Cisco Cisco Unified Wireless IP Phone 7925G User Manual Page 70
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62 OL-16132-01
Tracing Suspicious Calls
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
Prioritizing Critical Calls
In some specialized environments, such as military or government offices, you might need to make and
receive urgent or critical calls. If you have the need for this specialized call handling, your system
administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.
Keep these terms in mind:
• Precedence indicates the priority associated with a call.
• Preemption is the process of ending an existing, lower priority call while accepting a higher
priority call that is sent to your phone.
If you want to... Then...
Notify your system
administrator about a
suspicious or harassing call
Choose Options > MCID.
Your phone plays a tone and displays the message, “MCID successful.”
If you... Then...
Want to choose a priority
(precedence) level for an outgoing
call
Contact your system administrator for a list of corresponding
precedence numbers for calls.
Want to make a priority
(precedence) call
Enter the MLPP access number (provided by your system
administrator) followed by the phone number.
Hear a special ring (faster than
usual) or special call waiting tone
You are receiving a priority (precedence) call. An MLPP icon on
your phone screen indicates the priority level of the call.
Want to view priority level of a
call
Look for an MLPP icon on your phone screen:
Priority Call
Medium priority (immediate) call
High priority (flash) call
Highest priority (flash override) or Executive Override call
Higher priority calls are displayed at the top of your call list. If
you do not see an MLPP icon, the priority level of the call is
normal (routine).
- 7925G for Cisco Unified 1
- Communications Manager 7.0 1
- Using the Phone 3
- Shortcut Keys and Buttons 3
- Common Phone Tasks 3
- Softkey Definitions 4
- Entering Text 4
- Phone Screen Icons 4
- Contents 5
- Getting Started 9
- 2 OL-16132-01 10
- Battery Safety Notices 11
- 4 OL-16132-01 12
- Power Outage 13
- Regulatory Domains 13
- Healthcare Environments 13
- Using External Devices 13
- Accessibility Features 14
- Connecting Your Phone 15
- 8 OL-16132-01 16
- Charging the Phone Battery 18
- Powering On the Phone 22
- Entering and Editing Text 23
- Headset Information 24
- An Overview of Your Phone 27
- 22 OL-16132-01 30
- 24 OL-16132-01 32
- Home Screen in Line View 34
- Understanding Lines vs. Calls 36
- 30 OL-16132-01 38
- Cleaning the Phone 40
- Basic Call Handling 41
- For more information 42
- Answering a Call 45
- 38 OL-16132-01 46
- Ending a Call 47
- Using Hold and Resume 47
- Using Mute 48
- Transferring Calls 49
- Using Do Not Disturb 52
- Making Conference Calls 53
- Using Conference 54
- Using Join 54
- Using cBarge 56
- Using Meet-Me 56
- Advanced Call Handling 60
- Abbreviated Dial 61
- Fast Dial 61
- Logging Out of Hunt Groups 64
- Using a Shared Line 65
- Understanding Barge Features 66
- Using Barge Features 66
- Tracing Suspicious Calls 70
- Prioritizing Critical Calls 70
- If you... Then 71
- Using the Application Button 72
- Obtaining Headsets 74
- Using AutoAnswer 77
- Changing Phone Settings 78
- Customizing Volume Settings 79
- Customizing the Phone Screen 80
- Changing Keypad Settings 82
- lock the keypad 83
- Changing the Keypad Tones 84
- Using Call Logs 85
- Directory Dialing 86
- 82 OL-16132-01 90
- Accessing Voice Messages 95
- Options Web Pages 96
- Subscribing to Phone Services 97
- Later User Options Web Pages 98
- 94 OL-16132-01 102
- Using Cisco WebDialer 106
- If you want to... Then 107
- 102 OL-16132-01 110
- Troubleshooting Your Phone 111
- Symptom Explanation 112
- 106 OL-16132-01 114
- 108 OL-16132-01 116
- 116 OL-16132-01 124
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