Cisco MGC Node Manager Installation Guide download pdf (Page 33)

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Installation Guide for the Cisco MGC Node Manager 2.5(2)

OL-4062-02

Chapter 2 Installing Cisco MGC Node Manager

Troubleshooting Common Installation Problems

License challenges Verify that:

• The license file has a .lic extension

• The license file is present in the /opt/CSCOcemf/license

directory.

• The license has not expired. If it has, get a new license at

http://cco.cisco.com/kobayashi/sw-center/sw-registratio

n.shtml. For instructions, see Task 4: Ensure That the

Sun Solaris 8 Operating System Is Installed, page 2-5.

• The license is a multi-user license.

• The license file was not issued for a different machine.

The license is machine-specific; you cannot move a

license file from one machine to another but must get a

new license for your current machine.

Uninstallation problem Make sure you are uninstalling in the correct sequence.

Before uninstalling Cisco EMF, you must uninstall

Cisco MGC Node Manager. Before uninstalling Cisco MGC

Node Manager, make sure that Cisco EMF is running.

Table 2-4 Troubleshooting Installation Problems (continued)

Problem Suggested Steps

1 ... 32 33 34 35 36 37 38

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Cisco MGC Node Manager Installation Guide Page 33