Cisco Explorer 4642HD User's Guide download pdf (Page 18)

SYMPTOMS:

High Deﬁnition programs do not properly ﬁt your HDTV screen (picture appears squashed or stretched).

POTENTIAL SOLUTIONS:

Press (ASPECT) to change the resolution on your HDTV to normal.

SYMPTOMS:

The HD picture quality is not as good as you expected.

POTENTIAL SOLUTIONS:

1. Ensure that you have an HD or HD-ready TV and a NextBox

™

HD PVR or NextBox

™

HD Terminal.

2. Ensure that you are using the HD cables provided by Rogers to connect your NextBox

™

to your HDTV.

3. Ensure that the program you are watching is available in HD.

4. If you have the necessary equipment and cabling and the program is available in HD, press , select Appearance

and press . Make sure TV Type is set to 1080i or 720p HDTV (depending on your TV) in the prompt, select Save and

press . In the prompt select Begin Test and then conﬁrm in the next prompt.

High Deﬁnition Picture Problems

Troubleshooting

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Cisco Explorer 4642HD User's Guide Page 18