Cisco RV016 - Small Business - 10/100 VPN Router User's Guide Page 104
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Appendix A: Troubleshooting
Frequently Asked Questions
10/100 16-Port VPN Router
• If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and
powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power
connections.)
• If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is
working correctly. You can remove the Router to verify a direct connection.
• Manually configure the TCP/IP with a DNS address provided by your ISP.
• Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is
set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy.
Make sure that Netscape Navigator is set to Direct connection to the Internet.
Frequently Asked Questions
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.
Is IPSec Passthrough supported by the Router?
Yes, enable or disable IPSec Passthrough on the VPN => VPN Pass Through tab.
Where is the Router installed on the network?
In a typical environment, the Router is installed between the cable/DSL modem and the LAN. Plug the Router into
the cable/DSL modem’s Ethernet port.
Does the Router support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications.
IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk,
a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but
those protocols cannot connect from the Internet to the LAN.
What is Network Address Translation and what is it used for?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that
is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is
never transmitted on the Internet. Furthermore, NAT allows the Router to be used with low cost Internet
accounts, such as DSL or cable modems, when only one TCP/IP address is provided by the ISP. The user may
have many private addresses behind this single address provided by the ISP.
Does the Router support any operating system other than Windows 98, Millennium, 2000, or XP?
Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of
any non-Windows operating systems.
- 16-Port VPN Router 1
- Copyright and Trademarks 2
- How to Use this Guide 2
- Table of Contents 3
- Ethernet Adapter 98 4
- List of Figures 6
- 10/100 16-Port VPN Router 10
- Chapter 1: Introduction 12
- What’s in this Guide? 13
- Chapter 2: Networking Basics 15
- Why do I need a VPN? 16
- What is a VPN? 17
- VPN Router to VPN Router 18
- Computer to VPN Router 18
- The Front Panel 19
- The Back Panel 21
- Overview 22
- Connection Instructions 23
- Configuring Windows 2000 PCs 25
- Configuring Windows XP PCs 25
- DHCP Tab 28
- System Management Tab 28
- Port Management Tab 28
- System Summary Tab 30
- Port Statistics 31
- Network Setting Status 31
- Firewall Setting Status 31
- VPN Setting Status 32
- Log Setting Status 32
- Setup Tab - Network 33
- Obtain an IP Automatically 34
- Static IP 34
- DMZ Setting 35
- Setup Tab - Password 36
- Setup Tab - Time 36
- Setup Tab - DMZ Host 37
- Setup Tab - Forwarding 37
- Port Triggering 38
- Setup Tab - UPnP 39
- Setup Tab - One-to-One NAT 40
- Setup Tab - MAC Clone 41
- Setup Tab - DDNS 42
- Setup Tab - Advanced Routing 43
- DHCP Tab - Setup 45
- DHCP Tab - Status 47
- Load Balance 48
- IP Group (By Users) 49
- System Management Tab - SNMP 51
- DNS Name Lookup 52
- Firmware Upgrade 53
- Firmware Download 53
- Import Configuration File 54
- Export Configuration File 54
- Basic Per Port Config. Table 55
- Firewall Tab - General 57
- Firewall Tab - Access Rules 58
- Add a New Rule 59
- Firewall Tab - Content Filter 60
- VPN Tab - Summary 61
- GroupVPN Status 62
- VPN Tab - Gateway to Gateway 63
- Local Security Group Type 64
- Remote Group Setup 65
- IPSec Setup 66
- IKE with Preshared Key 67
- Advanced 69
- VPN Tab - Client to Gateway 70
- Group VPN 71
- Local Group Setup 71
- Remote Client 73
- VPN Tab - VPN Pass Through 79
- Log Tab - System Log 80
- Log Setting 81
- Log Tab - System Statistics 82
- Wizard Tab 83
- Obtain an IP automatically 85
- Access Rule Setup 89
- Support Tab 92
- Logout Tab 92
- Appendix A: Troubleshooting 93
- For Windows 2000: 94
- For Windows XP: 95
- For Netscape 4.7 or higher: 101
- Frequently Asked Questions 104
- Ethernet Adapter 109
- Setting up the Router 111
- Wall-Mounting the Router 113
- Replacing a Lithium Battery 115
- Appendix F: Windows Help 116
- Appendix G: Glossary 117
- Appendix H: Specifications 124
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