Cisco CSU-2.3-UG Datasheet Page 33

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xxxiii
CiscoSecure ACS 2.3 for UNIX User Guide
78-5222-02 Rev. A0
Cisco Connection Online
Obtaining Technical Assistance
Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the
foundation of a suite of interactive, networked services that provides immediate, open access to Cisco
information and resources at anytime, from anywhere in the world. This highly integrated Internet
application is a powerful, easy-to-use tool for doing business with Cisco.
CCO’s broad range of features and services helps customers and partners to streamline business
processes and improve productivity. Through CCO, you will find information about Cisco and our
networking solutions, services, and programs. In addition, you can resolve technical issues with online
support services, download and test software packages, and order Cisco learning materials and
merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and
services. Registered users may order products, check on the status of an order and view benefits specific
to their relationships with Cisco.
You can access CCO in the following ways:
WWW: www.cisco.com
Telnet: cco.cisco.com
Modem using standard connection rates and the following terminal settings: VT100 emulation;
8 data bits; no parity; and 1 stop bit.
From North America, call 408 526-8070
From Europe, call 33 1 64 46 40 82
You can e-mail questions about using CCO to [email protected].
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract
customers who need technical assistance with a Cisco product that is under warranty or covered by a
maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades
and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers
and TAC e-mail addresses worldwide, consult the following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Language E-mail Address
Hanzi (Chinese) [email protected]
Kanji (Japanese) [email protected]
Hangul (Korean) [email protected]
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