Cisco 7961 User's Guide download pdf (Page 29)

Basic Call Handling

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 21

You can use these additional methods to view multiple calls on multiple lines:

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to... Then...

View calls on another

line

1. Press .

2. Immediately press the line button .

Switch to call overview

mode

Press for the highlighted line.

The phone switches to call overview mode, displaying one call per line. The

displayed call is either the active call or the held call with the longest

duration.

To return to standard viewing mode, press , then immediately press the

line button.

If you want to... Then...

Transfer a call without

talking to the transfer

recipient

1. From an active call, press Transfer.

2. Enter the target number.

3. Press Transfer again to complete the transfer or EndCall to cancel.

Note

If your phone supports on-hook transfer, you can alternately

complete the transfer by hanging up.

Talk to the transfer

recipient before transferring

a call (consult transfer)

1. From an active call, press Transfer.

2. Enter the target number.

3. Wait for the transfer recipient to answer.

4. Press Transfer again to complete the transfer or EndCall to cancel.

Note

If your phone supports on-hook transfer, you can alternately

complete the transfer by hanging up.

1 2 ... 24 25 26 27 28 29 30 31 32 33 34 ... 79 80

No comments

Cisco 7961 User's Guide Page 29