Cisco SPA 525G User's Guide

Cisco Small BusinessCisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP)USER GUIDE

Getting StartedOverview of the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 71 • USB 2.0 host port

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 81 Understanding Your Ph

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 91 4LCD Screen Your phon

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 101 Softkey ButtonsThe f

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 111 Clear Deletes an ent

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 121 Handsfree Switches a

Getting StartedUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 131 Using the Keypad and Butt

Getting StartedEntering Numbers and Text in FieldsCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 141 Entering Numbers and Text in

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 151 Using Phone Hardware and Acc

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 161 Connecting Bluetooth Headset

© 2010 Cisco Systems, Inc. All rights reserved. OL-18195-04 Power Adapter StatementThis product is intended to be supplied by a Listed Direct Plug-In

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 171 STEP 3 In the list of found

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 181 • Both—Your Cisco SPA 525G2

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 191 button on your Bluetooth hea

2Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 20 Installing Your PhoneThis chapter describes how to install and connect your Cis

Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 212 Connecting the HandsetSTEP 1 Find th

Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 222 Number Component1Auxiliary port. Onl

Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 232 (Optional) Attaching th

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 242 (Optional) Mounti

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 252 STEP 1 To attach

Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 262 STEP 4 Plug in the Ethernet

© 2010 Cisco Systems, Inc. All rights reserved. OL-18195-04 IMPORTANT NOTEFCC Radiation Exposure Statement:This equipment complies with FCC radiation

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 272 If you are us

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 282 Determining Y

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 292 The following

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 302 The following

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 312 • Wi-Fi Prote

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 322 f. Save your

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 332 STEP 3 (Opti

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 342 • WPA/WPA2 En

Installing Your PhoneVerifying Phone StartupCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 352 STEP 6 Use the Up Arrow or Down Ar

Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 362 To u p g r a d e :STEP 1 D

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 1 ContentsPower Adapter Statement 2FCC and IC Statement 2Federal Communication Comm

3Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 37 Using Basic Phone FunctionsThis chapter describes how to use the basic functions

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 383 Placing or Answering a Cal

Using Basic Phone FunctionsPutting a Call on HoldCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 393 Using MuteTo mute the phone mic

Using Basic Phone FunctionsManaging Call WaitingCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 403 STEP 1 During an active call, or

Using Basic Phone FunctionsRecording a Live CallCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 413 Recording a Live CallIf this fea

Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 423 • Press the Option softkey and choose

Using Basic Phone FunctionsConfiguring Call WaitingCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 433 STEP 1 To set Do Not Disturb,

Using Basic Phone FunctionsPicking Up a CallCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 443 STEP 4 Scroll to Call Waiting and p

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 453 When you hang up, the othe

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 463 • Dial—Press to dial a hig

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 2 ContentsVerifying Phone Startup 35Upgrading Your Phone’s Firmware 35Chapter 3: Us

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 473 STEP 3 Press Option again

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 483 Using the Corporate Direc

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 493 STEP 4 Press Option and

Using Basic Phone FunctionsAccessing VoicemailCisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 503 Accessing VoicemailTo access voice

4Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 51 Using Advanced Phone FeaturesThis chapter describes how to configure advanced f

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 3 ContentsChapter 4: Using Advanced Phone Features 51Using the Cisco SPA 525G2 With

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 664 The display bubble

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 4 ContentsChapter 5: Using the Cisco SPA 500S Attendant Console 75Connecting the Ci

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 674 Creating the Playli

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 684 To switch the audio

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 694 Customizing Your LCD Sc

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 704 Configuring the Phone S

Using Advanced Phone FeaturesRestarting Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 714 Changing the Phone WallpaperT

Using Advanced Phone FeaturesViewing Phone, Network, and Call InformationCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 724 Viewin

Using Advanced Phone FeaturesViewing the Wireless Connection StatusCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 734 • Addressing

Using Advanced Phone FeaturesAdvanced Menus for Technical Support PersonnelCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 744 STEP

5Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 75 Using the Cisco SPA 500S Attendant ConsoleThis chapter describes how to install

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

1Cisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 5 Getting StartedThis chapter provides an overview of your SP A525G/525G2 IP phone

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConfiguring the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 825 !CAUTIO

Using the Cisco SPA 500S Attendant ConsoleUsing the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 835 NOTE The opti

Using the Cisco SPA 500S Attendant ConsoleMonitoring the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 845 Monitori

ACisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 85 Where to Go From HereCisco provides a wide range of resources to help you and y

Where to Go From HereCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 86A Cisco Small BusinessCisco Partner Central for Small Busine

Getting StartedOverview of the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 (SPCP) User Guide 61 Overview of the Cisc