Cisco 7304 Installation Guide Page 81

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7-3
Cisco 7304 Router Modular Services Card and Shared Port Adapter Hardware Installation Guide
OL-4681-01
Chapter 7 Troubleshooting the Installation
Troubleshooting
SPA is not supported on the
MSC
Error message indicating the
SPA is not supported
Output of the show diag slot
command
MSC STATUS LED is green
MSC OIR LED is off
SPA STATUS LED is off
Install a SPA supported on the MSC.
SPA is not at the minimum
hardware revision level
Error message indicating the
SPA is not at the minimum
hardware revision level required
Output of the show diag slot
command
MSC STATUS LED is on
MSC OIR LED is off
SPA STATUS LED is off
Upgrade the SPA to the minimum hardware revision level
required.
MSC Is Deactivated
Possible Problem Observations and Comments Solutions
SPA Is Down and the Line Protocol Is Down
Possible Problem Observations and Comments Solutions
SPA is not at the minimum
hardware revision level
Error message indicating the
SPA is not at the minimum
hardware revision level required
Output of the show diag slot
command
MSC STATUS LED is on
MSC OIR LED is off
SPA STATUS LED is off
Upgrade the SPA to the minimum hardware revision
required.
MSC FPGA is not up to date During MSC initialization, the
need to update the FPGA is
automatically detected
Follow the system prompts to update the FPGA image.
Manually upgrade the FPGA using the upgrade fpga all
command.
SPA is misconfigured Refer to the configuration section of the specific SPA
installation and configuration guide, or use the Cisco IOS
software configuration documentation listed in the
“Related Documentation” section on page -viii.
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