Cisco 7304 Installation Guide Page 82

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7-4
Cisco 7304 Router Modular Services Card and Shared Port Adapter Hardware Installation Guide
OL-4681-01
Chapter 7 Troubleshooting the Installation
Error Messages
Error Messages
To view the explanations and recommended actions for Cisco 7304 error messages, including messages
related to Cisco 7304 MSCs and SPAs, see the following document:
System Error Messages for Cisco IOS Release 12.2 S (for error messages in Cisco IOS
Release 12.2 S)
Other Troubleshooting Resources
For additional troubleshooting documentation, see the following documents:
The“Troubleshooting” section of the Cisco 7304 Router Modular Services Cards and Shared Port
Adapter Software Configuration Guide
Packing a SPA for Shipment
This section provides step-by-step instructions for packing a Cisco 7304 MSC-100 for shipment. Before
beginning this procedure, you should have the following original Cisco Systems packaging materials:
Static shielding bag
Two foam pads
Rectangular-shaped foam collar
Carton
In addition to the above materials, you will also need carton-sealing tape.
Caution The Cisco Systems original packaging is to be used for the shipment of all MSCs. Failure to properly
use Cisco Systems packaging can result in damage or loss of product.
Warning
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly
touch the backplane with your hand or any metal tool, or you could shock yourself.
SFP Issues for Gigabit Ethernet SPA
Possible Problem Observations and Comments Solutions
SFP is not recognized A
%SPA_ETHER-3-SFP_SEC_FA
IL message appears on the
console
The interface line protocol as
shown in the show interfaces
command output is down
Ensure that the SFP you are using is supported by the
Gigabit Ethernet SPA. The list of supported SPAs can be
viewed in the “SFP Connections”section in Chapter 2 of
this document. The Gigabit Ethernet SPAs for the
Cisco 7304 router only support Cisco SFPs.
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