Cisco DPC3010 User's Guide

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Cisco Model DPC3010 and EPC3010
DOCSIS 3.0 8x4 Cable Modem
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ...............................................................2
FCC Compliance.........................................................................................................7
CE Compliance............................................................................................................8
Introducing the DPC3010 and EPC3010................................................................10
What's in the Carton? ...............................................................................................12
Front Panel Description ...........................................................................................13
Back Panel Description ............................................................................................14
What Are the System Requirements for Internet Service?..................................15
How Do I Set Up My High-Speed Internet Access Account? ............................16
Where Is the Best Location for My Cable Modem?..............................................17
How Do I Mount the Cable Modem on the Wall? ...............................................18
How Do I Connect My Devices to Use the Internet?...........................................21
Connecting the Cable Modem for High-Speed Data Service .............................22
Installing USB Drivers..............................................................................................24
Frequently Asked Questions...................................................................................26
Tips for Improved Performance .............................................................................31
Front Panel LED Status Indicator Functions.........................................................32
Notices........................................................................................................................35
For Information.........................................................................................................36
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Summary of Contents

Page 1 - User Guide

Cisco Model DPC3010 and EPC3010 DOCSIS 3.0 8x4 Cable Modem User Guide In This Document  IMPORTANT SAFETY INSTRUCTIONS ...

Page 2 - Notice to Installers

10 4030802 Rev A Introducing the DPC3010 and EPC3010 Introducing the DPC3010 and EPC3010 Welcome to the exciting world of high-speed Internet acc

Page 3 - 20080814_Installer820_Intl

4030802 Rev A 11 Introducing the DPC3010 and EPC3010 Design and Function  Color-coded connectors and cables for easy installation and setup 

Page 4 - Power Source Warning

12 4030802 Rev A What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and acce

Page 5

4030802 Rev A 13 Front Panel Description Front Panel Description The front panel of your cable modem provides LED status indicators that indicat

Page 6 - Check Product Safety

14 4030802 Rev A Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC3010 and

Page 7 - FCC Compliance

4030802 Rev A 15 What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that yo

Page 8 - CE Compliance

16 4030802 Rev A How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use

Page 9 -  Safety: EN 60950-1

4030802 Rev A 17 Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable

Page 10 - Benefits and Features

18 4030802 Rev A How Do I Mount the Cable Modem on the Wall? How Do I Mount the Cable Modem on the Wall? Before You Begin Before you begin, choos

Page 11 - 4030802 Rev A 11

4030802 Rev A 19 How Do I Mount the Cable Modem on the Wall? Location and Dimensions of the Wall-Mounting Slots The following illustration shows

Page 12 - What's in the Carton?

2 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are fo

Page 13 - Front Panel Description

20 4030802 Rev A How Do I Mount the Cable Modem on the Wall? Wall Mounting Instructions Complete these steps to mount the modem to the wall. 1

Page 14 - Back Panel Description

4030802 Rev A 21 How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? You can use your cable modem

Page 15 - 4030802 Rev A 15

22 4030802 Rev A Connecting the Cable Modem for High-Speed Data Service Connecting the Cable Modem for High-Speed Data Service The following inst

Page 16 - 16 4030802 Rev A

4030802 Rev A 23 Connecting the Cable Modem for High-Speed Data Service 5 Locate the AC power adapter provided with your cable modem. Insert th

Page 17 - 4030802 Rev A 17

24 4030802 Rev A Installing USB Driver Installing USB Driver To install USB drivers, your PC must be equipped with a USB network interface and a

Page 18 - Mounting Instructions

4030802 Rev A 25 Installing USB Driver Installing USB Drivers on Windows XP Systems 1 Insert the USB Cable Modem Driver Installation Disk int

Page 19 - 4030802 Rev A 19

26 4030802 Rev A Frequently Asked Questions Frequently Asked Questions Q. How Do I Configure TCP/IP Protocol? A. To configure TCP/IP protocol,

Page 20 - Wall Mounting Instructions

4030802 Rev A 27 Frequently Asked Questions Configuring TCP/IP on Windows 2000 Systems 1 Click Start, select Settings, and choose Network and D

Page 21 - 4030802 Rev A 21

28 4030802 Rev A Frequently Asked Questions 3 Click Advanced in the User Mode window, and then click OK. 4 Click the Up/Down selector arrows lo

Page 22 - 22 4030802 Rev A

4030802 Rev A 29 Frequently Asked Questions Renewing the IP Address on Windows NT, 2000, or XP Systems 1 Click Start, and then click Run. The R

Page 23 - 4030802 Rev A 23

4030802 Rev A 3 IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind aussc

Page 24 - Installing USB Driver

30 4030802 Rev A Frequently Asked Questions Q. Can I run more than one device on the modem? A. Yes. If your service provider permits, a single

Page 25 - Installing USB Drive

4030802 Rev A 31 Tips for Improved Performance Tips for Improved Performance Check and Correct If your cable modem does not perform as expected,

Page 26 - Frequently Asked Questions

32 4030802 Rev A Front Panel LED Status Indicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registr

Page 27 - Frequently Asked Questions

4030802 Rev A 33 Front Panel LED Status Indicator Functions Normal Operations The following table illustrates the appearance of the cable mode

Page 28

34 4030802 Rev A Front Panel LED Status Indicator Functions Special Conditions The following table describes the appearance of the cable modem

Page 29

4030802 Rev A 35 Notices Notices Trademarks Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, and Scientific Atlanta are registered

Page 30

36 4030802 Rev A For Information For Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follo

Page 31 - Check and Correct

Service Provider Video Technology Group 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scien

Page 32 - 32 4030802 Rev A

4 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed a

Page 33 - Normal Operations

4030802 Rev A 5 IMPORTANT SAFETY INSTRUCTIONS Ground the Product WARNING: Avoid electric shock and fire hazard! If this product connects to coa

Page 34 - Special Conditions

6 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

Page 35 - Notices

4030802 Rev A 7 FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a

Page 36 - For Information

8 4030802 Rev A CE Compliance CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declar

Page 37

4030802 Rev A 9 CE Compliance The following standards were applied during the assessment of the product against the requirements of the Directi

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