Cisco DVR User Manual download pdf (Page 17)

Questions about Recording and Replaying Programs

How many channels can I watch and record at the same time?

Your Whole Home DVR can record up to two programs at one time per DVR. You can watch one

program while recording another, or you may record two programs while watching a previously

recorded program all at one time.

Can I watch a show I’m recording before the recording has completed?

Yes. You can either watch the program live as it is being recorded, or you can access the program

through the recorded TV menu as it continues to be recorded.

Can I record On Demand programs?

No. Your DVR/Set-top box does not record On Demand (VOD and SVOD) programs. Keep in

mind that On Demand programming can be watched over a speciﬁed period of time and you

have the ability to start it any time you choose.

If I have a home theater will my DVR record a program in Dolby Digital 5.1

Yes. If the program is broadcast in Dolby Digital 5.1

the program will be recorded with Dolby

Digital 5.1

. If the program is broadcast in analog sound, the recording will also be

in analog sound despite your home theater’s audio connection to your DVR/Set-top box.

What picture format will my DVR record programs in?

Your DVR will record the programs in the same format they are broadcast.

Can I increase the rewind and fast-forward speed?

Yes. Your DVR/Set-top box have the ability to rewind and fast-forward at three different speeds:

8X indicated by three arrows, 16X indicated by four arrows or 64X indicated by ﬁve arrows. The

indicator arrows appear in the status bar on the screen while in rewind or fast-forward mode.

Does my DVR/Set-top box record any of the menu bar, on-screen program guide,

audio volume changes or anything else that appears on the screen when I am using my

remote control?

No. Your DVR only records the audio and video of the program you are recording.

A recording may start a minute or more after the program has begun. Why is this?

Your DVR is synced with the TV listing and if a network starts a program earlier than on the

program guide the DVR will miss that time unless you program your DVR to record earlier.

Only a part of my program was recorded. Why?

If the beginning of the program did not record, you may have tuned in after the program had

begun. If the end of the program did not record, it could be your DVR has reached its content

storage capacity. Another reason could be loss of power or TV signal during the recording.

Frequently Asked Questions

Questions about Managing your Recordings

How long can I keep my recordings?

You can keep them as long as you want. Lock the programs you do not want auto-deleted. You may

need to erase some locked recordings to make room for others if storage capacity becomes an issue.

Does my DVR automatically erase programs to make room for new ones?

Yes. Your DVR will automatically erase programs when space is needed. Your DVR will delete

the oldest recordings ﬁrst.

Can I erase part of a recorded program?

No. Your DVR can only erase the program in its entirety.

How many future recordings can I schedule?

You can set as many future recordings as you want provided you have the necessary

storage capacity.

Do Parental Controls work with my DVR/Set-top box?

Yes. Your Parental Controls will restrict what is viewed or recorded. If you schedule a recording

for a program or channel that is blocked the program will record but the video will not appear

and the audio will be muted. You will need to disable your parental lock feature to view the

program while it is being recorded.

For more information on Parental Controls please see the Parental Controls section on page 24

of your SureWest Whole Home DVR Manual.

Where do I ﬁnd the available storage capacity on my DVR?

Press the Menu button on your remote control, navigate to My Recordings or Scheduled

Recordings and press OK. The total percentage of storage space used will be indicated as

“percentage used”, if your percentage used is at 90% or higher you may want to delete some

older recordings.

Can I delete an entire folder or series of recordings at one time instead of deleting each

episode of series individually?

Yes. To delete an entire series or folder of recordings at one time press the list button on your

remote control, navigate to the folder you would like to delete, press the B button on your remote

control and select the delete folder option.

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Cisco DVR User Manual Page 17

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