Cisco VG202 User's Guide Page 608
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- Table of contents
- TROUBLESHOOTING
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Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
578 OL-28580-01
Topics related to troubleshooting BAT and TAPS
REVIEW DRAFT - CISCO CONFIDENTIAL
- Release 9.1(1) 1
- CONTENTS 3
- OL-28580-01 v 5
- OL-28580-01 vii 7
- OL-28580-01 ix 9
- Contents 10
- OL-28580-01 xi 11
- OL-28580-01 xiii 13
- OL-28580-01 xv 15
- OL-28580-01 xvii 17
- OL-28580-01 xix 19
- OL-28580-01 xxi 21
- OL-28580-01 xxiii 23
- Audience 25
- Organization 26
- OL-28580-01 xxvii 27
- Related documentation 28
- Conventions 28
- Timesaver 29
- Overview 31
- Administration Tool (BAT) 33
- BAT installation 34
- BAT data input files 35
- BAT configuration templates 36
- Master phone templates 37
- 8 OL-28580-01 38
- OL-28580-01 11 41
- Validate BAT data input file 42
- Access BAT online help 43
- Upload and download files 45
- Download file off server 48
- Upload file to server 49
- Delete file from server 49
- To continue, click OK 50
- PART III 51
- Phone template 53
- Create new BAT phone template 56
- Modify BAT phone templates 61
- Copy BAT phone template 62
- Delete BAT phone template 62
- 34 OL-28580-01 64
- OL-28580-01 35 65
- 36 OL-28580-01 66
- OL-28580-01 37 67
- 38 OL-28580-01 68
- OL-28580-01 39 69
- /SHA opens 70
- /or route/hunt list 70
- 40 OL-28580-01 70
- OL-28580-01 41 71
- 42 OL-28580-01 72
- OL-28580-01 43 73
- 44 OL-28580-01 74
- OL-28580-01 45 75
- 46 OL-28580-01 76
- OL-28580-01 47 77
- 48 OL-28580-01 78
- OL-28580-01 49 79
- 50 OL-28580-01 80
- OL-28580-01 51 81
- 52 OL-28580-01 82
- OL-28580-01 53 83
- 54 OL-28580-01 84
- OL-28580-01 55 85
- # and * in this field 86
- 56 OL-28580-01 86
- 58 OL-28580-01 88
- OL-28580-01 59 89
- 60 OL-28580-01 90
- OL-28580-01 61 91
- 62 OL-28580-01 92
- + Secondary 93
- OL-28580-01 63 93
- 64 OL-28580-01 94
- OL-28580-01 65 95
- 66 OL-28580-01 96
- OL-28580-01 67 97
- 68 OL-28580-01 98
- OL-28580-01 69 99
- 70 OL-28580-01 100
- BAT phone templates 100
- OL-28580-01 71 101
- 72 OL-28580-01 102
- OL-28580-01 73 103
- 74 OL-28580-01 104
- OL-28580-01 75 105
- %), ampersand 106
- 76 OL-28580-01 106
- OL-28580-01 77 107
- 78 OL-28580-01 108
- Procedure 109
- What to Do Next 110
- OL-28580-01 81 111
- 82 OL-28580-01 112
- OL-28580-01 83 113
- 84 OL-28580-01 114
- OL-28580-01 85 115
- 86 OL-28580-01 116
- ?) button 117
- OL-28580-01 87 117
- 88 OL-28580-01 118
- OL-28580-01 89 119
- 90 OL-28580-01 120
- *, and #. Cisco 121
- OL-28580-01 91 121
- 92 OL-28580-01 122
- OL-28580-01 93 123
- 94 OL-28580-01 124
- #),and asterisk (*) 125
- OL-28580-01 95 125
- 96 OL-28580-01 126
- OL-28580-01 97 127
- 98 OL-28580-01 128
- OL-28580-01 99 129
- 100 OL-28580-01 130
- 102 OL-28580-01 132
- *, #, and +, which is the 133
- OL-28580-01 103 133
- Related Topics 134
- Phone file formats 135
- Find phone file formats 136
- Phone record validation 141
- Phone validation limitations 142
- Phone insertions 143
- Before You Begin 144
- 116 OL-28580-01 146
- Phone updates 147
- Choose update parameters 149
- %), ampersand (&) 150
- 120 OL-28580-01 150
- OL-28580-01 121 151
- 122 OL-28580-01 152
- OL-28580-01 123 153
- 124 OL-28580-01 154
- OL-28580-01 125 155
- 126 OL-28580-01 156
- OL-28580-01 127 157
- 128 OL-28580-01 158
- OL-28580-01 129 159
- 130 OL-28580-01 160
- OL-28580-01 131 161
- 132 OL-28580-01 162
- OL-28580-01 133 163
- 134 OL-28580-01 164
- OL-28580-01 135 165
- 136 OL-28580-01 166
- Phone deletions 167
- 138 OL-28580-01 168
- Delete phones using query 168
- OL-28580-01 141 171
- 142 OL-28580-01 172
- Phone exports 173
- Exported phone record fields 174
- OL-28580-01 145 175
- Export phone records 176
- OL-28580-01 147 177
- 148 OL-28580-01 178
- CHAPTER 10 179
- Example: 180
- OL-28580-01 151 181
- 152 OL-28580-01 182
- OL-28580-01 153 183
- 154 OL-28580-01 184
- OL-28580-01 155 185
- #), and asterisk (*) 186
- 156 OL-28580-01 186
- 160 OL-28580-01 190
- OL-28580-01 161 191
- ‘F’ to disable this 192
- 162 OL-28580-01 192
- Phone resets and restarts 193
- 164 OL-28580-01 194
- 166 OL-28580-01 196
- Phone reports 197
- OL-28580-01 169 199
- Generate phone reports 199
- 170 OL-28580-01 200
- OL-28580-01 171 201
- 174 OL-28580-01 204
- Phone migrations 205
- 176 OL-28580-01 206
- 178 OL-28580-01 208
- Update Intercom DNs 209
- Add Intercom DNs 210
- OL-28580-01 181 211
- 182 OL-28580-01 212
- User additions 215
- Add users 216
- 188 OL-28580-01 218
- OL-28580-01 189 219
- 190 OL-28580-01 220
- User templates 221
- Create new BAT user template 222
- Modify BAT user template 222
- Copy BAT user template 223
- Delete BAT user template 223
- OL-28580-01 195 225
- 196 OL-28580-01 226
- OL-28580-01 197 227
- 198 OL-28580-01 228
- User Insertions 229
- User updates 231
- 204 OL-28580-01 234
- OL-28580-01 205 235
- User update settings 237
- Update users using query 238
- 210 OL-28580-01 240
- User deletions 241
- 212 OL-28580-01 242
- 214 OL-28580-01 244
- User record exports 245
- • BAT log files, on page 571 247
- 218 OL-28580-01 248
- Password and PIN resets 249
- 220 OL-28580-01 250
- Reset passwords and PINs 250
- 222 OL-28580-01 252
- User report generation 253
- Line appearance 255
- Export line appearances 256
- Update line appearances 257
- 228 OL-28580-01 258
- End user CAPF profiles 259
- Delete end user CAPF profile 260
- Export end user CAPF profile 261
- 232 OL-28580-01 262
- OL-28580-01 233 263
- 234 OL-28580-01 264
- Phones and users 265
- Phones with users 267
- Phones and users file formats 269
- 240 OL-28580-01 270
- Phone and user validations 271
- Phone and user insertions 273
- Managers and assistants 275
- Assistant 277
- OL-28580-01 249 279
- 250 OL-28580-01 280
- OL-28580-01 251 281
- 252 OL-28580-01 282
- OL-28580-01 253 283
- OL-28580-01 255 285
- 256 OL-28580-01 286
- CHAPTER 30 291
- OL-28580-01 263 293
- 264 OL-28580-01 294
- Communications Manager 295
- /or activate this job 296
- 266 OL-28580-01 296
- Manager deletions 297
- 268 OL-28580-01 298
- 270 OL-28580-01 300
- Assistant deletions 301
- 272 OL-28580-01 302
- 274 OL-28580-01 304
- CHAPTER 34 305
- Report log files 307
- 278 OL-28580-01 308
- User device profiles 309
- 284 OL-28580-01 314
- Add user device profiles 314
- OL-28580-01 285 315
- 286 OL-28580-01 316
- OL-28580-01 287 317
- _). Ensure 318
- 288 OL-28580-01 318
- OL-28580-01 289 319
- #) ,and asterisk (*) 320
- 290 OL-28580-01 320
- OL-28580-01 291 321
- 292 OL-28580-01 322
- OL-28580-01 293 323
- 294 OL-28580-01 324
- User device profile templates 325
- OL-28580-01 297 327
- 298 OL-28580-01 328
- OL-28580-01 299 329
- 302 OL-28580-01 332
- Find UDP file format 333
- Create UDP file format 334
- Copy UDP file format 335
- Modify UDP file format 335
- Delete UDP file format 336
- CHAPTER 38 337
- Validate user device profiles 339
- 310 OL-28580-01 340
- UDP generation 341
- • TAPS overview, on page 545 343
- 314 OL-28580-01 344
- User device profile updates 345
- Update UDPs using custom file 346
- Update UDP field descriptions 348
- OL-28580-01 319 349
- 320 OL-28580-01 350
- OL-28580-01 321 351
- 322 OL-28580-01 352
- User device profile deletions 353
- Delete UDP using custom file 354
- 326 OL-28580-01 356
- User device profile exports 357
- 328 OL-28580-01 358
- BAT log files, on page 571 360
- Scheduling Jobs, on page 561 360
- Device and UDP line updates 361
- 332 OL-28580-01 362
- OL-28580-01 333 363
- 334 OL-28580-01 364
- UDP line additions 365
- 338 OL-28580-01 368
- OL-28580-01 339 369
- 340 OL-28580-01 370
- UDP report generation 371
- 344 OL-28580-01 374
- CHAPTER 47 375
- OL-28580-01 347 377
- 348 OL-28580-01 378
- Gateways 379
- Gateway templates 381
- Find gateway template 384
- Add or edit gateway template 385
- OL-28580-01 365 395
- 366 OL-28580-01 396
- OL-28580-01 367 397
- OL-28580-01 369 399
- 370 OL-28580-01 400
- OL-28580-01 371 401
- "), percentage 402
- 372 OL-28580-01 402
- OL-28580-01 373 403
- 374 OL-28580-01 404
- OL-28580-01 375 405
- 376 OL-28580-01 406
- OL-28580-01 377 407
- 378 OL-28580-01 408
- /Time Group, Region 410
- 380 OL-28580-01 410
- OL-28580-01 381 411
- 382 OL-28580-01 412
- 384 OL-28580-01 414
- OL-28580-01 385 415
- 386 OL-28580-01 416
- OL-28580-01 387 417
- 388 OL-28580-01 418
- OL-28580-01 389 419
- 390 OL-28580-01 420
- OL-28580-01 391 421
- 392 OL-28580-01 422
- OL-28580-01 393 423
- Port configuration settings 424
- OL-28580-01 395 425
- 396 OL-28580-01 426
- OL-28580-01 397 427
- 398 OL-28580-01 428
- Gateway file format 429
- 404 OL-28580-01 434
- Gateway insertions 435
- OL-28580-01 413 443
- 414 OL-28580-01 444
- Cisco gateway deletions 445
- 416 OL-28580-01 446
- 418 OL-28580-01 448
- CHAPTER 52 449
- OL-28580-01 421 451
- 422 OL-28580-01 452
- CMC and FAC setup using BAT 455
- OL-28580-01 431 461
- 432 OL-28580-01 462
- Code deletions 463
- 434 OL-28580-01 464
- 436 OL-28580-01 466
- Call pickup groups 467
- 444 OL-28580-01 474
- Call pickup group deletions 475
- 446 OL-28580-01 476
- Delete call pickup groups 476
- Mobility 477
- Access list 479
- Delete access lists 480
- Export access lists 480
- 452 OL-28580-01 482
- Remote destination 483
- Delete remote destination 484
- Export remote destination 485
- 456 OL-28580-01 486
- Remote destination profiles 487
- OL-28580-01 461 491
- 462 OL-28580-01 492
- 470 OL-28580-01 500
- OL-28580-01 471 501
- 472 OL-28580-01 502
- Mobility profile 503
- Delete mobility profile 504
- Export mobility profile 505
- 476 OL-28580-01 506
- Region matrix 507
- Region matrix updates 509
- 480 OL-28580-01 510
- Import/Export 511
- Import/Export menu 513
- 484 OL-28580-01 514
- Export configuration data 514
- OL-28580-01 485 515
- 486 OL-28580-01 516
- OL-28580-01 487 517
- 488 OL-28580-01 518
- OL-28580-01 489 519
- Edit .tar File 520
- OL-28580-01 491 521
- 492 OL-28580-01 522
- Import configuration data 523
- Cyclic dependency 525
- Override only 526
- OL-28580-01 497 527
- 498 OL-28580-01 528
- Import file validation 529
- Phone migration 531
- Migrate phones 534
- 506 OL-28580-01 536
- EMCC templates 539
- Create new EMCC template 540
- Delete EMCC template 541
- 512 OL-28580-01 542
- Insert EMCC devices 543
- Update EMCC devices 544
- Delete EMCC devices 545
- 516 OL-28580-01 546
- PART XVI 547
- Trust Element 549
- Topics related to IME 550
- OL-28580-01 521 551
- 522 OL-28580-01 552
- Trust Group 553
- OL-28580-01 525 555
- 526 OL-28580-01 556
- Enrolled Group 557
- OL-28580-01 529 559
- 530 OL-28580-01 560
- Exclusion Group 561
- OL-28580-01 533 563
- 534 OL-28580-01 564
- Fallback Profile 565
- OL-28580-01 537 567
- 538 OL-28580-01 568
- PART XVII 569
- CHAPTER 73 571
- PART XVIII 573
- TAPS overview 575
- TAPS with new phone examples 576
- Secured directory numbers 577
- Install TAPS 578
- Activate TAPS service 579
- Start stop and restart TAPS 580
- TAPS option settings 580
- Find secure directory numbers 582
- Restrict directory numbers 582
- View TAPS log files 583
- CHAPTER 75 585
- 558 OL-28580-01 588
- Scheduling Jobs 589
- Start, stop and restart BPS 592
- Deactivate BPS and log out 592
- Find jobs submitted to BPS 593
- Schedule submitted jobs 594
- OL-28580-01 565 595
- Troubleshooting BAT and TAPS 597
- Table 45: Debug trace levels 600
- BAT log files 601
- Troubleshooting BAT 601
- 572 OL-28580-01 602
- Jobs remain in Hold state 603
- 574 OL-28580-01 604
- OL-28580-01 575 605
- OL-28580-01 577 607
- 578 OL-28580-01 608
- Directory URI 609
- Directory URIs 611
- Directory URI format 612
- OL-28580-01 583 613
- 584 OL-28580-01 614
- Text-based CSV files 615
- Phone CSV data file Formats 617
- Phone CSV file examples 619
- User file format 621
- Update users file format 622
- Forced Authorized Codes 634
- OL-28580-01 605 635
- CMC file format 636
- Update CMC file format 636
- FAC file format 636
- Update FAC file format 637
- CPG file format 638
- Update CPG file format 638
- Phone migration file format 640
- Mobility profile file format 647
- BAT performance 649
- 620 OL-28580-01 650
- OL-28580-01 621 651
- 622 OL-28580-01 652
- OL-28580-01 IN-1 653
- IN-2 OL-28580-01 654
- OL-28580-01 IN-3 655
- IN-4 OL-28580-01 656
- OL-28580-01 IN-5 657
- IN-6 OL-28580-01 658
- OL-28580-01 IN-7 659
- IN-8 OL-28580-01 660
- OL-28580-01 IN-9 661
- IN-10 OL-28580-01 662
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