Cisco SPA 508G User's Guide

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Cisco Small Business
SPA50X and SPA51X Series SPCP IP Phones
Models SPA501G, SPA502G, SPA504G, SPA508G,
SPA509G, SPA512G, and SPA514G
USER GUIDE
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Summary of Contents

Page 1 - USER GUIDE

Cisco Small BusinessSPA50X and SPA51X Series SPCP IP PhonesModels SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, and SPA514GUSER GUIDE

Page 2 - Chapter 1: Getting Started 4

Getting StartedUnderstanding Your Phone Lines and ButtonsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 91 Softkey ButtonsThe

Page 3

Getting StartedUnderstanding Your Phone Lines and ButtonsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 101 Button Function<

Page 4

Getting StartedAccessing the Phone Web InterfaceCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 111 Using Keypad ShortcutsWhen

Page 5

Getting StartedUsing the Cisco Attendant ConsoleCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 121 To access the phone web use

Page 6 - Organization

Getting StartedUsing the Cisco Attendant ConsoleCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 131 Configuration of the Cisco

Page 7

2Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 14 Installing Your Phone This chapter describes how to install your Cisco Smal

Page 8 - Phone Components

Installing Your PhonePhone ConnectionsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 152 Phone ConnectionsThe phone connection

Page 9

Installing Your PhonePhone ConnectionsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 162 Connecting the HandsetSTEP 1 Turn the

Page 10 - Softkey Buttons

Installing Your PhoneConnecting Your Phone to the NetworkCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 172 Connecting Your Ph

Page 11 - IP phone screen

Installing Your PhoneConnecting Your Phone to the NetworkCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 182 Connecting a PC to

Page 12 - Using Keypad Shortcuts

Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 1 ContentsChapter 1: Getting Started 4About This Document 4Overview of the Cisc

Page 13

Installing Your PhoneConnecting Your Phone to the NetworkCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 192 • Wired headsets—C

Page 14

Installing Your PhoneMounting the Phone to the Wall (Optional)Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 202 To install th

Page 15 - Installing Your Phone

Installing Your PhoneMounting the Phone to the Wall (Optional)Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 212 Reverse the H

Page 16 - Phone Connections

Installing Your PhoneVerifying Phone StartupCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 222 Verifying Phone StartupAfter re

Page 17 - Connecting the Power

3Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 23 Using Basic Phone FunctionsThis chapter provides instructions on using the

Page 18

Using Basic Phone FunctionsUsing the Speaker or a HeadsetCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 243 Using the Speaker

Page 19 - Connecting a PC to Your Phone

Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 253 To choose your p

Page 20

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 263 Adjusting the Ringer

Page 21

Using Basic Phone FunctionsUsing Hold and ResumeCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 273 Using Hold and ResumeTo put

Page 22 - STEP 1 Push the latch in

Using Basic Phone FunctionsTransferring CallsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 283 Transferring CallsYou can perf

Page 23 - Updating Your Phone Firmware

Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 2 ContentsSending Audio to the Phone Speaker 24Choosing Your Preferred Audio De

Page 24 - Using Basic Phone Functions

Using Basic Phone FunctionsRedialing a NumberCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 293 Redialing a NumberTo redial th

Page 25 - Using the Speaker

Using Basic Phone FunctionsForwarding All Calls to Another NumberCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 303 Forwarding

Page 26 - Adjusting Call Volume

Using Basic Phone FunctionsPicking Up a Call from Another ExtensionCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 313 Picking

Page 27 - Placing or Answering a Call

Using Basic Phone FunctionsUsing the Local DirectoryCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 323 NOTE You can cancel the

Page 28 - Ending a Call

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 333 Using the Call Histo

Page 29 - Transferring Calls

4Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 34 Using Advanced Phone FeaturesThis chapter describes how to configure advanc

Page 30 - Redialing a Number

Using Advanced Phone FeaturesLogging in to Your PhoneCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 354 STEP 2 Enter your use

Page 31 - Setting Do Not Disturb

Using Advanced Phone FeaturesCreating Speed DialsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 364 Creating Speed DialsYou ca

Page 32

Using Advanced Phone FeaturesCreating Speed DialsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 374 STEP 4 Scroll to Speed Di

Page 33 - Using the Local Directory

Using Advanced Phone FeaturesMonitoring/Accessing Another Phone from Your PhoneCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide

Page 34 - Accessing Voicemail

Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 3 ContentsCustomizing Your IP Phone Screen 38Changing the IP Phone Screen Contr

Page 35 - Using Advanced Phone Features

Using Advanced Phone FeaturesCustomizing Your IP Phone ScreenCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 394 STEP 4 Use th

Page 36

Using Advanced Phone FeaturesCustomizing Your IP Phone ScreenCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 404 STEP 4 To cha

Page 37 - Creating Speed Dials

Using Advanced Phone FeaturesUpdating Your Ring ToneCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 414 Updating Your Ring Tone

Page 38 - Calling Speed Dials

Using Advanced Phone FeaturesAdvanced Procedures for Technical SupportCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 424 Advan

Page 39

Using Advanced Phone FeaturesAdvanced Procedures for Technical SupportCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 434 To re

Page 40 - Setting the Back Light Timer

5Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 44 Using the Phone Web User InterfaceYour Cisco IP Phone provides a web interf

Page 41

Using the Phone Web User InterfaceLogging in to the Phone Web User InterfaceCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 455

Page 42 - Updating Your Ring Tone

Using the Phone Web User InterfaceMaking the Web Configuration Utility Viewable and WritableCisco Small Business SPA50X and SPA51X Series SPCP IP Phon

Page 43

Using the Phone Web User InterfaceSaving the Configuration ProfileCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 475 STEP 3 T

Page 44

Using the Phone Web User InterfaceSetting Voice System ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 485 Enable Web

Page 45

1Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 4 Getting StartedThis chapter provides an overview of this document and basic

Page 46

Using the Phone Web User InterfaceSetting Voice System ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 495 Domain Net

Page 47

Using the Phone Web User InterfaceSetting Voice System ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 505 Enable VLA

Page 48

Using the Phone Web User InterfaceSetting Voice Regional ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 515 Setting

Page 49

Using the Phone Web User InterfaceSetting Voice Regional ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 525 Confirm

Page 50

Using the Phone Web User InterfaceSetting Voice Regional ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 535 Tone S c

Page 51

Using the Phone Web User InterfaceSetting Voice Regional ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 545 Example

Page 52 - Call Progress Tones

Using the Phone Web User InterfaceSetting Voice Regional ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 555 Example

Page 53

Using the Phone Web User InterfaceSetting Voice Phone ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 565 Setting Voi

Page 54 - Tone S cript

Using the Phone Web User InterfaceSetting Voice User ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 575 Setting Voic

Page 55

Using the Phone Web User InterfaceSetting Voice User ParametersCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 585 Block ANC Se

Page 56 - Distinctive Ring Patterns

Getting StartedAbout This DocumentCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 51 OrganizationThis table describes the conte

Page 57

Using the Phone Web User InterfaceViewing Call History ListsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 595 Viewing Call Hi

Page 58 - Setting Voice User Parameters

Using the Phone Web User InterfaceUsing Your Personal DirectoryCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 605 Using Your P

Page 59

Using the Phone Web User InterfaceViewing Attendant Console StatusCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 615 Subscribe

Page 60 - Viewing Call History Lists

ACisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 62 Where to Go From HereCisco provides a wide range of resources to help you o

Page 61 - Using Your Personal Directory

Where to Go From HereCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 63A Regulatory Compliance and Safety Information for the C

Page 62

© 2009-2012 Cisco Systems, Inc. All rights reserved. OL-19751-04 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its

Page 63 - Where to Go From Here

Getting StartedOverview of the Cisco Small Business IP PhonesCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 61 Overview of the

Page 64

Getting StartedUnderstanding Your Phone Lines and ButtonsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 71 Caring for Your Pho

Page 65

Getting StartedUnderstanding Your Phone Lines and ButtonsCisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide 81 Numbered objects in

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