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Customers can transparently upgrade the software feature set in the Cisco Catalyst 3650 Series Switches through
Cisco IOS Software CLI using the right to use (RTU)-based software upgrade process. Software activation
enables the Cisco IOS Software feature sets. Based on the license’s type, Cisco IOS Software activates the
appropriate feature set. License types can be changed, or upgraded, to activate a different feature set.
Access Point License for Cisco Catalyst 3650
An access point license is required for Cisco Catalyst 3650 operating in mobility controller mode. No access point
license is required for 3650 operating in mobility agent mode. This functionality is included in the IP Base feature
set. Other devices that can act as mobility controller are the WLC 5760, WLC 5508, and WiSM2 wireless
controllers. Access point licenses can be transferred only between two 3650 switches or between 3650 and 5760
controller and vice versa.
Software Policy for Cisco Catalyst 3650 Series Switches
Customers with Cisco Catalyst LAN Base and IP Base software feature sets will be provided with maintenance
updates and bug fixes designed to maintain the compliance of the software with published specifications, release
notes, and industry standards compliance as long as the original end user continues to own or use the product or
up to one year from the end-of-sale date for this product, whichever occurs earlier. Customers with licenses for our
IP Services software images require a service support contract such as Cisco SMARTnet
®
Service to download
updates. This policy supersedes any previous warranty or software statement and is subject to change without
notice.
Cisco and Partner Services for Next-Generation Cisco Catalyst Fixed Switches
Enable the innovative, secure, intelligent edge in the Borderless Network Architecture using personalized services
from Cisco and our partners. Through a discovery process that begins with understanding your business
objectives, we help you integrate the next-generation Cisco Catalyst fixed switches into your architecture and
incorporate network services onto that platform. Sharing knowledge and leading practices, we support your
success every step of the way as you deploy, absorb, manage, and scale new technology. Choose from a flexible
suite of support services designed to meet your business needs and help you maintain high-quality network
performance while controlling operational costs. (See Table 14.)
Table 14. Technical Services Available for Cisco Catalyst 3650 Switches
Technical Services
Cisco SMARTnet Service
●
Around-the-clock, global access to the Cisco TAC
●
Unrestricted access to the extensive Cisco.com knowledge base and tools
●
Next-business-day, 8x5x4, 24x7x4, and 24x7x2 advance hardware replacement and onsite parts replacement and installation available
●
Ongoing operating system software updates within the licensed feature set
●
Proactive diagnostics and real-time alerts on Smart Call Home-enabled devices
Cisco Smart Foundation Service
●
NBD advance hardware replacement as available
●
Business hours access to SMB TAC (access levels vary by region)
●
Access to Cisco.com SMB knowledge base
●
Online technical resources through Smart Foundation Portal
●
Operating system software bug fixes and patches
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