Cisco 7906 User Manual Page 1

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2 OL-14584-01 You can access the Cisco website at this URL:http://www.cisco.com/International Cisco websites can be accessed from this URL:http://www.

Getting StartedCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 3 Cisco Product Security Overview This product cont

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Connecting Your PhoneCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 5 Connecting Your PhoneYour system administra

6 OL-14584-01 The following graphic and table show how to connect the Cisco Unified IP Phone 7911G:324651916381Network port (10/100 SW)4DC adapter por

Connecting Your PhoneCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 7 Adjusting the Handset Rest When you connect

8 OL-14584-01 Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not c

An Overview of Your PhoneCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 9 An Overview of Your PhoneCisco Unified

Item DescriptionFor more information, see...1Phone screen Displays phone menus and call activity including caller ID, call duration, and call state.Ac

An Overview of Your PhoneCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 11 Understanding Lines vs. CallsTo avoid

12 OL-14584-01 Tip After you press , the LED turns green and stays lit while you are using the Applications menus. If you depart from an application

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 13 Basic Call HandlingYou can perform basic cal

14 OL-14584-01 Placing a Call—Additional OptionsYou can place calls using special features and services that might be available on your phone. See you

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 15 Answering a CallYou can answer a call by sim

16 OL-14584-01 TipIf parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.E

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 17 Using Hold and ResumeYou can hold and resume

18 OL-14584-01 Switching Between Multiple CallsYou can switch between multiple calls on your phone. If you want to... Then...Switch between connected

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 19 Transferring CallsTransfer redirects a conne

20 OL-14584-01 Sending a Call to a Voice Message SystemYou can use iDivert to send an active, ringing, or on-hold call to your voice message system. D

If you want to... Then...Set up Call Forward All on your linePress CFwdALL and enter a target phone number.Cancel Call Forward All on your linePress C

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If you want to... Then...Turn on DND Press DND.“Do Not Disturb” displays on the status line, and the ring tone is turned off.Turn off DND Press the DN

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 23 Using ConferenceConference allows you to cal

24 OL-14584-01 Using cBargeYou can create a conference by using cBarge to add yourself to a call on a shared line.If you want to... Then...Create a co

Basic Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 25 Viewing or Removing Conference ParticipantsD

26 OL-14584-01 Advanced Call HandlingAdvanced call-handling tasks involve special features that your system administrator might configure for your pho

Advanced Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 27 Picking Up a Redirected Call on Your Phon

28 OL-14584-01 Storing and Retrieving Parked CallsYou can park a call when you want to store the call so that you or someone else can retrieve it from

Advanced Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 29 When you are away from your phone, you ca

30 OL-14584-01 Note The maximum number of calls that a shared line supports can vary by phone.Using Barge to Add Yourself to a Shared-Line CallYou can

Advanced Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 31 Tips • When you barge a call, other part

GListen Talk using the handset and listen on the speaker (Group Listen)GLOff Disable Group ListenGPickUp Answer a call ringing in another groupiDivert

If you want to... Then...Check the security level of a call or conferenceLook for a security icon in the top right corner of the call activity area, n

Advanced Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 33 Keep these terms in mind: • Precedence i

34 OL-14584-01 • An MLPP-enabled call retains its priority and preemptive status when you: –Put the call on hold –Transfer the call –Add the call

Advanced Call HandlingCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 35 Managing Business Calls Using a Single Ph

36 OL-14584-01 Tips • When calling Mobile Voice Access, you need to enter the number you are call from in addition to the PIN if any of the following

Using a Handset, Headset, and SpeakerCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 37 Using a Handset, Headset,

38 OL-14584-01 Using the Monitor FeatureThe following table shows how you can use the Monitor feature.If you want to... Then...Use the handset Lift it

Using a Handset, Headset, and SpeakerCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 39 If you connect a headset t

40 OL-14584-01 Changing Phone SettingsYou can personalize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings

Changing Phone SettingsCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 41 Customizing the Phone ScreenYou can adju

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 v ContentsGetting Started 1Using this Guide 1Finding Additiona

42 OL-14584-01 Using Call Logs and DirectoriesThis section describes how you can use call logs and directories. To access both features, press and s

Using Call Logs and DirectoriesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 43 Dial from a call log (while not

44 OL-14584-01 Tip(SCCP phones only)To view the complete call record of a multiparty call, press Details. The Details record shows two entries for eac

Using Call Logs and DirectoriesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 45 TipUse the numbers on your keypa

46 OL-14584-01 Dial from PAB entry 1. Search for a listing.2. Highlight the listing and press Select.3. Press Dial. (You may need to press the more so

Using Call Logs and DirectoriesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 47 Tips • Your system administrato

48 OL-14584-01 Accessing Voice MessagesTo access voice messages, press , and select Messages.Note Your company determines the voice message service t

Using the User Options Web PagesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 49 Using the User Options Web Page

50 OL-14584-01 Configuring Features and Services on the WebThe topics in this section describe how to configure features and services from your User O

Using the User Options Web PagesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 51 Configuring Fast Dials on the W

vi OL-14584-01 Using Do Not Disturb 21Making Conference Calls 22Using Conference Features 22Using Conference 23Using Join 23Using cBarge 2

52 OL-14584-01 Using the Address Book Synchronization ToolYou can use the Address Book Synchronization Tool (TABSynch) to synchronize your existing Mi

Using the User Options Web PagesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 53 Setting Up Phone Services on th

54 OL-14584-01 Controlling User Settings on the WebUser settings include your password, PIN, and language (locale) settings.If you want to... Then do

If you want to... Then do this after you log in...Set up call forwarding per line1. Choose User Options > Device.2. Choose a phone from the Name dr

56 OL-14584-01 Setting Up Phones and Access Lists for Mobile ConnectWhen using Cisco Mobile Connect, you must add your cellular and other phones that

Using the User Options Web PagesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 57 Add a new remote destination1.

58 OL-14584-01 Using Cisco WebDialerCisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking on items

Using the User Options Web PagesCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 59 Log out of WebDialer Click the

60 OL-14584-01 Understanding Additional Configuration OptionsYour system administrator can configure your phone to use specific button and softkey tem

Troubleshooting Your PhoneCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 61 Troubleshooting Your PhoneThis sectio

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 vii Changing Phone Settings 40Customizing Rings and Message Indi

62 OL-14584-01 Viewing Phone Administration DataYour system administrator might ask you to access administration data on your phone for troubleshootin

Cisco One-Year Limited Hardware Warranty TermsCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 63 Cisco One-Year Li

64 OL-14584-01 Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a repla

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 65 IndexAAbbreviated Dialing 14, 26Address Book Synchronization To

66 OL-14584-01 reporting problems with 62secure 31storing and retrieving 28transferring 19viewing 10, 18Cisco Extension Mobility feature, using 15Cisc

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 67 Fast Dialsconfiguring from web page 46using on phone 45features

68 OL-14584-01 messagesindicator for 40listening to 48missed calls, records of 42MLPP, using 32monitoring a call 37multiparty callsidentifying in call

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 69 Ssafety warnings 2SCCP (Skinny Call Control Protocol) 12secure

70 OL-14584-01 Wwarnings, safety 2web-based servicesconfiguring 50See also User Options web pagesWebDialer 58

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Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1 Getting StartedUsing this GuideThis guide provides you with an o