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Appendix C: Warranty Information

Limited Warranty

(U.S.A, Canada, Asia Pacific, Australia, New Zealand)

FOR CONSUMERS WHO ARE COVERED BY CONSUMER

PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY

OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF

RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY

ARE IN ADDITION TO ALL RIGHTS AND REMEDIES

CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND

REGULATIONS. THIS WARRANTY DOES NOT EXCLUDE,

LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING

OUT OF NONCONFORMITY WITH A SALES CONTRACT.

SOME COUNTRIES, STATES AND PROVINCES DO NOT

ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON

HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY

LAST, SO THE LIMITATIONS OR EXCLUSIONS DESCRIBED

BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES

YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO

HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR

PROVINCE. THIS LIMITED WARRANTY IS GOVERNED BY

AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN

WHICH THE PRODUCT PURCHASE TOOK PLACE.

This warranty is provided to you by Cisco Systems, Inc.

or its subsidiary instead of Cisco Systems, Inc. (“Cisco”).

Cisco warrants the hardware in this Cisco product against

defects in materials and workmanship under normal

use for the Warranty Period, which begins on the date of

purchase by the original end-user purchaser and lasts for

the period specified below:

• One (1) year for new product

• Ninety (90) days for refurbished product

Your exclusive remedy and Cisco’s entire liability under

this limited warranty will be for Cisco, at its option, to

(a) repair the product with new or refurbished parts,

(b) replace the product with a reasonably available

equivalent new or refurbished Cisco product, or (c) refund

the actual purchase price of the product less any rebates

and discounts, or (d) pay the cost of repair of the product.

Any repaired or replacement products will be warranted

for the remainder of the original Warranty Period or thirty

(30) days, whichever is longer. All products and parts that

are replaced become the property of Cisco.

Cisco additionally warrants that any media on which the

software may be provided will be free from defects in

materials and workmanship under normal use for a period

of ninety (90) days from the date of original purchase.

Your exclusive remedy and Cisco’s entire liability under

this limited warranty will be for Cisco, at its option, to (a)

replace the software media, or (b) refund the purchase

price of the software media.

Exclusions and Limitations

This limited warranty does not apply if: (a) the product

assembly seal has been removed or damaged, (b) the

product has been altered or modified, except by Cisco, (c)

the product damage was caused by use with non-Cisco

products, (d) the product has not been installed, operated,

repaired, or maintained in accordance with instructions

supplied by Cisco, (e) the product has been subjected to

abnormal physical or electrical stress, misuse, negligence,

or accident, (f) the serial number on the Product has been

altered, defaced, or removed, or (g) the product is supplied

or licensed for beta, evaluation, testing or demonstration

purposes for which Cisco does not charge a purchase

price or license fee.

EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET

FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED

BY APPLICABLE LAW, ALL SOFTWARE AND SERVICES

PROVIDED BY CISCO WITH THE PRODUCT, WHETHER

FACTORY LOADED ON THE PRODUCT OR CONTAINED ON

MEDIA ACCOMPANYING THE PRODUCT, IS PROVIDED “AS

IS” WITHOUT WARRANTY OF ANY KIND. Without limiting

the foregoing, Cisco does not warrant that the operation

of the product, software or services will be uninterrupted

or error free. Also, due to the continual development

of new techniques for intruding upon and attacking

networks, Cisco does not warrant that the product,

software or services, or any equipment, system or network

on which the product, software or services are used will

be free of vulnerability to intrusion or attack. The product

may include or be bundled with third party software or

service offerings. This limited warranty shall not apply to

such third party software or service offerings. This limited

warranty does not guarantee any continued availability

of a third party’s service for which this product’s use or

operation may require.

TO THE EXTENT NOT PROHIBITED BY APPLICABLE

LAW, ALL IMPLIED WARRANTIES AND CONDITIONS

OF MERCHANTABILITY, SATISFACTORY QUALITY OR

FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO

THE DURATION OF THE WARRANTY PERIOD. ALL OTHER

EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS

AND WARRANTIES, INCLUDING BUT NOT LIMITED TO

ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE

DISCLAIMED.

TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW,

IN NO EVENT WILL CISCO BE LIABLE FOR ANY LOST DATA,

REVENUE OR PROFIT, LOSS OF THE ABILITY TO USE ANY

THIRD PARTY PRODUCTS, SOFTWARE OR SERVICES, OR

FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL

OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY

OF LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT

OF OR RELATED TO THE USE OF OR INABILITY TO USE

THE PRODUCT, SOFTWARE OR ANY SERVICES PROVIDED

IN RESPECT OF SUCH PRODUCT, SOFTWARE OR SERVICE,

EVEN IF CISCO HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY

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