Cisco 7304 Installation Guide download pdf (Page 79)

CHAPTER

7-1

Cisco 7304 Router Modular Services Card and Shared Port Adapter Hardware Installation Guide

OL-4681-01

Troubleshooting the Installation

This chapter describes how to troubleshoot the installation of MSCs and SPAs on the Cisco 7304 router.

This chapter contains the following sections:

• Troubleshooting, page 7-1

• Error Messages, page 7-4

• Other Troubleshooting Resources, page 7-4

• Packing a SPA for Shipment, page 7-4

Troubleshooting

This section describes some general troubleshooting information for the MSCs and SPAs with an

emphasis on hardware troubleshooting. Possible problems, observations and comments, and solutions

are indicated for the following troubleshooting symptoms:

• MSC transitions repeatedly from on to off

• MSC is deactivated

• SPA is down and the line protocol is down

MSC Transitions Repeatedly From On to Off

Possible Problem Observations and Comments Solutions

MSC is booting up; this is

normal operation

MSC STATUS LED alternates

from off to yellow to green

Wait 30 seconds until the boot process completes and the

STATUS LED stays on.

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Cisco 7304 Installation Guide Page 79