Cisco 7940G User's Guide download pdf (Page 30)

22 OL-4637-02

Transferring a Connected Call

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

Tips

• You cannot use the Tra nsf er softkey to redirect a call on hold. Remove the call from hold before

transferring it.

• If you want to connect two calls to each other using direct transfer, the calls must be on the same

line. If the calls are not on the same line, transfer one call to the other line, then use DirTrfr.

If you want to... Then...

Transfer a call without

talking to the transfer

recipient

Press Transfer and enter the target number. When you hear the call

ringing, press Transfer again.

Talk to the transfer

recipient before transferring

a call (“consult transfer”)

Press Transfer and enter the target number. Wait for the transfer

recipient to answer. If the recipient accepts the transferred call, press

Transfer again. If the recipient refuses the call, press Resume to return

to the original call.

Transfer two current calls

to each other (“direct

transfer”)

Scroll to highlight any call on the line and press Select. Repeat this

process for the second call. With one of the selected calls highlighted,

press DirTrfr. (You may need to press the more softkey to see DirTrfr.)

The two calls connect to each other and drop you from the call.

If you want to stay on the line with the callers, use Join to create a

conference instead. For details, see the “Making Conference Calls”

section on page 24.

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Cisco 7940G User's Guide Page 30