Cisco AM10 User's Guide download pdf (Page 10)

Appendix A: Troubleshooting

Your computer does not recognize the Valet Connector.

Make sure that the Valet Connector is properly inserted

into your computer’s USB slot and/or USB Extension Base.

The Valet Connector does not work properly.

Disconnect the Valet Connector, and then reinsert it into

the computer’s USB slot.

Your computer cannot communicate with the other

computers on your wireless network.

1. Make sure that the computers are powered on.

2. Make sure that the Valet Connector is configured with

the same Wireless Network Name (also called the SSID

or Service Set Identifier) and wireless security settings

as the other computers on your wireless network.

WEB: If your questions are not addressed here,

refer to our Valet Connector support section on

the web, www.ciscovalet.com/support/AM10

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Cisco AM10 User's Guide Page 10