Cisco RTP300 Installation Guide download pdf (Page 2)

Connect one end of the yellow Ethernet cable to the yellow

Ethernet port #1 on the RTP300 Router. (NOTE: It is important

to use port #1 for the best voice quality.) Plug the other end

into the Ethernet port on the back of your computer. (This is

the same port you just unplugged your modem from.)

Connect the included power adapter to the power port on the

RTP300 Router. Plug the other end into an electrical outlet.

WARNING: Please use the power adapter included with the RTP300 Router.

Failure to use the provided power adapter will damage the device.

Important: Make sure the RTP300 Router’s power light (on the front of

the device) has stopped blinking before you continue; this usually takes a few

minutes, but can take as long as 10 minutes.

Quick Installation with Modem Only

Shut down your computer properly and unplug your cable

or DSL modem’s power cord. Disconnect any cables attach-

ing the modem to your computer; however, please leave

your modem connected to the Internet.

HELPFUL HINT: Be sure your modem remains powered down for ten minutes

during this process. The modem needs to “clear its memory” so it recognizes

Vonage when turned back on.

Connect one end of the blue Ethernet cable to an Ethernet

port on your modem. (Use the same port that you used to

connect the modem to your computer.) Plug the other end

into the blue port labeled “Internet” on the RTP300 Router.

USEFUL TERM:

Port – This is an opening on a device where you connect a cable

(like the holes on the back of this device).

Do you get your high-speed Internet

through a cable or DSL provider?

USEFUL TERMS:

Cable Broadband – High-speed Internet service that comes

through your cable system.

DSL – High-speed Internet service that comes through your

phone line.

CABLE MODEM USERS

First, as mentioned in Step 1, be sure your modem has been

powered down for at least 10 minutes. If turned off for a

shorter period of time, your modem might still “remember”

old information that will prevent it from working properly.

If this does not work, you may need to register the RTP300

Router with your ISP. Please contact them to update your

information. You will need to provide them with the WAN

MAC registration number found on the bottom of the

RTP300 Router.

DSL MODEM USERS

You may need to configure PPP-over-Ethernet (PPPoE) to

work with the RTP300 Router. This sounds complicated, but

it can be completed in just a few steps. Here’s what to do:

Open your Web browser on your computer. Enter

http://192.168.15.1 (the RTP300 Router’s default IP

address) in the address field of your browser and hit

the ENTER key.

A s

creen with fields for your username and password

appear. Enter “admin” in both fields for now (you

should set a new password later using the Administration

tab’s Management screen). Then click OK.

Click on the SETUP tab and select “PPPoE” as your

Internet Connection Type.

Enter the username, password and service name

(if

required) provided by your ISP. This is the same info

you enter every time you log in.

Sel

ect

KEEP ALIVE

Click the SAVE SETTINGS button.

Click the STATUS tab and then the ROUTER tab.

lic

the CONNECT button to start the Internet connection.

Check for Internet access.

e” and “V

age The Broadband Phone Company” are registered trademarks of Vonage Holdings Corp.

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and

certain other countries.

Troubleshooting

The

se are the most common problems and solutions that come up during installation of the

RTP300 Router. If you don’t hear a dial tone, and the PHONE #1 light is not on, go through

this checklist until your problem is solved:

Make sure your phone is plugged into the green phone port #1 on the RTP300 Router.

you able to access Web pages? If not, check to see if your ISP is having connection issues in your area.

e sure your telephone, which is plugged into the RTP300 Router, is disconnected from the wall jacks

(th

traditional phone companies use). If not, the Linksys device will not connect with the Vonage server

and

ou w

ill not get a dial tone.

Doub

e-c

heck your device connections against the installation instructions. The order in which you turn

the dev

on is very important.

Many installation issues can be resolved by resetting all the equipment. First, power down your

Computer, RTP300 Router, Existing Router (if you have one), and DSL or Cable Modem. Then, turn the

dev

ack on one at a time in this order: Modem, Router, RTP300, Computer.

If you are transferring your telephone number, please keep in mind that most people calling your current

phone number will ring your old line. However, Vonage customers will ring your Vonage line.

or more troubleshooting help, visit www.vonage.com/help. You can also visit the Learning Center

at www.vonage.com for assistance setting up your voice mail and other great features.

Plug your modem’s power adapter into an electrical outlet.

Important: Make sure your modem’s power light has stopped blinking before

proceeding to the next step; this may take a few minutes.

Turn on your computer. The Ethernet #1 light on the front

of the router should be illuminated.

Impor

ant: Do not

oceed until the Power, Ethernet #1 and Internet lights

on the RTP300 Router are all on.

Now, check for Internet access by opening your browser

on your computer and typing www.vonage.com or any

Web address.

If your Internet works, skip to step 7.

If not, continue with step 6.

Linksys RTP300 Router

(Bac

kView)

Phone

Cable or DSL Modem

Computer

Connect your telephone cord to the green phone port #1 on the RTP300 Router

(You will only need phone port #2 if you have ordered a second phone line or

fax line.) Check for a dial tone. If you don’t hear one, consult Troubleshooting.

HELPFUL HINT: If you purchased your RTP300 Router from a retail location, you need to activate your

device at www.vonage.com/activate. After activation, wait 30 minutes before checking for a dial tone.

Congratulations! You’ve finally freed yourself from the phone company.

Once you hear a dial tone, please call

800-342-1791

to complete the installation process. Then you’re all set!

Even if you are transferring your telephone number to Vonage, you can enjoy the great savings and super

quality by using your Vonage phone service right NOW.

Bon Vonage!

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