Cisco 6901 Standard User's Guide download pdf (Page 14)

Forward Incoming Calls

To forward any incoming call to the call-forward destination, for example voice mail, preset on the Cisco Unified IP phone:

• Press th

e DnD soft key.

Note If the call-forward destination is not set, pressing the DnD soft key disables the ringer.

Park a Call (SCCP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on

the system.

Note Contact your system administrator for your call park slot number.

To park a call:

• Press th

e Park soft key.

The Cisco Unified Communications Manager Express system automatically

selects an available call park slot and displays

the number on the Cisco Unified IP phone screen.

To park a call to a specific call park slot:

• Press th

e Transfer softkey followed by the call park slot number provided by your administrator.

To retrieve a parked call:

• If y

our phone receives a call park notification, press the PickUp soft key followed by the asterisk (*).

• Press th

e PickUp soft key followed by the call park slot number.

Park a Call (SIP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on

the system.

Note Contact your system administrator for your call park slot number.

To park a call:

• Press th

e Park soft key.

The Cisco Unified Communications Manager Express system automatically

selects an available call park slot and displays

the number on the Cisco Unified IP phone screen.

To retrieve a parked call:

• Dial

the park slot extension.

To park a call to a directed call park slot:

• Press th

e Transfer softkey followed by the call park slot number provided by your system administrator.

To retrieve a call parked at a directed call park slot:

• Dial

the retrieval park-slot extension.

Pick Up Calls

To pick up a call that is on hold or a call that is ringing at another extension:

1. Press th

e PickUp soft key.

2. Dial

the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your

phone.

To selectively pick up a call ringing at a number that belongs to a pickup group:

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Cisco 6901 Standard User's Guide Page 14

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