Data Sheet
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Table 5. Safety and Compliance
Description Specification
Safety Certifications
UL 60950-1, First Edition
CUL to CAN/CSA 22.2 No. 60950-1, First Edition
TUV/GS to EN 60950-1, First Edition
CB to IEC 60950-1 with all country deviations
AS/NZS 60950-1, First Edition
NOM (through partners and distributors)
CE Marking
Electromagnetic Emissions Certifications
FCC Part 15 Class A
EN 55022 Class A (CISPR22)
EN 55024 (CISPR24)
AS/NZS CISPR22 Class A
CE
CNS 13438 Class A
MIC
GOST
China EMC Certifications
Telco Common Language Equipment Identifier (CLEI) code
Warranty Limited lifetime warranty
Service and Support
Cisco Systems is committed to minimizing TCO. The company offers a portfolio of technical
support services to help ensure that its products operate efficiently, remain highly available, and
benefit from the most up-to-date system software. The services and support programs described in
Table 6 are available as part of the Cisco Desktop Switching Service and Support solution, and are
available directly from Cisco and through resellers.
Table 6. Cisco Services and Support Programs
Service and Support Features Benefits
Advanced Services
Cisco Total Implementation
Solutions (TIS), available direct
from Cisco
Cisco Packaged TIS, available
through resellers
Cisco SMARTnet
®
and
SMARTnet Onsite support,
available direct from Cisco
Cisco Packaged SMARTnet
support program, available
through resellers
Project management
Site survey, configuration, and
deployment
Installation, text, and cutover
Training
Major moves, adds, and changes
Design review and product staging
Access to software updates 24 hours
Web access to technical repositories
Telephone support through the Cisco
Technical Assistance Center (TAC)
Advance Replacement of
hardware parts
Supplements existing staff
Helps ensure that functions meet
needs
Mitigates risk
Helps enable proactive or
expedited issue resolution
Lowers TCO by taking advantage
of Cisco expertise and
knowledge
Minimizes network downtime
(142 pages)
(138 pages)
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