Data Sheet
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 12 of 14
Maintenance Contract number:
For further information on warranty terms, visit
http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html.
Safety Compliance and Product Approval Status
For further information on safety and compliance documentation, visit the Product Approval Status tool at
http://tools.cisco.com/cse/prdapp/jsp/externalsearch.do?action=externalsearch&page=EXTERNAL_SEARCH.
Service and Support
Cisco is committed to minimizing TCO. The company offers a portfolio of technical support services to help ensure
that its products operate efficiently, remain highly available, and benefit from the most up-to-date system software.
The services and support programs described in Table 6 are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Table 6. Cisco Services and Support Programs
Service and Support Features Benefits
Advanced Services
●
Cisco Total Implementation Solutions (TIS),
available direct from Cisco
●
Cisco Packaged TIS, available through
resellers
●
Cisco SMARTnet
®
and SMARTnet Onsite
support, available direct from Cisco
●
Cisco Packaged SMARTnet support
program, available through resellers
●
Project management
●
Site survey, configuration, and deployment
●
Installation, text, and cutover
●
Training
●
Major moves, adds, and changes
●
Design review and product staging
●
Access to software updates 24 hours
●
Web access to technical repositories
●
Telephone support through the Cisco
Technical Assistance Center (TAC)
●
Advance Replacement of
hardware parts
●
Supplements existing staff
●
Helps ensure that functions meet needs
●
Mitigates risk
●
Helps enable proactive or expedited
issue resolution
●
Lowers TCO by taking advantage
of Cisco expertise and knowledge
●
Minimizes network downtime
Ordering Information
Table 7 gives ordering information for the Cisco Catalyst 2960 LAN Lite Series switches.
Table 7. Ordering Information for Cisco Catalyst 2960 LAN Lite Series Switches
Part Numbers Description
WS-C2960-8TC-S
●
8 Ethernet 10/100 ports and 1 dual-purpose uplink (dual-purpose uplink port has one 10/100/1000 Ethernet port and 1
SFP-based Gigabit Ethernet port, 1 port active)
●
Compact size with no fan; magnet included
●
LAN Lite Image installed
WS-C2960-24-S
●
24 Ethernet 10/100 ports
●
1 RU fixed-configuration
●
LAN Lite Image installed
WS-C2960-24TC-S
●
24 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one 10/100/1000 Ethernet port
and 1 SFP-based Gigabit Ethernet port, 1 port active)
●
1 RU fixed-configuration
●
LAN Lite Image installed
WS-C2960-24PC-S
●
24 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one 10/100/1000 Ethernet port
and 1 SFP-based Gigabit Ethernet port, 1 port active)
●
24 PoE Ports
●
1 RU fixed-configuration
●
LAN Lite Image installed
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