Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 5
Specification Description
Directory Services
●
Support for Local Directories (My Contacts)
●
Support for Server Directory via Cisco TelePresence Management Suite
●
Supports Directories on Cisco Unified Communications Manager
●
Received, Placed and Missed Calls with Date and Time
Supported Infrastructure
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VCS
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CUCM 8, 5 and newer
●
Broadsoft, Broadworks R16
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Other: Cisco Callway (collaboration service)
Selectable Language Menu Support
●
Norwegian, Swedish, German, French, Korean, Chinese Simplified, Chinese Traditional, Danish,
Dutch, Finnish, Italian, Japanese, Polish, Portuguese Brazilian, Russian, Spanish, Spanish Latin and
Turkish.
Power
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Auto-sensing power supply
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100–240 VAC, 50–60 Hz
●
24 watts max
Operating Temperature and Humidity
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0° C to 35° C (32° F to 95° F) ambient temperature
●
10% to 80% Relative Humidity (RH)
Storage and Transport Temperature
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20° C to 60° C (-4° F to 140° F) at RH 10–80% (non- condensing)
Unit Dimensions
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Height: 34.7 cm (13.7 inches)
●
Width: 31.6 cm (12.4 inches), 27.7 cm (10.9 inches) without handset cradle
●
Depth: 17.0 cm (6.9 inches)
●
Footprint: 17.0 cm x 31.6 cm (6.68 inches x 7.3 inches)
●
Weight: 1.9 kg (4.2 lbs)
*
Requires Cisco TelePresence Management Suite Version 12.1 and newer
**
MultiWay feature requires additional network equipment for functionality
Regulatory Compliance
●
Directive 2006/95/EC (Low Voltage Directive) — Standard EN 60950-1 2nd ed
●
Directive 89/336/EEC (EMC Directive) — Standard EN 55022, Class B — Standard EN 55024 — Standard
EN 61000-3-2/-3-3
●
Approved according to UL 60950-1 2nd ed and CAN/CSA C22.2 No. 60950-1-07 2nd ed
●
Complies with FCC15B Class B
Ordering Information
To place an order, please contact your Cisco sales representative.
Part Number Description
CTS-E20-K9 Cisco E20 IP Video Phone
CTS-E20HNDSTKIT= Spare Handset Kit for Cisco E20 IP Video Phone
Service and Support
Cisco and our partners provide a broad portfolio of intelligent, personalized services and support that can help you
realize the full value of your Cisco TelePresence investment by increasing business agility and network availability.
This portfolio of services accelerates business innovation through a network-based collaboration platform that
enables businesses to collaborate anywhere, anytime. For more information about these services, visit:
http://www.cisco.com/go/telepresenceservices.
For More Information
For more information about the Cisco E20 IP Video Phone, visit
http://www.cisco.com/go/telepresence or contact
your local Cisco account representative or authorized Cisco partner. Product specifications are estimates and
subject to change without notice.
(5 pages)
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