Cisco 7911 User Manual Page 3

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©
2011 ADP, Inc. 63151-01
3
Quick Reference Guide
Call Pickup
Use the group call pickup and call
pickup features to answer calls that
are ringing on other phones at your
dealership.
Group Name
Group #
Admin/Office/
Reception
Sales
Service
Parts
Body Shop
Accounting
Executive
Group Call Pickup
You can use the Group Call Pickup feature to answer a call ringing on a phone in a
different call pickup group or any other dealership phone (regardless of pickup group).
If multiple phones in the group are ringing with incoming calls, your phone will pick up
the call that arrived first.
To pick up a call ringing on a phone in a different call pickup group:
1. Press the GPickUp softkey (you may need to press the more softkey first).
2. Enter the number for the pickup group of the phone that is ringing.
3. Press the Answer softkey once the call is ringing on your phone to answer it.
To pick up a call ringing on any dealership phone:
1. Press the GPickUp softkey (you may need to press the more softkey first).
2. Enter the extension of the phone that is ringing.
3. Press the Answer softkey once the call is ringing on your phone to answer it.
Call Pickup
You can use the Call Pickup feature to answer a call ringing on another phone in your
pickup group. If multiple phones in the group are ringing with incoming calls, your
phone will pick up the call that arrived first.
1. Press the Pickup softkey (you may need to press the more softkey first).
2. Press the Answer softkey once the call is ringing on your phone to answer it.
Accessing Voice Mail
The first time you access your voice
mailbox, the system will prompt you
to record a name, a greeting, and to
change your password.
Voice Mail Extension:___________
Default Passcode:______________
Voice Mail Indicators
When you have a new voice mail message, the following indicators are active:
Solid red light on the phone’s handset
Stutter dial tone
Voicemail icon flashes next to the line label.
Listening to Messages
To access your voice mailbox:
Press the Msgs softkey and follow the voice prompts.
Press the Applications Menu button , select Messages, and then follow the
voice prompts.
Call Lists
You can view the last 100 missed,
placed, and received calls.
Viewing the Call History
1. Press the Applications Menu button .
2. Select Directories, and then press the Select softkey.
3. To view the details of a call, select its entry and then press the Details softkey.
Dialing a Call from the Call History
To dial a number from a call history list, scroll to the entry and press the Dial
softkey.
If you are dialing an external number, press the EditDial softkey, enter the
leading 9, and then press the Dial softkey.
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