Cisco Cisco Unified Wireless IP Phone 7925G User Manual

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2 OL-16132-01 Finding Additional InformationYou can access the most current Cisco documentation on the World Wide Web at this URL:http://www.cisco.com

92 OL-16132-01 Note For help using speed-dial features, see Speed Dialing, page 52.Tips • You can have up to six numbers appear in your Line View scr

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 93 Note You can also access PA

94 OL-16132-01 Tips, • You can create up to 500 Fast Dial and PAB entries. • You can create a new Fast Dial entry without using a PAB entry. Such Fa

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 95 Setting Up Phone Services o

96 OL-16132-01 Controlling User Settings on the WebUser settings include your password, PIN, and language (locale) settings. Your PIN and password all

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 97 Tips • Use your PIN to log

98 OL-16132-01 TipYou cannot change the Ring Settings for the phone from the User Options web pages.Using Cisco WebDialerCisco WebDialer allows you to

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 99 If you want to... Then...Us

100 OL-16132-01 Set up, view, or change WebDialer preferencesAccess the Preferences page.The Preferences page appears the first time that you use WebD

Understanding Additional Configuration OptionsCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 101 Understanding Add

Getting StartedCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 3 WarningVoice over IP (VoIP) service and the emerge

102 OL-16132-01 Share phones or office space with coworkersConsider using: • Call Park to store and retrieve calls without using the transfer featur

Troubleshooting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 103 Troubleshooting Your PhoneThis sectio

104 OL-16132-01 Viewing Phone Administration DataYour system administrator might ask you to access administration data on your phone for troubleshooti

Troubleshooting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 105 Using the Quality Reporting ToolYour

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Cisco One-Year Limited Hardware Warranty TermsCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 107 Cisco One-Year Li

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Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 109 IndexAabbreviated dialing 91accessibility 6accessories for phon

110 OL-16132-01 call logserasing 77viewing and dialing from 77call park 55call pickup 54call waiting 38CallBack 36call-handling, advanced 52call-handl

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 111 Ddesktop chargercable lock 18dialing, options for 33, 35directo

4 OL-16132-01 WarningDo not dispose of the battery pack in fire or water. The battery may explode if placed in a fire.Caution The battery pack is inte

112 OL-16132-01 Iicon 50iconscall state 29descriptions of 24line state 29signal strength 14icons, for call states 29indicator lightblink rates 20blink

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 113 network profilelocked 76viewing 76Oonline help, using 27PPABdia

114 OL-16132-01 Rreceived calls, records of 77redial 33regulatory domains 5remote-in-use for shared lines 57resume, using 39ring patternchange setting

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 115 Tool for Auto-Registered Phones Support 16transferring, options

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Getting StartedCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 5 Caution Use only the Cisco power supply that is co

6 OL-16132-01 • Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cis

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 7 Connecting Your PhoneYour system administrat

8 OL-16132-01 To remove the phone cover, follow the steps in the graphic below:1Push locking catch to the left to release the cover.2Lift and remove t

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 9 To install the battery, follow the steps in

10 OL-16132-01 To replace the phone cover, follow the steps in the graphic below:Charging the Phone BatteryYou can charge the battery in your wireless

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 11 Note You can also charge your battery by us

12 OL-16132-01 To charge the battery in the phone using the AC power supply, follow the steps in this graphic: 1Lift the mini-USB port cover (bottom o

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 13 Using the USB Cable and USB Port on the PC

14 OL-16132-01 Powering On the PhoneAfter charging the battery, you must power on the phone to make and receive calls.TipYour idle phone screen can tu

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 15 Setting Username and PasswordsWhen powering

16 OL-16132-01 Registering with TAPSAfter your phone is connected to the wireless LAN network, your system administrator might ask you to auto-registe

Connecting Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 17 where Cisco Unified IP Phones are deployed,

18 OL-16132-01 Securing the Phone with a Lock Set and Cable LockYou can secure the phone to a desk top by ordering the lock set from Cisco. For more i

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 19 An Overview of Your PhoneYour Cisco Uni

20 OL-16132-01 Understanding Buttons and HardwareYou can use the graphic below to identify buttons and hardware on your phone.1Indicator light (LED)Pr

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 21 2Headset port with coverPort for pluggi

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22 OL-16132-01 9Zero (0) key Enters “0” when dialing a number. Enters a “+” symbol for international calls if you press and hold this key. Allows you

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 23 Understanding Phone Screen FeaturesBeca

24 OL-16132-01 1Phone Status line Displays these icons (if active) and your directory number:Battery icon—Indicates the level of charge in batteryBatt

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 25 Understanding the Home Screen DisplayTh

26 OL-16132-01 Home Screen in Line ViewThis is a home screen in Line View. To access the main screen, press .Understanding Feature Buttons and MenusF

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 27 Accessing the Help System on Your Phone

28 OL-16132-01 Using Phone ButtonsThe phone keypad and buttons provide these shortcuts to frequently used functions.Understanding Lines vs. CallsTo av

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 29 • Calls—Each line can support multipl

30 OL-16132-01 Understanding Out-of-Range AlertsYour system administrator can configure your phone to send you an audible alert (beep) when you are ou

An Overview of Your PhoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 31 To reconnect to the wireless network af

Softkey DefinitionsAbbrDial Dial using a speed dial index numberBarge Add yourself to a call on a shared lineCallBack Receive notification when a busy

32 OL-16132-01 Note Handsfree devices may differ in how features are activated. Handsfree device manufacturers may also use different terms when refer

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 33 Basic Call HandlingYou can perform basic call

34 OL-16132-01 Tips • When you start to dial a number, your phone tries to anticipate the number you are dialing by displaying matching numbers from

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 35 • If parties on a call hear a beep tone, th

36 OL-16132-01 Dial from a corporate directory on your phone1. Choose > Directory Services > Corporate Directory (name can vary).2. Use your

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 37 Answering a CallYou can answer a call by usin

38 OL-16132-01 Switch from a connected call to answer a ringing call (using the Bluetooth wireless headset)See the instructions from your Bluetooth wi

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 39 Tips • To use any button to answer a call, s

40 OL-16132-01 Tips • Engaging the Hold feature typically generates music or a beeping tone. • If you receive an alert for an incoming call and a re

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 41 Switching Between Multiple CallsYou can switc

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 v ContentsGetting Started 1Using this Guide 1Finding Additional

42 OL-16132-01 Tips • If on-hook transfer is enabled on your phone, you can either disconnect to complete the transfer, or choose Options > Trnsfe

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 43 Forwarding Calls to Another NumberWhen enable

44 OL-16132-01 • Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 45 Making Conference CallsYour Cisco Unified IP

46 OL-16132-01 • cBarge—Allows you to create a standard (ad hoc) conference by adding yourself to a call on a shared line. Use the cBarge softkey. c

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 47 Tips • If you frequently join more than two

48 OL-16132-01 Using cBargeYou can create a conference by using cBarge to add yourself to a call on a shared line.Using Meet-MeMeet-Me conferencing al

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 49 TipIf you call a secure Meet-Me conference nu

50 OL-16132-01 Placing or Receiving Intercom CallsYou can place an intercom call to a target phone that auto-answers the call in speakerphone mode wit

Basic Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 51 Place an intercom call to any intercom number

vi OL-16132-01 Understanding Out-of-Range Alerts 30Understanding Feature Availability 31Bluetooth Wireless Headset Support 31Handsfree Profile S

52 OL-16132-01 Advanced Call HandlingAdvanced call-handling tasks involve special features that your system administrator might configure for your pho

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 53 To make a call, select a speed dial ( ) fr

54 OL-16132-01 Picking Up a Redirected Call on Your PhoneCall PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 55 Tips • If multiple calls are available fo

56 OL-16132-01 TipYou have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 57 Using a Shared LineYour system administrat

58 OL-16132-01 Understanding Barge FeaturescBarge and BargeDepending on how your phone is configured, you can add yourself to a non-private call on a

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 59 Preventing Others from Viewing or Joining

60 OL-16132-01 Tips • Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only). • BLF

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 61 Your phone can support these types of call

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 vii Understanding Shared Lines 57Using Barge to Add Yourself to a

62 OL-16132-01 Tracing Suspicious CallsIf you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identi

Advanced Call HandlingCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 63 Tips • When you make or receive an MLPP-e

64 OL-16132-01 Tips • EM automatically logs you out after a certain amount of time. You system administrator establishes this time limit. • Changes

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 65 Using a Handset, Heads

66 OL-16132-01 TipIf you unplug the headset or remove the phone from the desktop charger, the phone reverts to the speaker mode for features that typi

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 67 If you want to... Then

68 OL-16132-01 Tips • Only one Bluetooth device can be connected to the phone at one time. • A Bluetooth device must remain within 10 m of the phone

Using a Handset, Headset, and SpeakerphoneCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 69 Using AutoAnswerYou mi

70 OL-16132-01 Changing Phone SettingsYou can personalize your wireless IP phone by adjusting sound settings, volume levels, display options, and keyp

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 71 Tips • You cannot modify the Ring Settin

viii OL-16132-01 Cisco Unified Communications Manager Release 5.1 and Later 80Using the Phone Book on Your Phone 82Accessing Voice Messages 87Ac

72 OL-16132-01 Customizing the Phone ScreenYou can customize the left softkey (when the phone is idle), your phone screen display brightness, and the

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 73 Change the phone display brightness1. Cho

74 OL-16132-01 Changing Keypad SettingsYou can set the keypad to automatically lock, to make tones, and to answer a call. See these sections for more

Changing Phone SettingsCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 75 Setting the Keypad to Automatically LockT

76 OL-16132-01 Changing the Keypad TonesYou can enable or disable the tones when you press a key on your keypad.Viewing Your Network Profile ListNetwo

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 77 Using Call Logs and DirectoriesTh

78 OL-16132-01 Tip • Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 79 Using Corporate Directory on Your

80 OL-16132-01 Cisco Unified Communications Manager Release 5.1 and LaterThis section describes how to set up and use Personal Directory on your phone

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 81 Add a new PAB entry 1. Access Per

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 1 Getting StartedUsing this GuideThis guide provides you with an ov

82 OL-16132-01 Tips • Your system administrator can provide the user ID and PIN that you need to log in to Personal Directory. • Personal Directory

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 83 If you want to... Then...Add a co

84 OL-16132-01 Search for a contact in your phone book1. Choose > Phone Book or press Ph Book (if available).2. Choose Options > Mode and en

Using Call Logs and DirectoriesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 85 Copy a phone number from a call l

86 OL-16132-01 Tips • After you assign a speed dial to a contact number, a speed dial icon and number appear underneath the phone number in the conta

Accessing Voice MessagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 87 Accessing Voice MessagesWhen the phone d

88 OL-16132-01 Accessing Your User Options Web PagesYour wireless IP phone is a network device that can share information with other network devices i

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 89 Tips for Navigating the Use

90 OL-16132-01 Cisco Unified Communications Manager Release 5.1 and Later User Options Web PagesThis section describes how to access your User Options

Accessing Your User Options Web PagesCisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 91 TipUse the Device Configura