Cisco Systems, Inc.
All contents are Copyright © 1992–2003 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Page 18 of 19
Service and Support
The service and support programs described in Table 3 are available as part of the Cisco Desktop Switching Service
and Support solution, and are available directly from Cisco and through resellers.
For More Information on Cisco Products
• United States and Canada: 800 553-NETS (6387)
• Europe: 32 2 778 4242
• Australia: 612 9935 4107
• Other: 408 526-7209
• http://www.cisco.com
Table 3 Cisco Service and Support Programs
Service and Support Features Benefits
Advanced Services
Total Implementation Solutions
(TIS)
—available direct from Cisco
Packaged Total Implementation
Solutions (Packaged TIS)
—available
through resellers
• Project management
• Site survey and configuration
deployment
• Installation, text, and cutover
• Training
• Major moves, adds, or changes
• Design review and product staging
• Supplements existing staff
• Ensures that functionality meets
customer needs
• Mitigates risk
Technical Support Services
Cisco SMARTnet™ and SMARTnet
Onsite
—available direct from Cisco
Packaged SMARTnet
—available
through resellers
• 24x7 access to software updates
• Web access to technical
repositories
• Telephone support through the
Technical Assistance Center
• Advance replacement of hardware
parts
• Enables proactive or expedited
issue resolution
• Lowers cost of ownership by using
Cisco expertise and knowledge
• Minimizes network downtime
Table 4 Ordering Information
Model Numbers Configuration
WS-C2955T-12 Twelve 10/100 ports and two 10/100/1000BASE-T ports
WS-C2955C-12 Twelve 10/100 ports and two 100BASE-FX ports
WS-C2955S-12 Twelve 10/100 ports and two 100BASE-LX ports
PWR-2955-AC= DIN Rail mountable 24V power supply (85 to 264 VAC input)
STK-RACKMNT-2955= DIN Rail Adapter for 19” rack mounting
Comments to this Manuals