Data Sheet
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 7 of 8
Cisco is committed to minimizing total cost of ownership (TCO). The company offers a portfolio of
technical support services to help ensure that its products operate efficiently, remain highly
available, and benefit from the most up-to-date system software. The services and support
programs described in Table 7 are available as part of the Cisco Desktop Switching Service and
Support solution and are available directly from Cisco and through resellers.
Table 7. Cisco Services and Support Programs
Service and Support Features Benefits
Advanced Services
●
Cisco Total Implementation
Solutions (TIS), available direct
from Cisco
●
Cisco Packaged TIS, available
through resellers
●
Cisco SMARTnet
®
and SMARTnet
Onsite support, available direct
from Cisco
●
Cisco Packaged SMARTnet
support program, available
through resellers
●
Cisco SMB Support Assistant
●
Project management
●
Site survey, configuration, and
deployment
●
Installation, text, and cutover
●
Training
●
Major moves, adds, and changes
●
Design review and product staging
●
Access to software updates 24 hours
●
Web access to technical repositories
●
Telephone support through the Cisco
Technical Assistance Center (TAC)
●
Advance replacement of hardware parts
●
Supplements existing staff
●
Helps ensure that functions meet
needs
●
Mitigates risk
●
Helps enable proactive or
expedited issue resolution
●
Lowers TCO by taking advantage
of Cisco expertise and knowledge
●
Minimizes network downtime
Ordering Information
Table 8 gives ordering information for the Cisco IE 3000 Series.
Table 8. Ordering Information for Cisco IE 3000 Series
Part Numbers Description
IE-3000-4TC
●
Industrial Ethernet switch
●
4 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one
10/100/1000 Ethernet port and one SFP-based Gigabit Ethernet port, one port active)
●
Each switch supports two (2) Cisco modules, one (1) Cisco IEM-3000-8FM= module, or one (1)
Cisco IEM-3000-8TM= module and one (1) Cisco IEM-3000-8FM= module
●
IE Base image Installed
IE-3000-8TC
●
Industrial Ethernet switch
●
8 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one
10/100/1000 Ethernet port and one SFP-based Gigabit Ethernet port, one port active)
●
Each switch supports two (2) Cisco IEM-3000-8TM= modules, one (1) Cisco IEM-3000-8FM=
module, or one (1) Cisco IEM-3000-8TM= module and one (1) Cisco IEM-3000-8FM= module
●
IE Base image Installed
IEM-3000-8TM=
●
Expansion module for Cisco IE-3000-4TC and Cisco IE-3000-8TC Switches
●
8 10/100 TX ports
IEM-3000-8FM=
●
Expansion module for Cisco IE-3000-4TC and Cisco IE-3000-8TC Switches
●
8 100 FX ports
PWR-IE3000-AC=
●
Expansion power module for Cisco IE-3000-4TC and Cisco IE-3000-8TC Switches
●
Supports 110/220VAC and 90-300VDC (base switches support 18VDC-60VDC)
GLC-LX-SM-RGD= Gigabit Ethernet SFP, LC connector, LH (1Gps single mode) transceiver
GLC-SX-MM-RGD= Gigabit Ethernet SFP, LC connector, SX (1Gps multimode) transceiver
GLC-ZX-SM-RGD= Gigabit Ethernet SFP, LC connector, ZX (1Gpbs single mode, 70km) transceiver
GLC-FE-100FX-RGD= Fast Ethernet SFP, LC connector, FX (100Mb/s multimode) transceiver
GLC-FE-100LX-RGD= Fast Ethernet SFP, LC connector, LX (100Mb/s single mode) transceiver
CAB-SM-LCSC-1M 1m-fiber single-mode LC-to-SC connectors
CAB-SM-LCSC-5M 5m-fiber single-mode LC-to-SC connectors
CF-IE3000= IE 3000 Compact Flash
(56 pages)
(72 pages)
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