Cisco Cisco Unified Wireless IP Phone 7925G User Manual Page 112
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104 OL-16132-01
Viewing Phone Administration Data
Your system administrator might ask you to access administration data on your phone for
troubleshooting purposes.
The softkey that you
want to use does not
appear
One or more of the following factors might apply:
• You must press Options and scroll to reveal additional softkeys.
• You must change the line state (for example, place a call or have a
connected call).
• Your phone is not configured to support the feature associated with
that softkey.
Barge fails and results
in a fast busy tone
One or more of the following factors might apply:
• You cannot barge an encrypted call if the phone you are using is not
configured for encryption. When your barge attempt fails for this
reason, your phone plays a fast busy tone.
• You cannot barge a call on another Cisco Unified Wireless IP Phone.
You are disconnected
from a call that you
joined using Barge
You will be disconnected from a call that you have joined using Barge if the
call is put on hold, transferred, or turned into a conference call.
CallBack fails The other party might have call forwarding enabled.
The phone shows an
error message when
you attempt to set up
Call Forward All
Your phone may reject your attempt to set up Call Forward All directly on
the phone if the target number that you enter would create a Call Forward
All loop or would exceed the maximum number of links permitted in a Call
Forward All chain (also known as a maximum hop count). Ask your system
administrator for details.
If you are asked to... Then...
Access network or wireless
network configuration data
Choose > Device Information > Network or WLAN
and select the configuration item that you want to view.
Access status data Choose > Status and select the status item that
you want to view.
Access phone call and voice
quality information
Choose > Status > Call Statistics.
Symptom Explanation
- 7925G for Cisco Unified 1
- Communications Manager 7.0 1
- Using the Phone 3
- Shortcut Keys and Buttons 3
- Common Phone Tasks 3
- Softkey Definitions 4
- Entering Text 4
- Phone Screen Icons 4
- Contents 5
- Getting Started 9
- 2 OL-16132-01 10
- Battery Safety Notices 11
- 4 OL-16132-01 12
- Power Outage 13
- Regulatory Domains 13
- Healthcare Environments 13
- Using External Devices 13
- Accessibility Features 14
- Connecting Your Phone 15
- 8 OL-16132-01 16
- Charging the Phone Battery 18
- Powering On the Phone 22
- Entering and Editing Text 23
- Headset Information 24
- An Overview of Your Phone 27
- 22 OL-16132-01 30
- 24 OL-16132-01 32
- Home Screen in Line View 34
- Understanding Lines vs. Calls 36
- 30 OL-16132-01 38
- Cleaning the Phone 40
- Basic Call Handling 41
- For more information 42
- Answering a Call 45
- 38 OL-16132-01 46
- Ending a Call 47
- Using Hold and Resume 47
- Using Mute 48
- Transferring Calls 49
- Using Do Not Disturb 52
- Making Conference Calls 53
- Using Conference 54
- Using Join 54
- Using cBarge 56
- Using Meet-Me 56
- Advanced Call Handling 60
- Abbreviated Dial 61
- Fast Dial 61
- Logging Out of Hunt Groups 64
- Using a Shared Line 65
- Understanding Barge Features 66
- Using Barge Features 66
- Tracing Suspicious Calls 70
- Prioritizing Critical Calls 70
- If you... Then 71
- Using the Application Button 72
- Obtaining Headsets 74
- Using AutoAnswer 77
- Changing Phone Settings 78
- Customizing Volume Settings 79
- Customizing the Phone Screen 80
- Changing Keypad Settings 82
- lock the keypad 83
- Changing the Keypad Tones 84
- Using Call Logs 85
- Directory Dialing 86
- 82 OL-16132-01 90
- Accessing Voice Messages 95
- Options Web Pages 96
- Subscribing to Phone Services 97
- Later User Options Web Pages 98
- 94 OL-16132-01 102
- Using Cisco WebDialer 106
- If you want to... Then 107
- 102 OL-16132-01 110
- Troubleshooting Your Phone 111
- Symptom Explanation 112
- 106 OL-16132-01 114
- 108 OL-16132-01 116
- 116 OL-16132-01 124
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