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Table 5. Safety and Compliance
Description Specification
Safety Certifications
• UL to UL 60950, Third Edition
• C-UL to CAN/CSA C22.2 No. 60950-00, Third Edition
• TUV/GS to EN 60950:2000
• CB to IEC 60950 with all country deviations
• NOM to NOM-019-SCFI
• CE Marking
Electromagnetic Emissions
Certifications
• FCC Part 15 Class A
• EN 55022: 1998 (CISPR22)
• EN 55024: 1998 (CISPR24)
• VCCI Class A
• AS/NZS 3548 Class A
• CE
• CNS 13438 Class A
• MIC
Telco
• Common Language Equipment Identifier (CLEI) code
Warranty
• Limited lifetime warranty
SERVICE AND SUPPORT
Cisco Systems is committed to minimizing total cost of ownership. Its portfolio of technical support services help ensure that its products operate
efficiently, remain highly available, and benefit from the most up-to-date system software. The services and support programs described in Table 6
are available as part of the Cisco Desktop Switching Service and Support solution, and are available directly from Cisco and through resellers.
Table 6. Cisco Services and Support Programs
Service and Support Features Benefits
• Cisco Total Implementation Solutions (TIS),
available direct from Cisco
• Cisco Packaged TIS, available through
resellers
• Cisco SMARTnet® and SMARTnet Onsite
support, available direct from Cisco
• Cisco Packaged SMARTnet support
program, available through resellers
• Cisco SMB Support Assistant
• Project management
• Site survey, configuration, and
deployment
• Installation, text, and cutover
• Training
• Major moves, adds, and changes
• Design review and product staging
• Access to software updates 24 hours
• Web access to technical repositories
• Telephone support through the Cisco
Technical Assistance Center (TAC)
• Advance replacement of hardware parts
• Supplements existing staff
• Helps ensure that functions meet needs
• Mitigates risk
• Helps enable proactive or expedited
issue resolution
• Lowers total cost of ownership by taking
advantage of Cisco expertise and knowledge
• Helps minimize network downtime
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