Cisco 7925G-EX User's Guide

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90 Search for a contact in your phone book1. Choose > Phone Book or press Ph Book (if available).2. Choose Options > Mode and enter the te

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 91 Copy a phone number from a call log to an exis

92 Tips • After you assign a speed dial to a contact number, a speed dial icon and number appear underneath the phone number in the contact details

Accessing Voice MessagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 93 Accessing Voice MessagesWhen the phone displays “You

94 Accessing Your User Options Web PagesYour wireless IP phone is a network device that can share information with other network devices in your com

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 95 Tips for Navigating the User Options Web

96 Cisco Unified Communications Manager Release 5.1 and Later User Options Web PagesThis section describes how to access your User Options web pages

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 97 TipUse the Device Configuration page to

98 Note For help using speed-dial features, see Speed Dialing, page 55.Tips • You can have up to six numbers appear in your Line View screen (a com

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 99 Note You can also access PAB and Fast Di

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 1 Getting StartedUsing this GuideThis guide provides you with an overview of the

100 Tips, • You can create up to 500 Fast Dial and PAB entries. • You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial e

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 101 Setting Up Phone Services on the WebPho

102 Controlling User Settings on the WebUser settings include your password, PIN, and language (locale) settings. Your PIN and password allow you to

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 103 Tips • Use your PIN to log in to Cisco

104 TipYou cannot change the Ring Settings for the phone from the User Options web pages.Using Cisco WebDialerCisco WebDialer allows you to make cal

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 105 If you want to... Then...Use WebDialer

106 Set up, view, or change WebDialer preferencesAccess the Preferences page.The Preferences page appears the first time that you use WebDialer, aft

Understanding Additional Configuration OptionsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 107 Understanding Additional Confi

108 Share phones or office space with coworkersConsider using: • Call Park to store and retrieve calls without using the transfer feature. • Call

Troubleshooting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 109 Troubleshooting Your PhoneThis section provides tr

2 Finding Additional InformationYou can access the most current Cisco documentation on the World Wide Web at this URL:http://www.cisco.com/en/US/pro

110 Viewing Phone Administration DataYour system administrator might ask you to access administration data on your phone for troubleshooting purpose

Troubleshooting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 111 Using the Quality Reporting ToolYour system admini

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Cisco One-Year Limited Hardware Warranty TermsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 113 Cisco One-Year Limited Hardwar

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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 1 IndexAabbreviated dialing 97accessibility 6accessories for phone 16ad hoc conf

2 call waiting 41CallBack 39call-handling, advanced 55call-handling, basic 36callsanswering 40blocking 47compared to lines 31conference features for

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 3 corporate, using 85option descriptions 84personal, using 85using from Communic

4 signal strength 14icons, for call states 32indicator lightblink rates 23blinks green 14colors 23in service 14installing, Cisco Unified Wireless IP

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 5 PPABdialing from 39using from web page 99passwordchanging EAP 80network EAP 15

Getting StartedCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 3 WarningVoice over IP (VoIP) service and the emergency calling s

6 changing 74, 75choosing per line 74, 75ringervolume 74, 75Ssafety and performance 2secure calls 64securitylevels of 64making and receiving secure

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 7 Cisco Unified Communications Manageraccessing and using 96subscribing to phone

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The Bluetooth word mark and logo are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Cisco Systems, Inc., is under li

4 WarningThere is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommen

Getting StartedCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 5 Caution When discarding a battery pack, contact your local wast

6 Using External DevicesThe following information applies when you use external devices with the Cisco Unified Wireless IP Phone: Cisco recommends t

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 7 Connecting Your PhoneYour system administrator will confi

8 To remove the phone cover, follow the steps in the graphic below:1Push locking catch to the left to release the cover.2Lift and remove the cover o

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 9 To install the battery, follow the steps in the graphic b

10 To replace the phone cover, follow the steps in the graphic below:Charging the Phone BatteryYou can charge the battery in your wireless IP phone

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 11 Note You can also charge your battery using a desktop ch

12 To charge the battery in the phone using the AC power supply, follow the steps in this graphic: 1Lift the mini-USB port cover (bottom of phone).2

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 13 Using the USB Cable and USB Port on the PC to Charge the

14 Powering On the PhoneAfter charging the battery, you must power on the phone to make and receive calls.TipYour idle phone screen can turn off aft

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 15 Setting Username and PasswordsWhen powering on your phon

16 Registering with TAPSAfter your phone is connected to the wireless LAN network, your system administrator might ask you to auto-register your pho

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 17 Headset InformationTo use a headset, see Using a Handset

18 Securing the Phone with a Lock Set and Cable LockYou can secure the phone to a desk top by ordering the lock set from Cisco. For more information

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 19

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates

20 An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G and 7926GYour Cisco Unified Wireless IP Phone 7925G and 7926G is a full-feature te

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 21 • A local phone book that can store up to 200 cont

22 In addition to basic call-handling features, your phone can provide enhanced productivity features that extend your call-handling capabilities.De

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 23 Understanding Buttons and HardwareYou can use the gr

24 2Headset port with coverPort for plugging in a headset or ear bud has a protective cover.3Speaker button Toggles the speaker mode on or off for t

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 25 9Zero (0) key Enters “0” when dialing a number. Allo

26 Understanding Phone Screen FeaturesBecause the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G has only two softkey buttons, the Optio

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 27 1Phone Status line Displays these icons (if active)

28 Understanding the Home Screen DisplayThe home screen is the display on your phone screen when it is idle. A home screen can be the main screen or

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 29 Home Screen in Line ViewThis is a home screen in Lin

Softkey DefinitionsAbbrDial Dial using a speed dial index numberBarge Add yourself to a call on a shared lineCallBack Receive notification when a busy

30 Accessing the Help System on Your PhoneYour phone provides an online help system. Help topics appear on the screen.Select a menu option Do one of

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 31 Using Phone ButtonsThe phone keypad and buttons prov

32 • Calls—Each line can support multiple calls, typically up to four calls. Your phone can support up to 24 connected calls, but your system admi

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 33 Understanding Out-of-Range AlertsYour system adminis

34 To reconnect to the wireless network after you hear the alert, move to another location until you see the signal icon on the phone screen again.

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 35 Note Handsfree devices may differ in how features ar

36 Basic Call HandlingYou can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your syst

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 37 Tips • When you start to dial a number, your phone tries

38 • If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information. • If you

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 39 Dial from a corporate directory on your phone1. Choose

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 1 ContentsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Quick Refer

40 Answering a CallYou can answer a call by using several options, if they are available on your phone.Place a call using your Extension Mobility pr

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 41 Tips • To use any button to answer a call, see Changing K

42 • If you were using an application or service before you answered an incoming call, your application or service will resume after you end the c

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 43 Tips • Engaging the Hold feature typically generates musi

44 Switching Between Multiple CallsYou can switch between multiple calls on one or more lines. If the call that you want to switch to is not automat

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 45 Tips • If on-hook transfer is enabled on your phone, you

46 Forwarding Calls to Another NumberWhen enabled by your system administrator, you can use these call forwarding features to redirect incoming call

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 47 • Your system administrator can enable a call forward ov

48 Making Conference CallsYour Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call.Using Conference

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 49 • cBarge—Allows you to create a standard (ad hoc) confer

2 Cisco Unified Wireless IP Phone 7925G-EX 21Understanding Buttons and Hardware 23Understanding Phone Screen Features 26Understanding the Home

50 Tips • If you frequently join more than two parties into a single conference, you might find it useful to first select the calls that you want t

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 51 Using cBargeYou can create a conference by using cBarge to

52 TipIf you call a secure Meet-Me conference number from a non-secure phone, your phone displays the message, “Device Not Authorized.” For more inf

Basic Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 53 Placing or Receiving Intercom CallsYou can place an interc

54 Place an intercom call to any intercom number1. Press . 2. Select (intercom line) and dial the intercom targetnumber. After you hear the inte

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 55 Advanced Call HandlingAdvanced call-handling tasks invo

56 Line View Speed DialA Line View speed dial allows you to quickly dial a number that is not stored in your local Phone Book. You set up line view

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 57 Picking Up a Redirected Call on Your PhoneCall PickUp a

58 Tips • If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been ringing for the longest tim

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 59 Storing and Retrieving Parked CallsYou can park a call

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 3 Placing or Receiving Intercom Calls 53Advanced Call Handling 55Speed Diali

60 Logging Out of Hunt GroupsIf your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group inc

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 61 PrivacyThe wireless IP Phone has Privacy enabled by def

62 Tips • When you barge a call, other parties hear a beep tone announcing your presence. With cBarge, other parties hear a brief audio interruptio

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 63 Using BLF to Determine a Line StateThe Busy Lamp Field

64 Tips • Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only). • BLF Pickup ans

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 65 Note There are interactions, restrictions, and limitati

66 Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call-waiting tones that differ from the standard tone

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 67 Using Cisco Extension MobilityCisco Extension Mobility

68 Using the Push to Talk ServiceThe Push to Talk service provides immediate communication (similar to a two-way radio) with members of your organiz

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 69 Using a Handset, Headset, and Speak

4 Setting the Keypad to Automatically Lock 79Changing the Keypad Tones 80Viewing Your Network Profile List 80Viewing Hardware Diagnostics 81

70 TipIf you unplug the headset or remove the phone from the desktop charger, the phone reverts to the speaker mode for features that typically use

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 71 If you want to... Then...Enable/dis

72 Tips • Only one Bluetooth device can be connected to the phone at one time. • A Bluetooth device must remain within 10 m of the phone to keep t

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 73 • If a Bluetooth headset is in po

74 Changing Phone SettingsYou can personalize your wireless IP phone by adjusting sound settings, volume levels, display options, and keypad setting

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 75 Tips • You cannot modify the Ring Settings for the wi

76 Customizing the Phone ScreenYou can customize the left softkey (when the phone is idle), your phone screen display brightness, and the language o

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 77 Change the phone display brightness1. Choose > Ph

78 Changing Keypad SettingsYou can set the keypad to automatically lock, to make tones, and to answer a call. See these sections for more informatio

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 79 Setting the Keypad to Automatically LockTo keep from p

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 5 Understanding Additional Configuration Options 107Troubleshooting Your Phone

80 Changing the Keypad TonesYou can enable or disable the tones when you press a key on your keypad.Viewing Your Network Profile ListNetwork profile

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 81 Viewing Hardware DiagnosticsYou can perform various di

82 Performing Scanner DiagnosticsYou can ensure the barcode scanner is functional.If you want to... Then...Ensure that the barcode scanner is functi

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 83 Using Call Logs and DirectoriesThis section de

84 Tip • Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 85 Using Corporate Directory on Your PhoneYou can

86 Cisco Unified Communications Manager Release 5.0 and LaterThis section describes how to set up and use Personal Directory on your phone when you

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 87 Add a new PAB entry 1. Access Personal Address

88 Tips • Your system administrator can provide the user ID and PIN that you need to log in to Personal Directory. • Personal Directory automatic

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 89 If you want to... Then...Add a contact to your