Cisco 6901 Standard User's Guide download pdf (Page 29)

Marywood University

Cisco 7962 Phone Instructions

Page 3 of 4 Summer 2012

Version 1

Marywood University Cisco Phone Quick Help P a g e | 3

11. Transferring Voice Mail Message from your voicemail to another user

a. Listen to voice mail message

b. Press 5 to Forward

c. By default the system wants you to spell the user you want to forward the message to

>>>Press ## to switch to extension numbers, if desired

d. Enter the extension of the user you want to forward the message

e. After forwarding you can save or delete your copy of the call

12. Conference Call – To Another Person or persons

a. While the call is active… Select More then the Confrn softkey button

b. Dial the extension # you want to transfer the call to

c. Select the Confrn softkey button again…. He is now conferenced in to the call

d. Repeat to add another person (up to 16 total participants). Outside numbers like cell phones may be

conferenced in, too!

e. Anyone, even the originator, can hang up and the rest stay connected

f. If you’re not talking, use your local mute button to keep extra noise under control

13. Missed and Placed Calls

a. Select the directories button

b. Select the number that is highlighted on the display screen by either selecting the number keypad or

hitting the word Select

c. You now have the option to dial a missed call by scrolling through your calls with your arrow keys and

then selecting the Dial button

14. Corporate Directory

a. Select the directories button

b. Select either 6 on the number keypad or scroll with arrows until 6 is highlighted and then hit the Select

button

c. Search Fields shows by First Name, Last or by Number

d. To search by first name, select the number keypad that has the alpha letters of the person’s name

e.g. S H E R R I

7 4 3 7 7 4

(For the letter S, the number 7 would be selected 4 times)

(For the letter H, the number 4 would be selected 2 times)

15. Placing a Call Directly into Users Voice Mail – their phone won’t ring

a. Select the asterisk key and then the extension

b. Record the message - their extension won’t ring

16. Placing an Outside Call with a 570 prefix (that is not considered long distance)

a. Dial 9 570 and the remaining 7 digits

17. Placing an Outside Call with a 570 prefix (that is considered long distance)

a. Dial 9 1 plus the 10 digit number

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Cisco 6901 Standard User's Guide Page 29

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