Cisco RVS4000 - Gigabit Security Router User's Guide download pdf (Page 46)

Troubleshooting

4-Port Gigabit Security Router with VPN

Appendix A

Does the Router support any operating system other

than Windows 98, Millennium, 2000, or XP?

Yes, but Linksys does not, at this time, provide technical

support for setup, configuration or troubleshooting of any

non-Windows operating systems.

Does the Router support ICQ send le?

Yes, with the following fix: click ICQ menu => preference

=> connections tab=>, and check I am behind a firewall or

proxy. Then set the firewall time-out to 80 seconds in the

firewall setting. The Internet user can then send a file to a

user behind the Router.

I set up an Unreal Tournament Server, but others on the

LAN cannot join. What do I need to do?

If you have a dedicated Unreal Tournament server running,

you need to create a static IP for each of the LAN computers

and forward ports 7777, 7778, 7779, 7780, 7781, and

27900 to the IP address of the server. You can also use a

port forwarding range of 7777 to 27900. If you want to use

the UT Server Admin, forward another port (8080 usually

works well but is used for remote admin; you may have to

disable this), and then in the [UWeb.WebServer] section of

the server.ini file, set the ListenPort to 8080 (to match the

mapped port above) and ServerName to the IP assigned

to the Router from your ISP.

Can multiple gamers on the LAN get on one game

server and play simultaneously with just one public IP

address?

It depends on which network game or what kind of game

server you are using. For example, Unreal Tournament

supports multi-login with one public IP.

How do I get Half-Life: Team Fortress to work with the

Router?

The default client port for Half-Life is 27005. The computers

on your LAN need to have “+clientport 2700x” added to

the HL shortcut command line; the x would be 6, 7, 8, and

on up. This lets multiple computers connect to the same

server. One problem: Version 1.0.1.6 won’t let multiple

computers with the same CD key connect at the same

time, even if on the same LAN (not a problem with 1.0.1.3).

As far as hosting games, the HL server does not need to be

in the DMZ. Just forward port 27015 to the local IP address

of the server computer.

How can I block corrupted FTP downloads?

If you are experiencing corrupted files when you download

a file with your FTP client, try using another FTP program.

The web page hangs; downloads are corrupt, or nothing

but junk characters are being displayed on the screen.

What do I need to do?

Force your Ethernet adapter to 10Mbps or half duplex

mode, and turn off the “Auto-negotiate” feature of your

Ethernet adapter as a temporary measure. (Please look

at the Network Control Panel in your Ethernet adapter’s

Advanced Properties tab.) Make sure that your proxy

setting is disabled in the browser. Check our website at

www.linksys.com for more information.

If all else fails in the installation, what can I do?

Reset the Router by holding down the Reset button for ten

seconds. Reset your cable or DSL modem by powering the

unit off and then on. Obtain and flash the latest firmware

release that is readily available on the Linksys website,

www.linksys.com.

How can I be notied of new Router rmware upgrades?

All Linksys firmware upgrades are posted on the

Linksys website at www.linksys.com, where they can

be downloaded for free. The Router’s firmware can be

upgraded using the Web-based Utility. If the Router’s

Internet connection is working well, there is no need

to download a newer firmware version, unless that

version contains new features that you would like to use.

Downloading a more current version of Router firmware

will not enhance the quality or speed of your Internet

connection, and may disrupt your current connection

stability.

Will the Router function in a Macintosh environment?

Yes, but the Router’s setup pages are accessible only

through Internet Explorer 5.0 or Netscape Navigator 5.0 or

higher for Macintosh.

I am not able to get the web conguration screen for the

Router. What can I do?

You may have to remove the proxy settings on your

Internet browser, e.g., Netscape Navigator or Internet

Explorer. Or remove the dial-up settings on your browser.

Check with your browser documentation, and make sure

that your browser is set to connect directly and that any

dial-up is disabled. Make sure that your browser is set

to connect directly and that any dial-up is disabled. For

Internet Explorer, click Tools, Internet Options, and then

the Connection tab. Make sure that Internet Explorer is

set to Never dial a connection. For Netscape Navigator,

click Edit, Preferences, Advanced, and Proxy. Make sure

that Netscape Navigator is set to Direct connection to the

Internet.

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