Cisco TelePresence Video Communication Server User's Guide download pdf (Page 2)

Contents

Introduction ............................................................................................................................4

Purpose of this guide............................................................................................................................... 4

Related documents .......................................................................................................................... 5

Configuring the Cisco VCS ...................................................................................................6

Firewall ports ........................................................................................................................................... 6

Check option key..................................................................................................................................... 6

Configure the routable address of the Cisco VCS .................................................................................. 7

Ensure that Cisco VCS has a SIP domain configured ............................................................................ 7

Enable FindMe™..................................................................................................................................... 8

Enable device authentication (recommended)........................................................................................ 8

Enable presence server (optional) .......................................................................................................... 9

Create user accounts .............................................................................................................................. 9

Create authentication credentials for the user (optional) ............................................................... 11

Configure bandwidths provisioned to Movi clients (optional) ................................................................ 12

Installing and configuring Movi ..........................................................................................13

Making calls.................................................................................................................................... 15

Testing the Cisco VCS Expressway Starter Pack installation .........................................16

Local system testing.............................................................................................................................. 16

Public network testing............................................................................................................................ 16

Behind home, small business or hotel firewall testing...........................................................................17

Appendix 1 – Basic Cisco VCS configuration ...................................................................18

System name......................................................................................................................................... 18

DNS ....................................................................................................................................................... 18

NTP........................................................................................................................................................ 18

Further information ................................................................................................................................ 18

Appendix 2 – Troubleshooting............................................................................................19

Movi sign in messaging ......................................................................................................................... 19

Login failed – Out of licenses ......................................................................................................... 19

Login failed – The server did not respond in time .......................................................................... 20

Login failed – Could not find server in DNS ................................................................................... 20

Login failed – Unable to connect to server..................................................................................... 20

Call failed – The user could not be found. The user is offline or does not exist. ........................... 20

Call failed – The user could not be found.......................................................................................20

Call failed – The user could not be reached. Please try again later. ............................................. 21

Call failed – An error was received from the server....................................................................... 21

Call failed – Not enough call licenses ............................................................................................ 21

Signaling level troubleshooting.............................................................................................................. 21

Appendix 3 – Comparison of Cisco VCS Expressway Starter Pack provisioning and

Cisco TMS provisioning .............................................................................................24

Appendix 4 – Known limitations.........................................................................................25

Cisco VCS Deployment Guide: Cisco VCS Expressway Starter Pack (X5.1) Page 2 of 28

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