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Data Sheet
© 1992-2009, 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 8
(PSTN) routes when WAN bandwidth is not available. A web interface to the configuration database allows
remote device and system configuration. HTML-based online help is available for users and administrators.
Now medium-sized businesses can save significant costs by using their IP WAN connections for their site-to-
site calling instead of using more expensive PSTN trunks.
Powerful Cisco Unified Mobility capabilities: Cisco Unified Mobility provides powerful capabilities previously
available only to larger organizations. Cisco Unified Mobility provides the capability to have up to four devices
ring when a call comes into a user’s IP phone. Whether you are working from home or in a hotel room while
traveling for business, your calls can now follow you anywhere. Cisco Unified Communications Manager also
supports dual-mode devices, benefiting customers who have mobile employees who need to move between
campus wireless and external cellular network environments. These devices can manually hand calls from a
cellular Global System for Mobile Communications (GSM) network to an IEEE 802.11-based wireless LAN.
Wireless phone support is also included for Cisco Unified Wireless IP Phone 7921G and 7925G models.
Voice Messaging
Cisco Unified Communications Manager Business Edition includes a powerful voice-messaging system, Cisco Unity
Connection, which provides many advanced capabilities that can be customized to increase individual and team
productivity. Employees can personalize communications options and interact with the system to manage calls and
messages in the way that is most comfortable and convenient for them.
The flexible user interface makes messaging more efficient for both intensive and occasional voicemail users. For
example, the telephone user interface (TUI) and touchtone mappings for each user can be customized to make
migration from traditional voicemail systems much easier.
The new visual message locator allows users to use the display of the Cisco Unified IP Phone to view, search for,
and sort voice messages. Using softkeys on the phone, the user can view and play back all messages, new
messages, and messages from a specific subscriber or outside caller.
Personal Web administration: Cisco Unity Connection allows users to customize their personal settings from
a web browser using the Cisco Unity Connection Assistant, a dynamic interface in the browser-based Cisco
Personal Communications Assistant (PCA). Users can quickly and easily establish or change personal
settings such as their voicemail options, security codes, personal distribution lists, and message-delivery
options. Users can also use the web administration interface to define and manage personal call-transfer
rules to customize the delivery of incoming calls based on caller, time of day, or calendar status.
Powerful desktop message access (optional): Cisco Unity Connection offers an integrated messaging option,
bringing voice messages to your Internet Mail Access Protocol (IMAP) desktop email inbox. Building on your
existing messaging infrastructure and IMAP email clients, Cisco Unity Connection desktop messaging access
provides simple, native access to voicemail from nearly any email client.
Web access to voicemail (optional): The optional Cisco Unity Connection Inbox, a message-access console,
provides a dedicated voicemail inbox on the desktop. With the Cisco Unity Connection Inbox, you can
immediately visually prioritize your voice messages by username or caller ID, date, subject, or other field and,
with a single click, play the message that you want to hear directly on your PC. In addition, the Cisco Unity
Connection Inbox provides a natural, easy-to-use visual interface for creating, replying to, and forwarding
voice messages and for managing and using voicemail distribution lists.
Voice-activated user interface (optional): To increase the productivity of mobile workers, Cisco Unity
Connection offers an optional natural and robust voice-activated user interface. This interface allows you to
browse and manage your voice messages and to call other Cisco Unity Connection users or personal
contacts with simple, natural voice commands.
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