Cisco Cisco Small Business Pro IP Phones SPA 525G User Manual

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Summary of Contents

Page 1 - USER GUIDE

Cisco Small Business ProSPA 500 Series IP Phones Model SPA 525GUSER GUIDE

Page 2 - FCC and IC Statement

Getting StartedOverview of the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 71 Overview of the Cisco SPA 525G IP

Page 3 - Industry Canada Statement

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 4 - Chapter 1: Getting Started 6

Using the Cisco SPA 500S Attendant ConsoleConfiguring the Cisco SPA 500SCisco Small Business Pro IP Phone SPA 525G User Guide 986 Configuring the Cisc

Page 5

Using the Cisco SPA 500S Attendant ConsoleUsing the Cisco SPA 500SCisco Small Business Pro IP Phone SPA 525G User Guide 996 Using the Cisco SPA 500STh

Page 6

ACisco Small Business Pro IP Phone SPA 525G User Guide 100 Where to Go From HereCisco provides a wide range of resources to help you obtain the full b

Page 7

Where to Go From HereCisco Small Business Pro IP Phone SPA 525G User Guide 101A Cisco Unified Communications 500 Series for Small Businesswww.cisco.co

Page 8

Getting StartedOverview of the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 81 The Cisco SPA 525G has a 320 x 24

Page 9

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 91 Understanding Your Phone’s L

Page 10

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 101 4 LCD Screen Your phone may

Page 11

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 111 Softkey ButtonsThe phone di

Page 12 - Phone Components

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 121 BXfer Performs a blind call

Page 13 - Getting Started

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 131 Hold Places a call on hold.

Page 14 - Softkey Buttons

Getting StartedUsing the Keypad and Buttons with MenusCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 141 Using the Keypad and Buttons wit

Page 15

Getting StartedEntering Numbers and Text in FieldsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 151 Entering Numbers and Text in FieldsS

Page 16

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 161 Using Phone Hardware and Accessorie

Page 17 - Using the Navigation Button

© 2009 Cisco Systems, Inc. All rights reserved. OL-18193-03 FCC and IC StatementFederal Communication Commission Interference StatementThis equipment

Page 18

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 171 • For wired headsets: Connect the 2

Page 19 - Using the Speakerphone

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 181 STEP 4 Scroll to PIN and enter the

Page 20 - Connecting Bluetooth Headsets

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 191 To switch from the handset to the s

Page 21 - During a Call

2Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 20 Installing Your PhoneThis chapter describes how to install and connect your Cisco SPA

Page 22

Installing Your PhoneBefore You BeginCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 212 Before You BeginBefore you install and connect yo

Page 23 - Installing Your Phone

Installing Your PhoneConnecting the HandsetCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 222 Figure 1 Cisco SPA 525G IP Phone Connection

Page 24 - Connecting the Handset

Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 232 (Optional) Attaching the Desk

Page 25

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 242 (Optional) Mounting the

Page 26

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 252 STEP 3 Push the MB onto

Page 27

Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 262 STEP 5 Hang onto screws mounted in t

Page 28

© 2009 Cisco Systems, Inc. All rights reserved. OL-18193-03 IMPORTANT NOTEFCC Radiation Exposure Statement:This equipment complies with FCC radiation

Page 29 - Connecting Your Phone’s Power

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 272 Connecting Your Phon

Page 30

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 282 The Cisco SPA 525G p

Page 31

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 292 The following exampl

Page 32

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 302 The following exampl

Page 33

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 312 STEP 5 Scroll to Wi-

Page 34 - Push Button Configuration

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 322 e. Enter the PIN int

Page 35 - Wi-Fi Configuration

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 332 STEP 3 (Optional) Pr

Page 36 - Manually Adding a Network

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 342 • WPA/WPA2 Enterpris

Page 37

Installing Your PhoneVerifying Phone StartupCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 352 STEP 6 Use the Up Arrow or Down Arrow key

Page 38 - Verifying Phone Startup

Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 362 There are two ways to upgrade your

Page 39

ContentsCisco Small Business Pro IP Phone SPA 525G (SIP) 1 FCC and IC Statement 2Federal Communication Commission Interference Statement 2IMPORTANT NO

Page 40 - Using Basic Phone Functions

3Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 37 Using Basic Phone FunctionsThis chapter describes how to use the basic functions of yo

Page 41 - Placing or Answering a Call

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 383 Placing or Answering a CallTo pl

Page 42 - Putting a Call on Hold

Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 393 Using Dial AssistanceIf dia

Page 43 - Transferring Calls

Using Basic Phone FunctionsResuming a CallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 403 Resuming a CallTo resume the call, press the

Page 44 - Redialing

Using Basic Phone FunctionsRedialingCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 413 STEP 4 Do one of the following:• To transfer the c

Page 45

Using Basic Phone FunctionsViewing and Returning Missed CallsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 423 Viewing and Returning Mis

Page 46 - Forwarding Calls

Using Basic Phone FunctionsTurning the Missed Calls Shortcut On and OffCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 433 c. Scroll to Mi

Page 47 - Call Forwarding

Using Basic Phone FunctionsForwarding CallsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 443 STEP 3 Select Call Preferences.STEP 4 Under

Page 48 - Setting Do Not Disturb

Using Basic Phone FunctionsSetting Do Not DisturbCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 453 Forwarding Calls When You Don’t Answe

Page 49 - Configuring Call Waiting

Using Basic Phone FunctionsConfiguring Call WaitingCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 463 To set Do Not Disturb, choose one o

Page 50 - Picking Up a Call

ContentsCisco Small Business Pro IP Phone SPA 525G (SIP) 2 Connecting Your Phone to the Computer Network 27Connecting Your Phone to the Wired Network

Page 51 - Parking a Call

Using Basic Phone FunctionsPicking Up a CallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 473 STEP 3 Select Call Preferences.STEP 4 Scro

Page 52

Using Basic Phone FunctionsParking a CallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 483 Parking a Call You can “park” a call on a des

Page 53 - Using the Phone Directories

Using Basic Phone FunctionsPlacing a Three-Way Conference CallCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 493 To view a list of parked

Page 54 - Adding a New Contact

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 503 Using the Phone DirectoriesThe C

Page 55 - Deleting a Contact

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 513 You can also view and edit the d

Page 56 - Using the Corporate Directory

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 523 Copying a ContactYou can copy a

Page 57 - Using the Call History Lists

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 533 Editing a ContactTo edit a conta

Page 58 - Deleting a Call History List

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 543 STEP 3 Choose the type of searc

Page 59

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 553 Deleting a Call History ListSTE

Page 60 - Accessing Voicemail

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 563 Saving a Call History L

Page 61 - STEP 6 Press Save

ContentsCisco Small Business Pro IP Phone SPA 525G (SIP) 3 Delaying Call Forwarding When You Don’t Answer the Phone 45Stopping Call Forwarding 45Setti

Page 62 - Using Advanced Phone Features

Using Basic Phone FunctionsAccessing VoicemailCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 573 STEP 5 Leave the New Password and Reente

Page 63 - Blocking Anonymous Calls

Using Basic Phone FunctionsAccessing VoicemailCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 583 STEP 5 Enter the number to dial for voic

Page 64 - Enabling Dial Assistance

4Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 59 Using Advanced Phone FeaturesThis chapter describes how to configure advanced features

Page 65

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 604 Configuring Priv

Page 66

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 614 STEP 4 Scroll to

Page 67

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 624 STEP 4 Scroll to

Page 68 - Creating the Playlist

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 634 To connect to the VPN (if y

Page 69

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 644 Creating Speed Dials on Unu

Page 70

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 654 To call one of your config

Page 71 - Using the Paging Feature

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 664 STEP 7 Choose songs by cho

Page 72 - Customizing Your LCD Screen

ContentsCisco Small Business Pro IP Phone SPA 525G (SIP) 4 Creating and Using Speed Dials 63Creating Speed Dials on Unused Line Buttons 64Creating Num

Page 73

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 674 To switch the audio destin

Page 74 - Using Ring Tones

Using Advanced Phone FeaturesUsing the Paging FeatureCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 684 Using the Paging FeatureYour Cisc

Page 75 - Accessing Weather Information

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 694 Customizing Your LCD ScreenYou

Page 76

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 704 Configuring the Phone Screen S

Page 77

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 714 If you are going to use a picture from th

Page 78 - Using Star Codes

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 724 STEP 4 Scroll to

Page 79

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 734 TIP Press Refresh

Page 80 - Restarting Your Phone

Using Advanced Phone FeaturesConfiguring Date and Time Parameters on Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 744 Configu

Page 81

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 754 Using Star CodesThe Cisco SPA 525G suppor

Page 82

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 764 *Requires that your Cisco SPA 525G phone

Page 83

ContentsCisco Small Business Pro IP Phone SPA 525G (SIP) 5 Chapter 5: Using the Web Interface 81Logging in to the Web Interface 82Configuring Your Ad

Page 84 - Using the Web Interface

Using Advanced Phone FeaturesRestarting Your PhoneCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 774 Restarting Your PhoneOccasionally yo

Page 85 - Configuring Your Address Book

Using Advanced Phone FeaturesViewing Phone, Network, and Call InformationCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 784 Viewing Netwo

Page 86

Using Advanced Phone FeaturesViewing the Wireless Connection StatusCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 794 STEP 3 Scroll to Ph

Page 87 - Configuring Call Forwarding

Using Advanced Phone FeaturesAdvanced Menus for Technical Support PersonnelCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 804 STEP 3 Sele

Page 88

5Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 81 Using the Web InterfaceThe Cisco SPA 525G provides a web interface to the phone that a

Page 89 - Viewing Call History Lists

Using the Web InterfaceLogging in to the Web InterfaceCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 825 Logging in to the Web InterfaceS

Page 90 - Configuring Wi-Fi

Using the Web InterfaceSetting Do Not DisturbCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 835 STEP 4 (Optional) To add the contact to a

Page 91 - Configuring Bluetooth

Using the Web InterfaceConfiguring Call ForwardingCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 845 To s e t D o N o t D i s t u r b

Page 92 - Upgrading Firmware

Using the Web InterfaceConfiguring Call WaitingCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 855 Configuring Call WaitingCall waiting al

Page 93

Using the Web InterfaceBlocking Anonymous CallsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 865 Blocking Anonymous CallsBlocking anonym

Page 94 - Cisco SPA 525G IP Phone

1Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 6 Getting StartedThis chapter provides an overview of your Cisco SPA 525G IP phone. It co

Page 95

Using the Web InterfaceCreating Speed DialsCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 875 Creating Speed DialsYou can configure up to

Page 96

Using the Web InterfaceConfiguring BluetoothCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 885 You can enter up to three wireless profile

Page 97

Using the Web InterfaceUpgrading FirmwareCisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 895 Upgrading FirmwareBefore upgrading your firmw

Page 98

6Cisco Small Business Pro IP Phone SPA 525G User Guide 90 Using the Cisco SPA 500S Attendant ConsoleThis chapter describes how to install and use the

Page 99

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 100

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 101

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 102 - Monitoring the Cisco SPA 500S

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 103 - Where to Go From Here

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

Page 104

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP PhoneCisco Small Business Pro IP Ph

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