Cisco SPA 525G User's Guide

Cisco Small BusinessSPA 500 Series IP Phones Model SPA 525G/SPA 525G2USER GUIDE

1Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7 Getting StartedThis chapter provides an overview of your Cisco SPA 525G or Cisco

Using the Web InterfaceConfiguring Call ForwardingCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 975 To s e t D o N o t D i s t

Using the Web InterfaceConfiguring Call WaitingCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 985 Configuring Call WaitingCall wait

Using the Web InterfaceBlocking Anonymous CallsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 995 Blocking Anonymous CallsBlocking

Using the Web InterfaceCreating Speed DialsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1005 Creating Speed DialsYou can configur

Using the Web InterfaceConfiguring BluetoothCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1015 You can enter up to three wireless

Using the Web InterfaceUpgrading FirmwareCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1025 Bluetooth ProfilesIf you have both a h

6Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 103 Using the Cisco SPA 500S Attendant ConsoleThis chapter describes how to install

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Getting StartedOverview of the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 81 Overview of the Cisco

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConnecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP

Using the Cisco SPA 500S Attendant ConsoleConfiguring the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1106 !CAUTIO

Using the Cisco SPA 500S Attendant ConsoleUsing the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1116 NOTE The opti

Using the Cisco SPA 500S Attendant ConsoleMonitoring the Cisco SPA 500SCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 1126 - Orange

ACisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 113 Where to Go From HereCisco provides a wide range of resources to help you and y

Where to Go From HereCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 114A Cisco Small Business Homewww.cisco.com/smb

Getting StartedOverview of the Cisco SPA 525G/525G2 IP PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 91 The Cisco SPA 525G/52

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 101 Understanding Your Ph

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 111 4 LCD Screen Your pho

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 121 Softkey ButtonsThe ph

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 131 BlindXfer Performs a

Getting StartedUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 141 Handset Switches audi

Getting StartedUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 151 Using the Keypad and Butto

Getting StartedEntering Numbers and Text in FieldsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 161 Entering Numbers and Text in F

© 2010 Cisco Systems, Inc. All rights reserved. OL-18193-04 Power Adapter StatementThis product is intended to be supplied by a Listed Direct Plug-In

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 171 Using Phone Hardware and Acce

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 181 • For wired headsets: Connect

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 191 STEP 4 With Bluetooth select

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 201 NOTE Your Cisco SPA 525G2 wil

Getting StartedUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 211 Switching Between the Handset

2Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 22 Installing Your PhoneThis chapter describes how to install and connect your Cisc

Installing Your PhoneBefore You BeginCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 232 Before You BeginBefore you install and conn

Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 242 Figure 1 Cisco SPA 525G/525G2 IP Phon

Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 252 (Optional) Attaching the

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 262 (Optional) Mountin

© 2010 Cisco Systems, Inc. All rights reserved. OL-18193-04 IMPORTANT NOTEFCC Radiation Exposure Statement:This equipment complies with FCC radiation

Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 272 STEP 3 Push the M

Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 282 STEP 5 Hang onto screws mount

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 292 Connecting You

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 302 Determining Yo

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 312 The following

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 322 The following

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 332 STEP 5 Scroll

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 342 e. Enter the P

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 352 STEP 3 (Optio

Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 362 • WPA/WPA2 Ent

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 1 ContentsPower Adapter Statement 2FCC and IC Statement 2Federal Communication Commission I

Installing Your PhoneVerifying Phone StartupCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 372 STEP 6 Use the Up Arrow or Down Arr

Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 382 There are two ways to upgrad

3Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 39 Using Basic Phone FunctionsThis chapter describes how to use the basic functions

Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 403 Placing or Answering a Cal

Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 413 Adjusting Call Volume

Using Basic Phone FunctionsTransferring CallsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 423 Transferring CallsYou can perform t

Using Basic Phone FunctionsRedialingCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 433 RedialingTo redial a number:STEP 1 Press the

Using Basic Phone FunctionsTurning the Missed Calls Shortcut On and OffCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 443 • If the

Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 453 To forward calls:STEP 1 Press the Set

Using Basic Phone FunctionsSetting Do Not DisturbCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 463 Forwarding Calls When You Don’t

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2 ContentsConnecting Your Phone to the Computer Network 29Connecting Your Phone to the Wire

Using Basic Phone FunctionsConfiguring Call WaitingCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 473 To set Do Not Disturb, choose

Using Basic Phone FunctionsPicking Up a CallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 483 STEP 4 Scroll to Call Waiting and p

Using Basic Phone FunctionsParking a CallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 493 To p a r k a c a l l :STEP 1 While o

Using Basic Phone FunctionsPlacing a Three-Way Conference CallCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 503 Placing a Three-Wa

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 513 • Corporate Directories—De

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 523 Adding a New ContactTo add

Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 533 STEP 3 Press Option again

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 543 Using the Corporate Direc

Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 553 STEP 3 Select the Call H

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 563 Deleting an Entry

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3 ContentsForwarding Calls 44Forwarding Calls to a Single Number 45Forwarding Calls When Yo

Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 573 STEP 6 Reenter t

Using Basic Phone FunctionsAccessing VoicemailCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 583 Accessing VoicemailTo access voice

4Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 59 Using Advanced Phone FeaturesThis chapter describes how to configure advanced fe

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 604 Configurin

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 614 STEP 4 Sc

Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 624 STEP 4 Sc

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 634 To connect to the VPN

Using Advanced Phone FeaturesCreating and Using Speed DialsCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 644 Creating Speed Dials

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 4 ContentsChapter 4: Using Advanced Phone Features 59Configuring Privacy and Security Featu

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5 ContentsCustomizing Your LCD Screen 82Changing the LCD Screen Contrast 82Setting the Scre

Using Advanced Phone FeaturesUsing the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User G

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 784 Charging Your Mobile

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 794 STEP 1 Connect a USB

Using Advanced Phone FeaturesPlaying MP3 Files on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 804 To switch the audio

Using Advanced Phone FeaturesUsing the Paging FeatureCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 814 Using the Paging FeatureYou

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 824 Customizing Your LCD Scr

Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 834 Configuring the Phone Sc

Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 844 If you are going to use a picture f

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 854 STEP 4 Scr

Using Advanced Phone FeaturesAccessing Weather and News on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 864 TIP Press R

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6 ContentsConfiguring Wi-Fi 100Configuring Bluetooth 101Bluetooth Mode 101Bluetooth Profile

Using Advanced Phone FeaturesConfiguring Date and Time Parameters on Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 874 C

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 884 Using Star CodesThe Cisco SPA 525G/

Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 894 77 Activate anonymous call blocking

Using Advanced Phone FeaturesRestarting Your PhoneCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 904 Restarting Your PhoneOccasiona

Using Advanced Phone FeaturesViewing Phone, Network, and Call InformationCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 914 Viewing

Using Advanced Phone FeaturesViewing the Wireless Connection StatusCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 924 STEP 3 Scrol

Using Advanced Phone FeaturesAdvanced Menus for Technical Support PersonnelCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 934 STEP

5Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 94 Using the Web InterfaceThe Cisco SPA 525G/525G2 provides a web interface to the

Using the Web InterfaceLogging in to the Web InterfaceCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 955 Logging in to the Web Inte

Using the Web InterfaceSetting Do Not DisturbCisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 965 STEP 4 (Optional) To add the conta