Cisco Linksys SPA9000 User Manual

Corporate HeadquartersLinksys121 Theory DriveIrvine, CA 92617USAhttp://www.linksys.comTel: 949 823-1200800 546-5797Fax: 949 823-1100 Linksys SPA9000 A

ContentsxLinksys SPA9000 Administrator GuideDocument Version 3.01

4-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing Dial Plans Dial Plan RulesThis section de

4-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing Dial Plans Interdigit Timer Master Overri

4-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing Dial Plans The following allows only US-s

4-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesBasic Call Management The <Interdigit_Short_

4-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesBasic Call Management • Only one client stati

4-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesBasic Call Management This example specifies th

4-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesBasic Call Management In this example, the SPA9

4-17Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding Managing Call Forwardi

4-18Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding • When the call forw

4-19Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding Note You can also spec

xiLinksys SPA9000 Administrator GuideDocument Version 3.01 PrefaceThe LVS 9000 solution includes a line of IP communication products including desktop

4-20Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding • max is the number

4-21Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding To use the administrat

4-22Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding For example, on Line 1

4-23Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding When a client station

4-24Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Forwarding Max-Forwards: 70Contac

4-25Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Pickup Managing Call PickupThis s

4-26Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesManaging Call Pickup Group Call PickupTo use Gr

4-27Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesMulticast and Group Paging The result is the us

4-28Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesMusic On Hold To start a group page, make a cal

4-29Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesMusic On Hold This section is illustrated in Fi

xiiLinksys SPA9000 Administrator GuideDocument Version 3.01PrefaceHow This Document is Organized How This Document is OrganizedThis document is divide

4-30Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesMusic On Hold • Using a Streaming Audio Serve

4-31Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesMusic On Hold Step 1 Power off the SPA9000.Step

4-32Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesEnhancements in Release 5.1 Configuring the Str

4-33Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesEnhancements in Release 5.1 Call Forward Bridge

4-34Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesEnhancements in Release 5.1 The first part of t

5-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER5Configuring the LVS Auto-AttendantThis chapter describes how to configure the LVS

5-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant The daytime Aut

5-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant When the user p

5-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant Using the Wizar

5-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant Figure 5-3 Auto

xiiiLinksys SPA9000 Administrator GuideDocument Version 3.01PrefaceRelated Documentation Related DocumentationThe following documentation provides add

5-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant Figure 5-5 Auto

5-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Auto-Attendant Figure 5-6 AA W

5-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantDownloading Prompts </match> </fo

5-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantConfiguring Dial Plans for the Auto-Attend

5-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAlternative AA Configuration The user can

5-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantSwitching Between Alternative AAs Using t

5-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantSwitching Between Alternative AAs Using t

5-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantXML Scripting for the Auto-Attendant XML

5-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantXML Scripting for the Auto-Attendant Note

5-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantXML Scripting for the Auto-Attendant AA I

xivLinksys SPA9000 Administrator GuideDocument Version 3.01PrefaceTechnical Support

5-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantXML Scripting for the Auto-Attendant The

5-17Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAA XML Script Examples The user can use t

5-18Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAA XML Script Examples Example 2In Exampl

5-19Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAA XML Script Examples In this example, t

5-20Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAA XML Script Examples • All other vali

5-21Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAA XML Script Examples </fo

5-22Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAuto-Attendant XML Instructions Set Auto-

5-23Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAuto-Attendant XML Instructions Set nomat

5-24Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 5 Configuring the LVS Auto-AttendantAuto-Attendant XML Instructions Set

6-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER6SPA9000 Field Reference This chapter describes the fields within each section of t

1-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER1Using the Linksys Voice SystemThis chapter provides an introduction to the compone

6-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceInfo Tab Info TabThis section describes the fields fo

6-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceInfo Tab Line 1/2/3/4 Status)FXS 1/2 StatusField Desc

6-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceInfo Tab Auto Attendant Prompt Status Call 1/2 Peer P

6-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceInfo Tab Internal Music StatusField DescriptionInstal

6-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSystem Tab System TabThis section describes the field

6-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab SIP TabThis section describes the fields for

6-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab SIP Timer Values (sec) Hook Flash MIME Type

6-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab SIP Timer B INVITE time-out value, which can

6-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Response Status Code HandlingRTP Parameters

6-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab SDP Payload Types The configured dynamic pay

1-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemThe Linksys Voice System Figure 1-1 The Linksy

6-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab INFOREQ Dynamic Payload INFOREQ dynamic pay

6-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab NAT Support Parameters Field DescriptionHand

6-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab PBX Parameters EXT IP External IP address t

6-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Proxy Debug Option Controls what SIP messag

6-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Group 1/2/3/4 Line Ordered comma-separated

6-17Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Internal Music Source Parameters Field Descr

6-18Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Auto Attendant ParametersInternal Music Use

6-19Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab DayTime AA Script Specifies which AA script

6-20Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab AA Prompts URL Script Instructs the SPA9000

6-21Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab PBX Phone Parameters Field DescriptionNext A

1-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemThe Linksys Voice System Designed to be implem

6-22Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceSIP Tab Phone Config XML XML configuration to be se

6-23Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Regional TabThis section describes the

6-24Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Distinctive Ring Patterns Ring Back Ton

6-25Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Ring1 Cadence Cadence script for disti

6-26Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Distinctive Call Waiting Tone Patterns

6-27Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Ring and Call Waiting Tone SpecRing5 Na

6-28Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Control Timer Values (sec) Field Descri

6-29Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Vertical Service Activation Codes Verti

6-30Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Cfwd All Deact Code Cancels call forwa

6-31Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Block CID Deact Code Removes caller ID

1-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemThe Linksys Voice System • Configuration and

6-32Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Secure One Call Deact Code Makes the ne

6-33Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Vertical Service Announcement Codes Out

6-34Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Field DescriptionPrefer G711u Code Mak

6-35Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab Miscellaneous Field DescriptionSet Loca

6-36Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab FXS Port Input Gain Input gain in dB,

6-37Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceRegional Tab More Echo Suppression Enable or disable

6-38Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab FXS 1/2 TabThis section describes the fi

6-39Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab SIP Settings Network Jitter Level Deter

6-40Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab SIP Debug Option SIP messages are recei

6-41Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab Subscriber InformationDial Plan Mailbox

1-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemThe Linksys Voice System Additional Features W

6-42Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab Streaming Audio Server (SAS) Field Descr

6-43Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab Call Feature Settings Audio Configuratio

6-44Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab Field DescriptionPreferred Codec Prefer

6-45Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS 1/2 Tab FAX Passthru Codec Select the codec for

6-46Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceFXS Port Polarity Configuration FXS Port Polarity Co

6-47Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Line 1/2/3/4 TabThis section descri

6-48Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab SIP Settings Field DescriptionSIP P

6-49Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab SIP Debug Option SIP messages are

6-50Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Subscriber Information Refer-To Tar

6-51Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Contact List List of client statio

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in t

1-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemTechnology Background Technology BackgroundThi

6-52Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Dial Plan The default dial plan scr

6-53Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab NAT Settings Field DescriptionDial

6-54Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Proxy and Registration EXT SIP Port

6-55Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab Proxy Fallback Intvl This parameter

6-56Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab VMSP Bridge Applies only if this li

6-57Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab XFER Bridge Mode Instructs the SPA9

6-58Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 6 SPA9000 Field ReferenceLine 1/2/3/4 Tab

A-1Linksys SPA9000 Administrator GuideDocument Version 3.01APPENDIX AAcronymsA/D Analog To Digital ConverterANC Anonymous CallB2BUA Back to Back User

A-2Linksys SPA9000 Administrator GuideDocument Version 3.01Appendix A Acronyms GW GatewayITU International Telecommunication UnionHTML Hypertext

A-3Linksys SPA9000 Administrator GuideDocument Version 3.01Appendix A Acronyms SDRAM Synchronous DRAMsec secondsSIP Session Initiation ProtocolSL

1-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemTechnology Background In Figure 1-3, UserA and

A-4Linksys SPA9000 Administrator GuideDocument Version 3.01Appendix A Acronyms

B-1Linksys SPA9000 Administrator GuideDocument Version 3.01APPENDIX BGlossaryACD (Automatic Call Distribution)—A switching system designed to allocate

B-2Linksys SPA9000 Administrator GuideDocument Version 3.01Appendix B Glossary Dedicated Access Line (DAL)—Provided by the local exchange carrier

IN-1Linksys SPA9000 Administrator GuideDocument Version 3.01 INDEXNumerics16-user license 2-13300 response 4-14404 Forbidden 2-3373738 res

IndexIN-2Linksys SPA9000 Administrator GuideDocument Version 3.01 XML scripts 5-13automatic provisioning 2-27AVT Codec Name 6-12AVT Dynami

IndexIN-3Linksys SPA9000 Administrator GuideDocument Version 3.01 Cfwd Dial Tone 6-24Cfwd Last Act Code 6-30Cfwd Last Deact Code 6-30Cfwd

IndexIN-4Linksys SPA9000 Administrator GuideDocument Version 3.01 Daytime AA Script 5-6, 5-11, 6-19DayTime Answer Delay 5-11, 6-19debugging

IndexIN-5Linksys SPA9000 Administrator GuideDocument Version 3.01 dial plans 4-11exit 5-23extensionshunt groups 4-6not valid 2-32numbe

IndexIN-6Linksys SPA9000 Administrator GuideDocument Version 3.01 G726-32 Enable 6-44G726-40 Enable 6-44G726r16 Codec Name 6-12G726r16 Dyn

IndexIN-7Linksys SPA9000 Administrator GuideDocument Version 3.01 Internal Music Script 4-28, 6-17internal music source 4-28Internal Music URL

1-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemTechnology Background Local traffic is not aff

IndexIN-8Linksys SPA9000 Administrator GuideDocument Version 3.01 Modem Line Toggle Code 6-32MOH Server 4-28, 6-43multicastmessages 4-27Mu

IndexIN-9Linksys SPA9000 Administrator GuideDocument Version 3.01 SPA400 2-6Prefer G711a Code 6-34Prefer G711u Code 6-34Prefer G723 Code

IndexIN-10Linksys SPA9000 Administrator GuideDocument Version 3.01 RFC 2543 Call Hold 6-8Ring1 Cadence 6-25Ring1 Name 6-26Ring2 Cadence

IndexIN-11Linksys SPA9000 Administrator GuideDocument Version 3.01 warning 2-14Shared Ext 4-22shared extensions 2-18Shared Line 4-22sh

IndexIN-12Linksys SPA9000 Administrator GuideDocument Version 3.01 sub-sequence in dial plans 4-10Substitute VIA Addr 6-13switching between Au

IndexIN-13Linksys SPA9000 Administrator GuideDocument Version 3.01 XML scriptsAuto-Attendant 5-13errors 5-13examples for Auto-Attendant 5-

IndexIN-14Linksys SPA9000 Administrator GuideDocument Version 3.01

1-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemTechnology Background Network Address Translat

1-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemTechnology Background NAT TypesThe different

1-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemSPA9000 Architecture SIP-NAT InteroperationIn

1-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemSPA9000 Architecture Architectural Components

1-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemSPA9000 Architecture Multicast Addressing and

1-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemSPA9000 Architecture Configuration OptionsThi

1-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemSPA9000 Architecture For detailed information

iiiLinksys SPA9000 Administrator GuideDocument Version 3.01 CONTENTSPreface i-xiDocument Audience i-xiHow This Document is Organized i-xii

1-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 1 Using the Linksys Voice SystemWhere to Go From Here Where to Go From HereTh

2-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER2Getting StartedThis chapter provides the information required to implement a SPA90

2-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS Using the SPA9000 and SPA400 as a VoIP PBX S

2-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS In addition, you need at least one active IT

2-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS Figure 2-2 Using LVS with SPA9000 and SPA400

2-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS Figure 2-3 SPA9000 Back PanelThe following a

2-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS SPA400 HardwareFigure 2-5 SPA400 Back PanelT

2-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedImplementing LVS This table is based on the following assumpt

2-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedUsing the Interactive Voice Response Interface Making the Phy

2-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedUsing the Interactive Voice Response Interface The interactiv

ContentsivLinksys SPA9000 Administrator GuideDocument Version 3.01 Remote Provisioning of the SPA9000 1-15Where to Go From Here 1-16CHAPTER 2

2-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedUsing the Interactive Voice Response Interface IVR OptionsTa

2-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedUsing the Interactive Voice Response Interface Note The item

2-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Entering a Password through

2-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration LicensingThe SPA9000 is ship

2-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Figure 2-7 SPA Setup Wizard—

2-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Complete the following steps

2-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration 4. To use Static IP, type th

2-17Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Figure 2-10 SPA Setup Wizard

2-18Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Step 12 Click Submit.The sys

2-19Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration The system displays the firs

ContentsvLinksys SPA9000 Administrator GuideDocument Version 3.01 Troubleshooting and Configuration FAQ 2-31CHAPTER 3 Configuring Voice Service an

2-20Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Step 4 Select one of the fol

2-21Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedInitial Setup and Configuration Step 10 The system displays

2-22Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedSetting the SPA9000 Administrator Account Password Setting t

2-23Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedUsing the Administration Web Server You access the administr

2-24Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration Enter the appropriate logi

2-25Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration • Upgrade • Reboot • R

2-26Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration Note The SPA9000 reboots o

2-27Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration formatted and encrypted .c

2-28Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration Figure 2-20 Unprovisioned

2-29Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedAdvanced Methods of Configuration <Extension_2_>1</

ContentsviLinksys SPA9000 Administrator GuideDocument Version 3.01 Dial Plans 4-13Basic Call Management 4-13Receiving External Phone Calls

2-30Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedClient Registration Client stations download spa$PSN.cfg and

2-31Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ zone on the client sta

2-32Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ E. Make sure the confi

2-33Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ c. Wait until you hear

2-34Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ By default, the Admin

2-35Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ A. The FXS ports are r

2-36Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 2 Getting StartedTroubleshooting and Configuration FAQ

3-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER3Configuring Voice Service and VoicemailThis chapter describes how to configure voi

3-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailUsing the Wizard to Configure ITSP Vo

3-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailUsing the Wizard to Configure ITSP Vo

ContentsviiLinksys SPA9000 Administrator GuideDocument Version 3.01 Using the IVR to Record Auto-Attendant Prompts 5-2Using the Wizard to Configur

3-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailUsing the Wizard to Configure ITSP Vo

3-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailUsing the Wizard to Configure ITSP Vo

3-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailCompleting the Voicemail Configuratio

3-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailCompleting the Voicemail Configuratio

3-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conne

3-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conne

3-10Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-11Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-12Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-13Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

ContentsviiiLinksys SPA9000 Administrator GuideDocument Version 3.01 SIP Tab 6-7SIP Parameters 6-7SIP Timer Values (sec) 6-8Response Statu

3-14Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-15Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-16Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-17Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring the SPA400 for PSTN Conn

3-18Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring a SPA IP Phone for Voice

3-19Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailConfiguring a SPA IP Phone for Voice

3-20Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailSPA400 Voicemail Options SPA400 Voic

3-21Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailManaging Voicemail There are three g

3-22Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailManaging Voicemail Checking Voicemai

3-23Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailManaging Voicemail To: <sip:mailb

ContentsixLinksys SPA9000 Administrator GuideDocument Version 3.01 NAT Settings 6-53Proxy and Registration 6-54APPENDIX A AcronymsAPPENDIX B G

3-24Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 3 Configuring Voice Service and VoicemailManaging Voicemail Voice-Message: 2/

4-1Linksys SPA9000 Administrator GuideDocument Version 3.01 CHAPTER4Configuring SPA9000 FeaturesThis chapter describes how to perform the basic config

4-2Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-3Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-4Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-5Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-6Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-7Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-8Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing the Wizard to Configure SPA9000 Voice Feat

4-9Linksys SPA9000 Administrator GuideDocument Version 3.01Chapter 4 Configuring SPA9000 FeaturesUsing Dial Plans Using Dial PlansThis section de