Cisco 7937G User Manual

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 40

2 OL-11559-01Finding Additional InformationYou can access the most current conference station documentation on the World Wide Web at this URL:http://w

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 3Cisco cannot guarantee the performance of the syst

4 OL-11559-01Connecting Your Conference StationYour system administrator will likely connect your new Cisco Unified IP Conference Station 7937G to the

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 5Connecting Optional External MicrophonesYou can co

6 OL-11559-01Connecting Conference Station Using an Optional External Power SourceIf you connect the conference station to the network using an extern

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 7Registering with TAPSAfter the conference station

8 OL-11559-01An Overview of Your Conference StationYour Cisco Unified IP Conference Station 7937G is a full-feature conference station that provides v

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 9Item DescriptionFor more information, see...1LED i

10 OL-11559-018Volume Down buttonLowers the volume of the speaker (off-hook) and the ringer (on-hook).Customizing Rings and Message Indicators, page 2

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 11Understanding Lines vs. CallsTo avoid confusion a

12 OL-11559-01Understanding Display Screen FeaturesYou can use the following graphic and table to see what your conference station display screen look

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 13Choosing Menu ItemsThere are three ways to choose

14 OL-11559-01Understanding Feature Buttons and MenusPress a feature button to open or close a feature menu.Understanding Feature AvailabilityDependin

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 15Basic Call HandlingYou can perform basic call-han

16 OL-11559-01Placing a Call—Additional OptionsYou can place calls using special features and services that might be available on the conference stati

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 17Answering a CallYou can answer a call by simply p

18 OL-11559-01Tips • Engaging the Hold feature typically generates music or a beeping tone. • A held call is indicated by the Hold icon: Using MuteW

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 19Transferring CallsTransfer redirects a connected

20 OL-11559-01Tips • Enter the call forward target number exactly as you would dial it from the conference station. For example, enter an access code

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 21Meet-Me Conference CallsYou can create a Meet-Me

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22 OL-11559-01Starting or Joining a Meet-Me Conference CallMeet-Me conferencing allows you to start or join a conference by dialing the conference num

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 23Advanced Call HandlingAdvanced call-handling task

24 OL-11559-01Picking Up a Redirected Call on Your Conference StationCall PickUp allows you to answer a call that is ringing on a coworker’s conferenc

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 25Storing and Retrieving Parked CallsYou can park a

26 OL-11559-01PrivacyIf you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. The Privacy fea

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 27Preventing Others from Viewing or Barging a Share

28 OL-11559-01Using Cisco Extension MobilityCisco Extension Mobility (EM) allows you to temporarily configure a conference station as your own. Once y

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 29Changing Conference Station SettingsYou can perso

30 OL-11559-01Customizing the Conference Station Display ScreenYou can adjust the characteristics of your conference station’s display screen.If you w

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 31Using Call Logs and DirectoriesThis section descr

Join Join other calls already on a line to create a conferenceMeetMe Host a Meet-Me conferenceMessage Set up, check, or listen to voice messagesmore D

32 OL-11559-01Directory DialingDepending on configuration, the conference station can provide both corporate and personal directory features: • Corpo

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 33Using Personal Directory on Your Conference Stati

34 OL-11559-01Add a new PAB entry 1. Access Personal Directory, and then choose Personal Address Book. 2. Press Submit.3. Press New. (You may need to

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 35Tips • Your system administrator can provide you

36 OL-11559-01Accessing Voice MessagesTo access voice messages, use the Msgs softkey.Note Your company determines the voice message service that the C

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 37Using the User Options Web PagesYour Cisco Unifie

38 OL-11559-01Using Personal Directory on the WebThe Personal Directory feature set that you can access on your computer consists of: • A Personal Ad

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 39Configuring Fast Dials on the WebThis section des

40 OL-11559-01Tips • You can create up to 500 fast dial and PAB entries. • When you create a new fast dial entry without using a PAB entry, the fast

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 41This section describes how to set up speed dialin

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 vContentsGetting Started 1Using this Guide 1Fin

42 OL-11559-01This section describes how to configure conference station services using your User Options web pages. To access your User Options web p

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 43Controlling User Settings on the WebUser settings

44 OL-11559-01Controlling Line Settings on the WebLine settings include call-forwarding, voice message indicators, ring types, and line text labels th

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 45Change the audible message indicator setting1. Ch

46 OL-11559-01Using Cisco WebDialerCisco WebDialer allows you to make calls on your conference station to directory contacts by clicking items in a we

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 47Log out of Cisco WebDialerClick the logout icon i

48 OL-11559-01Understanding Additional Configuration OptionsYour system administrator can configure your Cisco Unified IP Conference Station 7937G to

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 49Answer calls frequently or handle calls on someon

50 OL-11559-01Troubleshooting Your Conference StationThis section provides troubleshooting information for the Cisco Unified IP Conference Station 793

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 51Viewing Conference Station Administration DataYou

vi OL-11559-01Transferring Calls 19Forwarding All Calls to Another Number 19Making Conference Calls 20Understanding Types of Conference Calls

52 OL-11559-01Cisco One-Year Limited Hardware Warranty TermsThere are special terms applicable to your hardware warranty and various services that you

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 53Replacement, Repair, or Refund Policy for Hardwar

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Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 55IndexAabbreviated dialsabout 23setting up 40–41us

56 OL-11559-01Address Book Synchronizer 40User Options web pages 37–47Cisco Unified IP Conference Station 7937G. See conference stationCisco WebDialer

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 57Hhanging up, options for 17headset, hanging up wi

58 OL-11559-01Park 25parked call, retrieving 17, 25password, changing 43Personal Address Book. See PABpersonal directoryabout 32using from web page 38

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 59UUser Options web pages 37–47Vvoice mail settings

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Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 viiUsing Your Personal Address Book on the Web 38

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0

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Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 1Getting StartedUsing this GuideThis guide provides