55
Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-G ADSL Gateway
based utility. If the Gateway’s Internet connection is working well, there is no need to download a newer
firmware version, unless that version contains new features that you would like to use.
Will the Gateway function in a Macintosh environment?
Yes, but the Gateway’s setup pages are accessible only through Internet Explorer 4.0 or Netscape Navigator 4.0
or higher for Macintosh.
I am not able to get the web configuration screen for the Gateway. What can I do?
You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet
Explorer. Check with your browser documentation, and make sure that your browser is set to connect directly
and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab.
Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit,
Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet. Some applications
require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix D: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Gateway?
No.
Does the Gateway pass PPTP packets or actively route PPTP sessions?
The Gateway allows PPTP packets to pass through.
Is the Gateway cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Gateway.
How many ports can be simultaneously forwarded?
Theoretically, the Gateway can establish 520 sessions at the same time, but you can only forward 10 ranges of
ports.
What are the advanced features of the Gateway?
The Gateway’s advanced features include Advanced Wireless settings, Filters, Port Forwarding, Routing, and
DDNS.
What is the maximum number of VPN sessions allowed by the Gateway?
The maximum number depends on many factors. At least one IPSec session will work through the Gateway;
however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.
Comments to this Manuals