Data Sheet
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Reach at Any Phone
Users can specify any telephone number as their SNR telephone—their Cisco Unified IP phone,
home phone, their mobile phone, or the telephone at their current location. Users can specify the
different reach numbers for their different presence locations settings.
Validated Delivery
The Cisco Unified CallConnector Mobility solution verifies a user at the reach number using a
password to ensure that business calls are delivered only to that user. Users can set their own
access passwords.
Device Switching Without Interrupting Calls
With Cisco Unified CallConnector Mobility, SNR calls can be bridged on the IP phone to allow
mobile workers to continue calls after they arrive at the office and take advantage of speakerphone
or other IP phone services. Calls can be continued at either device without interruption, and users
can use the best available IP phone or mobile device.
Benefits to the Small Business
The Cisco Unified CallConnector Mobility service works to keep mobile workers connected with
their customers and fellow employees to minimize missed calls when away from the office. The
solution directs inbound business calls to their main IP phone number, allowing users to answer
their calls on the desk phone, mobile phone, or any phone. When they answer a call, users can
switch the caller between their desk IP phone and mobile phone without losing the connection,
allowing users to save time handling incoming calls—and callers to reach their contact on the first
try.
Table 1 lists the features and benefits of Cisco Unified CallConnector Mobility solution.
Table 1. Benefits of Cisco Unified CallConnector Mobility
Cisco Unified CallConnector
Mobility Feature
Description Benefit
Simultaneous ringing The incoming call rings on the Cisco Unified IP
phone and the user-specified number.
The call rings at both the Cisco Unified IP
phone and the mobile phone. The user
can pick up the call at either device.
Bridged calls The incoming call is available on both the Cisco
Unified IP phone and the remote telephone.
Bridged calls allow users to walk into the
office and switch a call from their mobile
phone to their Cisco Unified IP phone.
Routed calls In routed single number calls, the incoming call
is transferred to the remote telephone.
Users never miss important calls, and
customers are connected instead of going
to voicemail.
Validated user Users need to enter a password before the call
is delivered to the remote telephone.
Business calls are always delivered to the
user. If someone else answers, the call is
sent to voicemail.
Single voice mailbox If the user is not available, the call is routed to
the business voice mailbox.
Users need to manage only one voice
mailbox for their business calls with less
time required to check multiple voicemail
systems.
User-customizable automation
rules
Users can set rules for SNR call handling. Users set up their own rules for filtering
and routing calls to their reach number.
They can set different reach numbers
based on their availability.
Integration with presence and
location
This feature allows the automation rules to be
triggered based on the current user availability
and location.
As users’ availability and location change,
their calls can follow them to the most
appropriate telephone device.
Switching between telephone
devices
Calls can be switched from a mobile phone to a
Cisco Unified IP phone, and conversely.
Users can take advantage of the reliability
of the wired office phone or the
convenience of the mobile phone.
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