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Cisco IPCX-40STD-SEAT10= Datasheet

Browse online or download Datasheet for Software licenses/upgrades Cisco IPCX-40STD-SEAT10=. Cisco IPCX-40PRE-SEAT10= User Manual

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Product End-of-Life Notice
All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 14
End-of-Sale and End-of-Life Announcement for the Cisco
Unified Contact Center Express 4.0
EOL6236
Cisco
®
announces the end-of-sale and end-of life dates for the Cisco Unified Contact
Center Express 4.0. The last day to order the affected product(s) is May 15, 2008.
Customers with active service contracts will continue to receive support from the Cisco
Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1
describes the end-of-life milestones, definitions, and dates for the affected product(s).
Table 2 lists the product part numbers affected by this announcement. For customers with
active and paid service and support contracts, support will be available until the
termination date of the contract, even if this date exceeds the Last Date of Support shown
in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Contact Center Express
Milestone Definition Date
End-of-Life
Announcement Date
The date the document that announces the end of sale and end of life of a
product is distributed to the general public.
November 15, 2007
End-of-Sale Date The last date to order the product through Cisco point-of-sale
mechanisms. The product is no longer for sale after this date.
May 15, 2008
Last Ship Date:
App. SW
The last-possible ship date that can be requested of Cisco and/or its
contract manufacturers. Actual ship date is dependent on lead time.
August 13, 2008
End of SW Maintenance
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software
maintenance releases or bug fixes. After this date, Cisco Engineering will
no longer develop, repair, maintain, or test the product software.
May 15, 2009
End of New Service
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support
contract, this is the last date to order a new service-and-support contract
or add the equipment and/or software to an existing service-and-support
contract.
May 15, 2009
End of Service Contract
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product. August 11, 2010
Last Date of Support:
App. SW
The last date to receive service and support for the product. After this
date, all support services for the product are unavailable, and the product
becomes obsolete.
May 15, 2011
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part
Number
Product Description Replacement Product
Part Number
Replacement Product
Description
CCX-3031E-40E-UPG= CCX 3.0 or 3.1 ENH WITHOUT
IVRPortOption Upgrade to 4.0
ENH
See Product Migration
Options section for details.
Cisco Unified Contact Center
Express 5.0 or later
CCX-3031E-40P-UPG= CCX 3.0 or 3.1 ENH WITH IVR
Port Option Upgrade to 4.0 PRE
See Product Migration
Options section for details.
Cisco Unified Contact Center
Express 5.0 or later
CCX-3031S-40S-UPG= CCX 3.0 or 3.1 STD Upgrade to
4.0 STD
See Product Migration
Options section for details.
Cisco Unified Contact Center
Express 5.0 or later
CCX-35E-40E-UPG= CCX 3.5 ENH Upgrade to 4.0.X
ENH
See Product Migration
Options section for details.
Cisco Unified Contact Center
Express 5.0 or later
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Summary of Contents

Page 1

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 2

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 3

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 4

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 5

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 6

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 7

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 8

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 9

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 10 - Product End-of-Life Notice

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 11

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 12

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 13 - Product Migration Options

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

Page 14 - For More Information

Product End-of-Life Notice All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information

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