Cisco MGC Node Manager Installation Guide download pdf (Page 32)

2-22

Installation Guide for the Cisco MGC Node Manager 2.5(2)

OL-4062-02

Chapter 2 Installing Cisco MGC Node Manager

Troubleshooting Common Installation Problems

Table 2-4 Troubleshooting Installation Problems

Problem Suggested Steps

You get the message, “Cannot connect to session” when you

try to start a Cisco MGC Node Manager session.

Make sure that Cisco EMF is running.

• If Cisco EMF is not running, start it; then retry starting

Cisco MGC Node Manager.

• If Cisco EMF is running, check to see if the IP address or

host name of the Cisco MGC Node Manager server has

changed since Cisco MGC Node Manager was installed.

If so, follow the steps described for the next problem.

You get the message, “System IP address does not match

databased address” when you try to start Cisco EMF.

This may be caused by a change in the IP address or host

name of the Cisco MGC Node Manager server after Cisco

MGC Node Manager was installed. To correct the problem:

1. Stop Cisco EMF:

/opt/cemf/bin/cemf stop

2. If needed, update the IP address in Cisco EMF:

/opt/cemf/bin/cemf updateIP -m

You are prompted for the new IP address. Enter the new

IP address.

3. If needed, update the host name in Cisco EMF:

/opt/cemf/bin/cemf updateName -m

You are prompted for the new host name. Enter the new

name.

4. Restart Cisco EMF.

/opt/cemf/bin/cemf start

Note If the Management server address or name has

changed in a distributed configuration, make the

necessary changes on both the Management server

and the Presentation server. If the Presentation server

address or name has changed, make the changes on

the Presentation server only.

Password problems Reset the password.

1 ... 31 32 33 34 35 36 37 38

No comments

Cisco MGC Node Manager Installation Guide Page 32