

12To Make a Priority (Precedence) Call:Enter the MLPP access number (provided by your system administrator) followed by the precedence level (0-4) and

Page 9 - Adjusting the Handset Rest

132. Dial the number to which you want to transfer the call.3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsf

Page 10 - 2 Operating Your Phone

14Place a MeetMe Conference CallTo Place a MeetMe conference call:1. Obtain a MeetMe conference number from your system administrator 2. Distribute th

Page 11 - Redial a Number

15 –If a phone that is using the shared line has Privacy enabled, call information and Barge/cBarge soft keys do not appear on the other phones that s

Page 12 - Manage Call Waiting

–Your co-worker’s phone rings and the line button flashes amber. • If you answer the call: –Your line button turns green. –Your co-worker’s li

Page 13 - Adjust the Display Contrast

167. Press the Dial soft key to dial the selected number.Program Personal Speed-Dial ButtonsAfter a system administrator defines one or more speed-dia

Page 14 - Pick Up Calls

17Switch an in-progress Call from a Remote Destination Phone to Your Desktop Phone1. Press Resume on your desk phone and start talking on your desk ph

Page 15 - Whisper Intercom

18Use the Intercom FeatureCisco Unified Communications Manager Express supports intercom functionality for one-way and press-to-answer voice connectio

Page 16 - Transfer a Call

19Place a Call from Your Personal Speed-DialTo place a call from your Personal Speed-Dial using My Phone Apps:1. Log-in to Extension Mobility.2. Selec

Page 17 - Forward All Calls

203 Phone Features IndexThis section provides an alphabetical list of features for your Cisco Unified IP phone. Features supported in both SIP and SC

Page 18 - Join a Shared Line Call (SIP)

21Transfer a Call 10 Supported SupportedTransfer to Voice Mail 10 Not Supported SupportedUse the Intercom Feature 13 Supported SupportedView Call Hist

Page 19 - Hold a Shared-Line Call (SIP)

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0

Page 20

Marywood University Cisco 7962 Phone Instructions Page 1 of 4 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 1 1.

Page 21 - Clear Call History

Marywood University Cisco 7962 Phone Instructions Page 2 of 4 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 2 6. C

Page 22 - Activate Do Not Disturb (SIP)

Marywood University Cisco 7962 Phone Instructions Page 3 of 4 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 3 11. T

Page 23

Marywood University Cisco 6901 Phone Instructions Page 1 of 2 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 1 1.

Page 24 - 3 Phone Features Index

Marywood University Cisco 7962 Phone Instructions Page 4 of 4 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 4 18.

Page 25 - Features SIP SCCP

Marywood University Cisco 6901 Phone Instructions Page 2 of 2 Summer 2012 Version 1 Marywood University Cisco Phone Quick Help P a g e | 2 6. C

Page 26

USER GUIDECisco Unified IP Phones 7942G and 7962G for Cisco Unified Communications Manager Express Version 7.11 Overview, page 22 Operating Your Phon

Page 27 - Marywood University

21 OverviewThis guide provides phone operating instructions, and feature descriptions for the Cisco Unified IP Phone multiline models 7942G and 7962G

Page 28

39Volume button Increases or decreases handset, headset, ringer, or speakerphone volume.10Speaker button Toggles speaker on and off.11Mute button Togg

Page 29

4Connecting Your PhoneThis section shows and describes the connectors on your Cisco Unified IP phone. 1DC adapter port (DC48V) for phones not provided

Page 30

5Adjusting the Handset RestWhen you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjus

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