Cisco DPC3829 Specifications

Cox Business Internet Gateway and Guest WiFi Administrator Guide April, 2014

Cox Business Remote Support 92 Cox Business Internet Gateway Admin Guide DDNS UPNP Port forwarding Pop up blocking DHCP customizations VLAN config

Login Instructions Cox Business Internet Gateway Admin Guide 3 Log in to the Gateway{ XE "Logging in to the Gateway" \t "See" }

Login Instructions 4 Cox Business Internet Gateway Admin Guide Change Your Username The Cisco application allows you to change your name when neede

Set Up Basics Cox Business Internet Gateway Admin Guide 5 Set Up Basics{ XE "Set Up Basic Functionality" \t "See" } This sectio

Set Up Basics 6 Cox Business Internet Gateway Admin Guide Configure Wi-Fi Network The next two sections on the Quick Setup tab include how to conf

Set Up Basics Cox Business Internet Gateway Admin Guide 7 Section Field Description Wi-Fi Radio 1 Network and Wi-Fi Radio 2 Network (continued)

Set Up Basics 8 Cox Business Internet Gateway Admin Guide Configure LAN Setup { XE "Configure LAN Setup Settings" \t "See" } T

Set Up Basics Cox Business Internet Gateway Admin Guide 9 Configure Network Address Server Settings Figure 6. Network Address Server Settings Sec

Set Up Basics 10 Cox Business Internet Gateway Admin Guide Section Field Description Network Address Server Settings (DHCP) (continued) Notes: The

Set Up Basics Cox Business Internet Gateway Admin Guide 11 Configure Time Settings The last section of the Quick Setup tab allows you to set up the

Introduction This guide provides instructions for configuring your Wireless Gateway. The software’s Graphical User Interface (GUI) gives you access to

Set Up Basics 12 Cox Business Internet Gateway Admin Guide Configure DDNS Settings{ XE "Configure DDNS Settings" \t "See" } Dy

Set Up Basics Cox Business Internet Gateway Admin Guide 13 Disable DDNS{ XE "Disable DDNS" \t "See" } Follow these instructions

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 15 Configure Wireless Settings{ XE "Configure Wireless Settings" \t

Configure Wireless Settings 16 Cox Business Internet Gateway Admin Guide Section Field Description Wi-Fi Protected Setup Enable / Disable. Select t

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 17 Configure Radio Settings{ XE "Radio Settings" \t "See"

Configure Wireless Settings 18 Cox Business Internet Gateway Admin Guide Section Field Description Channel Width. Choose one of these options: 

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 19 Section Field Description and provides the best user experience. Extended

Configure Wireless Settings 20 Cox Business Internet Gateway Admin Guide Configure Wireless Security Settings{ XE "Wireless Security Settings&

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 21 Wi-Fi Radio 2 Security Security Mode. Allows you to select a wireless secu

Table of Contents i Table of Contents Cisco 3829AD Gateway Overview ...

Configure Wireless Settings 22 Cox Business Internet Gateway Admin Guide Configure Guest Network Settings The Guest Networks tab is only available

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 23 Section Field Description Wi-Fi Radio Guest Network Wireless Interface. A

Configure Wireless Settings 24 Cox Business Internet Gateway Admin Guide Section Field Description Guest Network Settings Network

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 25 Follow these instructions to configure Guest Network settings: 1. From t

Configure Wireless Settings 26 Cox Business Internet Gateway Admin Guide Configure MAC Filter Settings{ XE "Configure MAC Filtering" \t &

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 27 Access Restriction (continued) network. Select this option to allow Intern

Configure Wireless Settings 28 Cox Business Internet Gateway Admin Guide Configure Advanced Settings{ XE "Configure Advanced Settings" \t

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 29 Section Field Description Wi-Fi Radio 1 Settings and Wi-Fi Radio 2 Settin

Configure Wireless Settings 30 Cox Business Internet Gateway Admin Guide Section Field Description Fragmentation Threshold Fragmentation Threshold.

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 31 Configure WDS Settings{ XE "Configure WDS Settings" \t "See

Table of Contents ii Configure Applications ... 47 C

Configure Wireless Settings 32 Cox Business Internet Gateway Admin Guide Follow these instructions to configure WDS Settings. Important: Make sure

Configure Wireless Settings Cox Business Internet Gateway Admin Guide 33 Configure QoS Settings{ XE "Configure QoS Settings" \t "See

Configure Wireless Settings 34 Cox Business Internet Gateway Admin Guide  Disable (factory default) Follow these instructions to configure QoS pr

Configure Security Cox Business Internet Gateway Admin Guide 35 Configure Security{ XE "Configure Security" \t "See" } This sec

Configure Security 36 Cox Business Internet Gateway Admin Guide Section Field Description Firewall SPI Firewall Protection. Stateful firewall (whi

Configure Security Cox Business Internet Gateway Admin Guide 37 Follow these instructions to configure Firewall settings: 1. From the Security me

Configure Security 38 Cox Business Internet Gateway Admin Guide Configure VPN Pass-through Settings{ XE "Configure VPN Pass-through Settings&q

Configure Security Cox Business Internet Gateway Admin Guide 39 Configure VPN Settings{ XE "Configure VPN Settings" \t "See" }

Configure Security 40 Cox Business Internet Gateway Admin Guide Section Field Description VPN Tunnel Select Tunnel Entry. Allows you to display a

Configure Security Cox Business Internet Gateway Admin Guide 41 Section Field Description Key Management Key Exchange Method. The gateway supports

Table of Contents iii How do I renew the IP address on my PC? ... 87 Renew the

Configure Security 42 Cox Business Internet Gateway Admin Guide Section Field Description Buttons Connect. Click to establish a connection for the

Control Access to the Internet Cox Business Internet Gateway Admin Guide 43 Control Access to the Internet{ XE "Control Access to the Internet

Control Access to the Internet 44 Cox Business Internet Gateway Admin Guide Configure MAC Address Filtering Settings{ XE "Configure MAC Addres

Control Access to the Internet Cox Business Internet Gateway Admin Guide 45 Follow these instructions to configure MAC Address Filtering settings:

Configure Applications Cox Business Internet Gateway 47 Configure Applications { XE "Configure Applications" \t "See" } This se

Configure Applications 48 Cox Business Internet Gateway Admin Guide Section Field Description Port Filtering Start Port. Enter the starting port nu

Configure Applications Cox Business Internet Gateway Admin Guide 49 Configure Port Range Forwarding Settings{ XE "Configure Port Range Forward

Configure Applications 50 Cox Business Internet Gateway Admin Guide Section Field Description Port Range Forwarding External Start. Select the fir

Configure Applications Cox Business Internet Gateway Admin Guide 51 Configure Port Range Triggering Settings{ XE "Configure Port Range Trigger

Configure Applications 52 Cox Business Internet Gateway Admin Guide Forwarded Range Start Port. For the Start port, select a value from the recomme

Configure Applications Cox Business Internet Gateway Admin Guide 53 Configure DMZ Settings{ XE "Configure DMZ Settings" \t "See"

Configure Administration Settings Cox Business Internet Gateway Admin Guide 55 Administration Settings{ XE "Configure Administration Settings

Configure Administration Settings 56 Cox Business Internet Gateway Admin Guide Field Description Internet Connection Type Working Mode. Select on

Configure Administration Settings Cox Business Internet Gateway Admin Guide 57 Field Description Remote Access Remote Management. Allows you to ena

Configure Administration Settings 58 Cox Business Internet Gateway Admin Guide Configure Reporting Settings Use the settings in the Reporting tab

Configure Administration Settings Cox Business Internet Gateway Admin Guide 59 Configure Back Up and Restore Settings Use the settings on this page

Configure Administration Settings 60 Cox Business Internet Gateway Admin Guide Caution: Restoring a configuration file will overwrite all of the e

Configure Administration Settings Cox Business Internet Gateway Admin Guide 61 Figure 31. Internet Gateway Settings

Overview Cox Business Internet Gateway Admin Guide 1 Cisco 3829AD Gateway Overview The Cox Business Internet Gateway and Guest WiFi service is base

Configure Administration Settings 62 Cox Business Internet Gateway Admin Guide Use the following steps to securely save your gateway settings MyAc

Configure Administration Settings Cox Business Internet Gateway Admin Guide 63 Restart the Device{ XE "Restore the Configuration Settings"

Monitor Device Status Cox Business Internet Gateway Admin Guide 65 Monitor Device Status{ XE "Monitor the Device Status" \t "See&qu

Monitor Device Status 66 Cox Business Internet Gateway Admin Guide Section Field Description Gateway Information Firmware Version. The version nu

Monitor Device Status Cox Business Internet Gateway Admin Guide 67 Local Network Status{ XE "Display Local Network Status" \t "See&

Monitor Device Status 68 Cox Business Internet Gateway Admin Guide Use these instructions to view information about the status of the local area n

Monitor Device Status Cox Business Internet Gateway Admin Guide 69 Section Field Description Wi-Fi Radio 1 Network Current. Displays one of the fo

Monitor Device Status 70 Cox Business Internet Gateway Admin Guide Follow these steps to view information about the wireless network used for Radi

Storage & Sharing Cox Business Internet Gateway Admin Guide 71 Storage & Sharing{ XE "Storage & Sharing" \t "See"

Storage & Sharing 72 Cox Business Internet Gateway Admin Guide Section Field Description Basic Settings (continued) The Enable USB Devices T

Storage & Sharing Cox Business Internet Gateway Admin Guide 73 Network Attached Storage (NAS) Use the Network Attached Storage (NAS) page to m

Storage & Sharing 74 Cox Business Internet Gateway Admin Guide Section Field Description Advanced NAS Settings (continued) based on the Networ

Storage & Sharing Cox Business Internet Gateway Admin Guide 75 Media Server Your advanced router has a built-in media server that can be used

Storage & Sharing 76 Cox Business Internet Gateway Admin Guide Section Field Description Media Server Basic Settings This section shows the b

Advanced Gateway Configurations Cox Business Internet Gateway Admin Guide 77 Advanced Gateway Configurations The Cisco 3829AD gateway is capable o

Advanced Gateway Configurations 78 Cox Business Internet Gateway Admin Guide User Provisioning Details for VLAN Feature When the VLAN feature is r

Advanced Gateway Configurations Cox Business Internet Gateway Admin Guide 79 Bridge Mode The Bridge Mode—which operates at the Data Link Layer (l

Advanced Gateway Configurations 80 Cox Business Internet Gateway Admin Guide Mixed Mode Each of the 4 Gigabit Ethernet ports available is primaril

Troubleshooting and FAQs Cox Business Internet Gateway Admin Guide 81 Troubleshooting and Frequently Asked Questions This section describes the m

CBIG and Guest WiFi Services Cox Business Internet Gateway Admin Guide 1 Cox Business Internet Gateway and Guest WiFi Services The Cisco 3829AD Gat

Troubleshooting and FAQs 82 Cox Business Internet Gateway Admin Guide Frequently Asked Questions This section provides answers to common questions

Troubleshooting and FAQs Cox Business Internet Gateway Admin Guide 83 6 USB—ON A device is connected to the USB port. BLINKING indicates that data

Troubleshooting and FAQs 84 Cox Business Internet Gateway Admin Guide Important: Do not connect your PC to both the Ethernet and USB ports at the

Troubleshooting and FAQs Cox Business Internet Gateway Admin Guide 85 Configure TCP/IP on Windows 7 Systems 1. Open Network Connections by click

Troubleshooting and FAQs 86 Cox Business Internet Gateway Admin Guide Configure TCP/IP on Windows XP Systems 1. Click Start, and depending on yo

Troubleshooting and FAQs Cox Business Internet Gateway Admin Guide 87 8. With the power off, simultaneously press and hold down the Command (App

Troubleshooting and FAQs 88 Cox Business Internet Gateway Admin Guide 7. When your computer fully reboots, click the Apple icon in the upper-lef

Tips for Improved Performance Cox Business Internet Gateway Admin Guide 89 Tips for Improved Performance If your gateway does not perform as expe

Cox Business Remote Support Cox Business Internet Gateway Admin Guide 91 Cox Business Remote Support Cox Customer Support provides basic remote su