Collaboration Update 10.5 Solution Overview Clay Ostlund Consulting Systems Engineer Lead August - 2014 Experience is Everything
Intelligent Proximity 1. Cell Phone appears at the end of the line list as a separate line with a mobile device icon 2. Contacts from the iPhone appe
Communications Suite 10.x Updates
10.X – Key New Features • New Softkey Template for Phones with Feature Hardkeys • Cluster-wide Certificate Support & 2048 Encryption • SAML Single
New “Edge” Strategy
Collaboration Edge • Fully-Featured User Experiences Outside the Network • Security Choice – No VPN Client Required • Register to Cisco Unified CM a
IP Voice / Video Network Topology Teleworkers Jabber External Partners Expressway™ Server UCSC220 M338271654CONSOLE!Internet WAN/LAN Network UCSC220 M
Collaboration Edge Architecture Internet Expressway™ Traversal Server Inside Firewall (Intranet) DMZ Outside Firewall (Public Internet) Expressway™ Tr
Collaboration Edge Architecture Desktop Tablet Smartphone Web Fixed Mac OS X Windows iPad iOS 6.1 iPhone iOS 6.1 Android 4.2 Jabber Public to Ente
Cisco UCCX – Client Update
UCCX – Finesse Finesse Benefits • Web Based • Gadget Support • Finesse API • Workflow Integration • MediaSense Integration 19
Voice Endpoints
UCCX – Finesse Call Control Buttons Administrators define which call variables to include Call Context Make Call, Answer/End, Hold/Retrieve, Consult,
UCCX – Finesse Out of the box feature-rich desktop Reduced TCO – Thin Client Integrate 3rd party browser-based app without development Customize
UCCX – Multi-Session Chat
UCCX –Unified Intelligence Center
UCCX –Unified Intelligence Center
UCCX –Unified Intelligence Center
UCCX –Unified Intelligence Center
Jabber 10.5 - Update
Jabber 10.5 • Reset Jabber – To initial install state • Personal Ringtone • Hunt Group Support • Call Pickup Support • Video Call Quality – Updated Vi
Jabber 10.5
Cisco 7800 Series • Ideal for Knowledge Workers • Campus-based and remote teleworkers • Two/Four Lines Keys • Backlit gray scale pixel-based display
New Version Updates
Services & Support Transition
ESW / UCSS-> Transition Software SMARTnet – ESW • 24x7 TAC (Technical Assistance Center) Support • Minor Software Updates Software Subscription –
Business to Consumer Video
Jabber Guest “AMAZON MAYDAY” Consumer Public Internet Public Internet Contact Center Enterprise User
Jabber Guest
Jabber Guest • Standards Based Communication (WebRTC) • Streamlined User Experience • Uses Existing Collaboration Edge Technology • Better Placed to
Video Endpoints
Unified Communications Manager (UCM) • As easy as voice • Accessible on every pane of glass • Better than being there Cisco Strategy for Intelligent V
Endpoints - It’s all about the Experience Unified Communications Manager Quiet Room Small Room Medium Room Large Room Training-/Board Room/ Audito
• Ideal for Knowledge Workers • Campus-based and remote teleworkers • Five Lines with Tri-color (grayscale) LED’s • Easy-to-Use • High-resolution, wid
Cisco Collaboration Desktop Portfolio Optimized for every desk DX70 DX80 DX650
From traditional space-saving form factors to larger engaging displays Features that integrate desktop collaboration Easy-to-install and easy-to-u
The DX Series User Interface Shortcuts to calling favorites Instant see missed calls Dial a number or call contacts Presence status Settings
DX650 “Doing for the desktop phone what the smart phone did for mobile devices”
1080p30 camera Integrated collaboration at the desktop Compact size for limited spaces DX650 7-inch, 1024x600 LCD Capacitive touchscreen External ca
Integrated collaboration at the desktop Compact size for limited spaces DX70 - Front 14-inch, 1920x1080 LCD Capacitive touchscreen Microphone positi
Main I/O Panel Flip Cover to conceal connector panel Kensington Security Slot Rear Foot allows extended tilt for touch collaboration (range of 2
1080p30 with 65° FOV Delivering immersive face-to-face experience at the desktop Invisible technology allows the user to focus on the meeting DX80 -
USB input Volume rocker Magnetic cover lid (3x USB, HDMI-in, Ethernet) Inclinable stand 38°-85° Mute button DX80 - Rear
DX70 / DX80 - Sharing Your PC/Mac display, phone and video in one screen The source button instant swap between environments
Cisco IP Phone 8841 • Ideal for Knowledge Workers • Campus-based and remote teleworkers • Five Lines with Tri-color LED’s • Ease-of-Use • High-resolu
Power supply (optional) 2,5x optical + 2x digital zoom Power over Ethernet + (PoE+) 15W operating 8W standby USB HDMI (Video out) Reset button and de
SX10 Kit Wall mount bracket Display bracket (optional) Remote control and new on screen menu Set delivered with • SX10 unit • Remote contro
Cisco Quick Set Series – SX20 The Cisco TelePresence SX20 Quick Set turns any small team meeting room with an existing HD display into a TelePresence-
High-end integrated speaker system optimized for voice Internal mic + two external table mics 55 inch display High quality LED Screen 8 x z
Floor stand The default mounting option for the MX200/300 G2. It allows for a quick an trouble free installation. It comes with an integrated cable
MX700/800 – Best experience for large rooms Fully integrated Intelligent Video Collaboration for large meeting rooms Designed to enable medium
Floor stand – free stand* The default mounting option for the MX700. It allows for a quick an trouble free installation. It comes with an integrate
MX700/800 – Best experience for large rooms Fully integrated Intelligent Video Collaboration for large meeting rooms Designed to enable medium
SX80 – Flexibility for any demanding scenario Flexible Codec platform that can be adapted to any use case: - Tailor the audio and video behaviour thro
SX80 – Powerful integrator codec With the SX80 Integrator Packages, you reduce the need for external equipment and the overall cost of larger meeting
Cisco IP Phone 8851 • Knowledge Workers, Administrative Staff, Managers, and Executives • Additional Ease-of-Use Features: • Cisco Intelligent Proximi
SX80 - Touch 10
Speaker Track 60 Product Features: • 1080p60, 10x optical / 20x digital • Fast switching between active speakers • Precision tracking and face detecti
Cisco Proximity Video Proximity - TelePresence
Cisco IP Phone 8861 • Knowledge Workers, Administrative Staff, Managers and Executives • Additional Ease-of-Use Features: • Cisco Intelligent Proximit
Intelligent Proximity • Intelligent proximity is a capability that enables automatic detection of an end user device registered to CUCM as a user come
Intelligent Proximity 1. Cell Phone appears at the end of the line list as a separate line with a mobile device icon 2. Contacts from the iPhone appe
Comments to this Manuals