Cisco SPA525G2 User's Guide

Cisco Small BusinessSPA 525G IP Phone for 8x8 Virtual OfficeUSER GUIDE

Getting StartedOverview of the Cisco SPA 525G IP PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 71 The Cisco SPA 525G IP Phone is a full

Using the Web InterfaceUpgrading FirmwareCisco Small Business IP Phone SPA 525G User Guide (SIP) 975 Bluetooth ProfilesIf you have both a headset and

ACisco Small Business IP Phone SPA 525G User Guide (SIP) 98 Where to Go From HereCisco provides a wide range of resources to help you and your custome

Where to Go From HereCisco Small Business IP Phone SPA 525G User Guide (SIP) 99A NOTE Other Cisco-provided documentation may be useful as a reference,

Getting StartedOverview of the Cisco SPA 525G IP PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 81 The Cisco SPA 525G has a 320 x 240 co

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G User Guide (SIP) 91 Understanding Your Phone’s Lines

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G User Guide (SIP) 101 4 LCD Screen Your phone may var

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G User Guide (SIP) 111 Softkey ButtonsThe phone displa

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G User Guide (SIP) 121 callpark Parks a call at a desi

Getting StartedUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA 525G User Guide (SIP) 131 Using the Keypad and Buttons with Me

Getting StartedUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA 525G User Guide (SIP) 141 Using Keypad ShortcutsUse the keypad

Getting StartedEntering Numbers and Text in FieldsCisco Small Business IP Phone SPA 525G User Guide (SIP) 151 Entering Numbers and Text in FieldsSome

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 161 Using Phone Hardware and AccessoriesUsi

© 2011 Cisco Systems, Inc. All rights reserved. OL-18193-04 Power Adapter StatementThis product is intended to be supplied by a Listed Direct Plug-In

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 171 • For wired headsets: Connect the 2.5mm

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 181 STEP 4 With Bluetooth selected, press

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 191 STEP 5 Scroll to Bluetooth Mode and pr

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 201 Using a Headset with Your IP PhoneNOTE

2Cisco Small Business IP Phone SPA 525G User Guide (SIP) 21 Installing Your PhoneThis chapter describes how to install and connect your Cisco SPA 525G

Installing Your PhoneBefore You BeginCisco Small Business IP Phone SPA 525G User Guide (SIP) 222 Before You BeginBefore you install and connect your p

Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA 525G User Guide (SIP) 232 Figure 1 Cisco SPA 525G IP Phone Connections

Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business IP Phone SPA 525G User Guide (SIP) 242 (Optional) Attaching the Desk Stan

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G User Guide (SIP) 252 (Optional) Mounting the Phon

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G User Guide (SIP) 262 STEP 3 Push the MB onto the

© 2011 Cisco Systems, Inc. All rights reserved. OL-18193-04 IMPORTANT NOTEFCC Radiation Exposure Statement:This equipment complies with FCC radiation

Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business IP Phone SPA 525G User Guide (SIP) 272 STEP 5 Hang onto screws mounted in the

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 282 Connecting Your Phone to

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 292 STEP 1 Log in to your wi

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 302 The following example sh

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 312 The following example sh

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 322 STEP 5 Scroll to Wi-Fi

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 332 f. Save your changes.g.

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 342 STEP 3 (Optional) Press

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G User Guide (SIP) 352 • WPA/WPA2 Enterprise: Y

Installing Your PhoneVerifying Phone StartupCisco Small Business IP Phone SPA 525G User Guide (SIP) 362 STEP 6 Use the Up Arrow or Down Arrow key to

Cisco Small Business IP Phone SPA 525G (SIP) User Guide 1 ContentsPower Adapter Statement 2FCC and IC Statement 2Federal Communication Commission Inte

3Cisco Small Business IP Phone SPA 525G User Guide (SIP) 37 Using Basic Phone FunctionsThis chapter describes how to use the basic functions of your C

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business IP Phone SPA 525G User Guide (SIP) 383 • Accessing Voicemail, page 60• Reco

Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business IP Phone SPA 525G User Guide (SIP) 393 Adjusting Call Volume and Mutin

Using Basic Phone FunctionsTransferring CallsCisco Small Business IP Phone SPA 525G User Guide (SIP) 403 Transferring CallsYou can perform three types

Using Basic Phone FunctionsRedialingCisco Small Business IP Phone SPA 525G User Guide (SIP) 413 Performing an Unattended (Blind) TransferSTEP 1 During

Using Basic Phone FunctionsTurning the Missed Calls Shortcut On and OffCisco Small Business IP Phone SPA 525G User Guide (SIP) 423 • If the LCD screen

Using Basic Phone FunctionsUsing the IntercomCisco Small Business IP Phone SPA 525G User Guide (SIP) 433 STEP 3 Select Call Preferences.STEP 4 Scrol

Using Basic Phone FunctionsForwarding Calls — Phone-based SetupCisco Small Business IP Phone SPA 525G User Guide (SIP) 443 Forwarding Calls — Phone-ba

Using Basic Phone FunctionsForwarding Calls — Phone-based SetupCisco Small Business IP Phone SPA 525G User Guide (SIP) 453 Forwarding Calls When Your

Using Basic Phone FunctionsSetting Do Not DisturbCisco Small Business IP Phone SPA 525G User Guide (SIP) 463 Setting Do Not DisturbUse the Do Not Dist

Cisco Small Business IP Phone SPA 525G (SIP) User Guide 2 ContentsConnecting Your Phone to the Wireless Network 28Determining Your Wireless Router Sec

Using Basic Phone FunctionsConfiguring Call WaitingCisco Small Business IP Phone SPA 525G User Guide (SIP) 473 Configuring Call WaitingCall waiting al

Using Basic Phone FunctionsParking a CallCisco Small Business IP Phone SPA 525G User Guide (SIP) 483 Parking a Call You can “park” a call on a designa

Using Basic Phone FunctionsParking a CallCisco Small Business IP Phone SPA 525G User Guide (SIP) 493 To park a call:STEP 1 While on an active call, pr

Using Basic Phone FunctionsPlacing a Three-Way Conference CallCisco Small Business IP Phone SPA 525G User Guide (SIP) 503 Placing a Three-Way Conferen

Using Basic Phone FunctionsUsing Conference BridgesCisco Small Business IP Phone SPA 525G User Guide (SIP) 513 Using Conference BridgesA key business

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 523 STEP 1 Enter your extension then pre

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 533 • Corporate Directories—8x8 Virtual

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 543 Adding a New ContactTo add a new ent

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G User Guide (SIP) 553 STEP 4 Edit any necessary fields an

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525G User Guide (SIP) 563 Using the Corporate DirectoryTo use

Cisco Small Business IP Phone SPA 525G (SIP) User Guide 3 ContentsDelaying Call Forwarding When You Don’t Answer the Phone 45Stopping Call Forwarding

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525G User Guide (SIP) 573 STEP 4 Press Select to view the li

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA 525G User Guide (SIP) 583 Saving a Call History List

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA 525G User Guide (SIP) 593 STEP 6 Reenter the same pa

Using Basic Phone FunctionsAccessing VoicemailCisco Small Business IP Phone SPA 525G User Guide (SIP) 603 Accessing VoicemailTo access voicemail, pres

4Cisco Small Business IP Phone SPA 525G User Guide (SIP) 61 Using Advanced Phone FeaturesThis chapter describes how to configure advanced features on

Using Advanced Phone FeaturesCisco Small Business IP Phone SPA 525G User Guide (SIP) 624 Enabling Dial AssistanceIf you enable dial assistance, when y

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business IP Phone SPA 525G User Guide (SIP) 634 STEP 9 Press Save.To connect t

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business IP Phone SPA 525G User Guide (SIP) 644 Creating Speed Dials on Unused

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Cisco Small Business IP Phone SPA 525G (SIP) User Guide 4 ContentsChapter 4: Using Advanced Phone Features 61Enabling Dial Assistance 62Connecting to

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Using Advanced Phone FeaturesUsing the Cisco SPA 525G With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP)

Cisco Small Business IP Phone SPA 525G (SIP) User Guide 5 ContentsViewing Phone, Network, and Call Information 86Viewing Phone Information 86Viewing N

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 774 Charging Your Mobile Phone Usi

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 784 STEP 1 Connect a USB storage d

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 794 To switch the audio destinatio

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G User Guide (SIP) 804 Customizing Your LCD ScreenYou can

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G User Guide (SIP) 814 Configuring the Phone Screen Saver

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA 525G User Guide (SIP) 824 STEP 1 Connect a USB storage device to your P

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 834 STEP 5 Scroll throug

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 844 STEP 1 In the Web App

Using Advanced Phone FeaturesConfiguring Date and Time Parameters on Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 854 Configuring

Using Advanced Phone FeaturesRestarting Your PhoneCisco Small Business IP Phone SPA 525G User Guide (SIP) 864 Restarting Your PhoneOccasionally you ma

1Cisco Small Business IP Phone SPA 525G User Guide (SIP) 6 Getting StartedThis chapter provides an overview of your Cisco SPA 525G IP phone.It contain

Using Advanced Phone FeaturesViewing Phone, Network, and Call InformationCisco Small Business IP Phone SPA 525G User Guide (SIP) 874 Viewing Network I

Using Advanced Phone FeaturesViewing the Wireless Connection StatusCisco Small Business IP Phone SPA 525G User Guide (SIP) 884 STEP 3 Scroll to Phone

Using Advanced Phone FeaturesAdvanced Menus for Technical Support PersonnelCisco Small Business IP Phone SPA 525G User Guide (SIP) 894 STEP 3 Select

5Cisco Small Business IP Phone SPA 525G User Guide (SIP) 90 Using the Web InterfaceThe Cisco SPA 525G provides a web interface to the phone that allow

Using the Web InterfaceLogging in to the Web InterfaceCisco Small Business IP Phone SPA 525G User Guide (SIP) 915 Logging in to the Web InterfaceSTEP

Using the Web InterfaceSetting Do Not DisturbCisco Small Business IP Phone SPA 525G User Guide (SIP) 925 STEP 4 (Optional) To add the contact to a sp

Using the Web InterfaceConfiguring Call ForwardingCisco Small Business IP Phone SPA 525G User Guide (SIP) 935 To set Do Not Disturb:STEP 1 Log in to t

Using the Web InterfaceViewing Call History ListsCisco Small Business IP Phone SPA 525G User Guide (SIP) 945 Viewing Call History ListsTo view Call Hi

Using the Web InterfaceConfiguring Wi-FiCisco Small Business IP Phone SPA 525G User Guide (SIP) 955 Configuring Wi-FiYou can configure your Wi-Fi conn

Using the Web InterfaceConfiguring BluetoothCisco Small Business IP Phone SPA 525G User Guide (SIP) 965 You can enter up to three wireless profiles. T