Cisco Model DPC3000 and EPC3000 DPC3000 User's Guide

Cisco Model DPC3000 and EPC3000 DOCSIS 3.0 Cable Modem User Guide In This Document  IMPORTANT SAFETY INSTRUCTIONS ...

10 4023034 Rev B Introducing the DPC3000 and EPC3000 Design and Function  Features Plug and Play operation for easy set up and installation 

4023034 Rev B 11 What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and acc

12 4023034 Rev B Front Panel Description Front Panel Description The front panel of your cable modem provides LED status indicators that indicate

4023034 Rev B 13 Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC3000 and

14 4023034 Rev B Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable

4023034 Rev B 15 What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that yo

16 4023034 Rev B How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use

4023034 Rev B 17 How Do I Set Up My High-Speed Internet Access Account? I Already Have an Existing High-Speed Internet Access Account If you hav

18 4023034 Rev B How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? You can use your cable modem t

4023034 Rev B 19 How Do I Connect My Devices to Use the Internet? Connecting the Modem for High-Speed Data Service WARNING: To avoid persona

2 4023034 Rev B IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are f

20 4023034 Rev B How Do I Configure TCP/IP Protocol? How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethern

4023034 Rev B 21 How Do I Configure TCP/IP Protocol? Configuring TCP/IP on Windows 2000 Systems 1 Click Start, select Settings, and choose Netw

22 4023034 Rev B How Do I Configure TCP/IP Protocol? Configuring TCP/IP on Macintosh Systems 1 Click the Apple icon in the upper-left corner of

4023034 Rev B 23 How Do I Install USB Drivers? How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network

24 4023034 Rev B How Do I Install USB Drivers? 4 Select Search removable media (floppy, CD-ROM) in the Found New Hardware Wizard window, and the

4023034 Rev B 25 How Do I Mount the Cable Modem on the Wall? How Do I Mount the Cable Modem on the Wall? Before You Begin Before you begin, choo

26 4023034 Rev B How Do I Mount the Cable Modem on the Wall? Location and Dimensions of the Wall-Mounting Slots The following illustration shows

4023034 Rev B 27 How Do I Mount the Cable Modem on the Wall? Wall-Mounting Instructions Complete these steps to mount the modem to the wall. 1

28 4023034 Rev B Having Difficulty? Having Difficulty? Frequently Asked Questions Q. What if I don't subscribe to cable TV? A. If cable TV

4023034 Rev B 29 Having Difficulty? Common Troubleshooting Issues I don't understand the front panel status indicators See Front Panel LED

4023034 Rev B 3 IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind aussc

30 4023034 Rev B Tips for Improved Performance Tips for Improved Performance Check and Correct If your cable modem does not perform as expected,

4023034 Rev B 31 How Do I Renew the IP Address on My PC? How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the

32 4023034 Rev B Front Panel LED Status Indicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registr

4023034 Rev B 33 Front Panel LED Status Indicator Functions Normal Operations The following table illustrates the appearance of the cable mode

34 4023034 Rev B Front Panel LED Status Indicator Functions Special Conditions The following table describes the appearance of the cable modem

4023034 Rev B 35 Notices Notices Trademarks Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, Scientific Atlanta, and SciCare are re

For Information If You Have Questions If you have technical questions, call SciCare™ Services for assistance. Follow the menu options to speak with

4 4023034 Rev B IMPORTANT SAFETY INSTRUCTIONS Read These Instructions Keep These Instructions Heed All Warnings Follow All Instructions Power Sou

4023034 Rev B 5 IMPORTANT SAFETY INSTRUCTIONS Prevent Power Cord Damage Protect the power cord from being walked on or pinched, particularly at

6 4023034 Rev B IMPORTANT SAFETY INSTRUCTIONS Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

4023034 Rev B 7 FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a

8 4023034 Rev B FCC Compliance EU Certification Symbol This product conforms to the following European directives: -2006/95/EC -2004/108/EC

4023034 Rev B 9 Introducing the DPC3000 and EPC3000 Introducing the DPC3000 and EPC3000 Welcome to the exciting world of high-speed Internet acc