Cisco Cisco Unified Wireless IP Phone 7925G User Manual download pdf (Page 113)

Troubleshooting Your Phone

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 105

Using the Quality Reporting Tool

Your system administrator may temporarily configure your phone with the Quality Reporting Tool

(QRT) to troubleshoot performance problems. You can choose Options > QRT to submit information

to your system administrator. Depending on configuration, use the QRT to:

• Immediately report an audio problem on the current call

• Select a general problem from a list of categories and choose reason codes

1 ... 112 113 114 ... 126

7925G for Cisco Unified 1
Communications Manager 7.0 1
Using the Phone 3
Shortcut Keys and Buttons 3
Common Phone Tasks 3
Softkey Definitions 4
Entering Text 4
Phone Screen Icons 4
Contents 5
Getting Started 9
2 OL-16132-01 10
Battery Safety Notices 11
4 OL-16132-01 12
Power Outage 13
Regulatory Domains 13
Healthcare Environments 13
Using External Devices 13
Accessibility Features 14
Connecting Your Phone 15
8 OL-16132-01 16
Charging the Phone Battery 18
Powering On the Phone 22
Entering and Editing Text 23
Headset Information 24
An Overview of Your Phone 27
22 OL-16132-01 30
24 OL-16132-01 32
Home Screen in Line View 34
Understanding Lines vs. Calls 36
30 OL-16132-01 38
Cleaning the Phone 40
Basic Call Handling 41
For more information 42
Answering a Call 45
38 OL-16132-01 46
Ending a Call 47
Using Hold and Resume 47
Using Mute 48
Transferring Calls 49
Using Do Not Disturb 52
Making Conference Calls 53
Using Conference 54
Using Join 54
Using cBarge 56
Using Meet-Me 56
Advanced Call Handling 60
Abbreviated Dial 61
Fast Dial 61
Logging Out of Hunt Groups 64
Using a Shared Line 65
Understanding Barge Features 66
Using Barge Features 66
Tracing Suspicious Calls 70
Prioritizing Critical Calls 70
If you... Then 71
Using the Application Button 72
Obtaining Headsets 74
Using AutoAnswer 77
Changing Phone Settings 78
Customizing Volume Settings 79
Customizing the Phone Screen 80
Changing Keypad Settings 82
lock the keypad 83
Changing the Keypad Tones 84
Using Call Logs 85
Directory Dialing 86
82 OL-16132-01 90
Accessing Voice Messages 95
Options Web Pages 96
Subscribing to Phone Services 97
Later User Options Web Pages 98
94 OL-16132-01 102
Using Cisco WebDialer 106
If you want to... Then 107
102 OL-16132-01 110
Troubleshooting Your Phone 111
Symptom Explanation 112
106 OL-16132-01 114
108 OL-16132-01 116
116 OL-16132-01 124

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