Cisco UCS-HDD300GI2F208= Datasheet download pdf (Page 42)

Cisco UCS C240 M3 High-Density Rack Server (Large Form Factor Hard Disk Drive Model)

CONFIGURING the SERVER

Mission Critical Support Service

This service delivers personalized technical account management, expedited technical support,

and expert field support engineering for the Cisco Unified Computing System (UCS).

The Mission Critical Support Service provides a designated technical account manager (TAM) who

acts as a strategic resource to help ensure that the unified computing environment runs at peak

efficiency. If a problem arises that threatens business continuity, the TAM provides crisis

management leadership, and your IT staff receives expedited access to Cisco's Technical

Assistance Center (TAC).

Table 22 Drive Retention Service Options

Service Description

Service

Program Name

Service

Level GSP

Service Level Product ID (PID)

UCS Mission Critical

Support Service

With Drive

Retention

UC CRIT DR UCMD7 24x7x4 Onsite CON-UCMD7-C240-M3-WLFF

UCMD8 24x7x2 Onsite CON-UCMD8-C240-M3-WLFF

UCS Support

Service With Drive

Retention

UC SUPP DR UCSD1 8x5xNBD CON-UCSD1-C240-M3-WLFF

UCSD2 8x5x4 CON-UCSD2-C240-M3-WLFF

UCSD3 24x7x4 CON-UCSD3-C240-M3-WLFF

UCSD4 24x7x2 CON-UCSD4-C240-M3-WLFF

UCSD5 8x5xNBD

Onsite

CON-UCSD5-C240-M3-WLFF

UCSD6 8x5x4 Onsite CON-UCSD6-C240-M3-WLFF

UCSD7 24x7x4 Onsite CON-UCSD7-C240-M3-WLFF

UCSD8 24x7x2 Onsite CON-UCSD8-C240-M3-WLFF

UCS Warranty Plus

With Drive

Retention

UC PLUS DR UCWD2 8x5x4 CON-UCWD2-C240-M3-WLFF

UCWD3 24x7x4 CON-UCWD3-C240-M3-WLFF

UCWD4 24x7x2 CON-UCWD4-C240-M3-WLFF

UCWD5 8x5xNBD

Onsite

CON-UCWD5-C240-M3-WLFF

UCWD6 8x5x4 Onsite CON-UCWD6-C240-M3-WLFF

UCWD7 24x7x4 Onsite CON-UCWD7-C240-M3-WLFF

UCWD8 24x7x2 Onsite CON-UCWD8-C240-M3-WLFF

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